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Client Manager (Alabama and Georgia Area)

DGR Systems, a growing premier technology consulting company, is seeking a Client Manager to join our team with a focus on the Alabama and Georgia market. As part of the sales team, you will be responsible for working with an existing client base, generating leads, executing campaigns, developing net new client relationships, and driving new business. You will be empowered with an unlimited territory and uncapped earning potential.

 

The ideal candidate will have self-motivation with strong ambition, a fanatically client-focused work ethic, prior IT sales experience, and an intense desire to win. This exciting position will maximize your skills and provide opportunities for continued growth and development. Existing knowledge of security solutions and Microsoft licensing is a plus.

Responsibilities

  • Maintain and grow existing client base while prospecting net new clients/logos.
  • Execute outbound sales campaigns to engage prospective clients, create excitement, and articulate the value of IT solutions.
  • Prospect, respond to and qualify incoming leads.
  • Execute sales strategy and manage the full sales lifecycle from quote and order management to close and client follow-up.
  • Research current and potential customers to identify new leads, understand their business, and educate them on the value of working with DGR Systems.
  • Maintain strong knowledge of specific OEM solutions (HP, Juniper, Microsoft, Fortinet, Cisco, etc.), registration programs, and pricing strategies.
  • Remain current on rebates and incentives, utilizing them to close and win business.
  • Accurately respond to customer requirements within SLA time frames.
  • 2 or more years of experience in a professional IT sales environment.
  • Prior outside sales experience in the IT field is a must, cyber security sales experience is preferred.
  • Knowledge of OEM direct and distribution sources of supply and associated quote-to-order process.
  • Passion for relationship building creative problem-solving and strong verbal and written communication skills.
  • High enthusiasm, a strong work ethic, and highly self-motivated.
  • Ability to demonstrate resiliency in adverse situations.
  • Aptitude to manage numerous requests and time demands concurrently while maintaining organizational skills and meeting sales goals.
  • Experience with CRM tools as well as LinkedIn Sales Navigator.
  • Work with a sense of urgency, while multi-tasking and maintaining accuracy.
  • Ability to prioritize sales efforts to maximize close and win ratios.
  • Natural curiosity and a desire to learn, grow, and develop sales and technology skillset.
  • Be a team player with a positive attitude.
  • Ability to travel to meet customers and partners in person.

Why DGR?

DGR Systems helps solve the most complex business and operational challenges for their customers. Our team of top-level industry experts takes an innovative and straightforward approach to consulting, design, deployment, and ongoing Assurance Services to meet customer needs.

At a glance, DGR Systems was founded in 2009 in Tampa, Florida, and provides full-service solutions in the areas of Modern Workplace (Endpoint Solutions, Collaboration), Security (Identity and Access Management, Zero Trust, Information Protection) Modern Infrastructure and Cloud, and Applications (Collaboration Apps, SQL Reporting, Power Platform). With an impressive depth of experience across the Microsoft technology solution stack combined with our focus on integrating solutions from multiple leading vendors, we help organizations design and execute against their most challenging digital transformations. At DGR Systems, our culture is built around one simple standard: Excellence is our Baseline - and we deliver on that standard with every customer, every day.

Core Values

DGR Systems core values are an essential and enduring tenant of our organization. They are a small set of timeless guiding principles describing who we are, how we treat people and how we run our business.

  • Passion - Love what you do and make it evident through your approach to your work and the attitude you display.
  • Ownership -Be accountable for outcomes. Take initiative to start and move things forward to make something better.
  • Integrity -Do the right thing. Always. Every time. Without exception.
  • Navigation - Find solutions to problems. Evolve, adapt, and embrace change around you for tomorrow will be different than today.
  • Teamwork - Be approachable and engage with the team around you constantly. We win or lose together.

Full-Time Team Member Benefits

DGR Systems is committed to the health and welfare of our team members. This commitment involves offering a comprehensive benefits program to help prepare team members and their family for planned as well as unplanned life events.

  • Group Health Care Plans (Medical, Dental & Vision)
  • Company Paid Life Insurance (Basic & AD&D)
  • Company Paid Short Term & Long Term Disability
  • Company Paid Family Leave (Maternity, Paternity)
  • Voluntary Insurance Options (Voluntary Life, Accident Insurance, Critical Illness Insurance)
  • 401(k) with Company Match
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Certification Reimbursement
  • Work From Home Program
  • Wellness Resources

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas.

DGR Systems believes in remote work and will accept qualified candidates throughout the United States. However, preference will be given to candidates who currently reside in the Atlanta, GA area.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$60000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Client Manager (Alabama and Georgia Area), DGR Systems LLC

DGR Systems, a premier technology consulting company, is excited to announce an opening for a Client Manager focused on the Alabama and Georgia area. In this dynamic role, you'll become a key part of our sales team, engaging with an existing client base while seeking new business opportunities. Your daily missions will include maintaining relationships, executing innovative sales campaigns, and nurturing leads into loyal clients. With the freedom of an unlimited territory and uncapped earning potential, your motivation and ambition will truly drive your success. This position is ideal for someone with at least two years of prior IT sales experience, particularly in cyber security. A background in Microsoft licensing and security solutions is certainly advantageous. You'll be responsible for managing the complete sales lifecycle, from quoting to follow-ups, while employing your strong communication skills to convey the value that DGR Systems brings to its clients. Our company thrives on innovation and collaboration, providing a supportive environment where you can grow and develop your skills further. You've got the chance to make significant contributions to our mission of solving complex business challenges. If you're upbeat, self-motivated, and keen on establishing meaningful client relationships, we want to hear from you! Join us at DGR Systems, where excellence is our baseline, and let’s create amazing transformations together in the IT landscape.

Frequently Asked Questions (FAQs) for Client Manager (Alabama and Georgia Area) Role at DGR Systems LLC
What are the main responsibilities of a Client Manager at DGR Systems?

As a Client Manager at DGR Systems, your main responsibilities will include maintaining and growing the existing client base while prospecting for new clients. You will execute outbound sales campaigns to engage prospective customers, manage the entire sales lifecycle, and educate prospects on IT solutions. Additionally, staying informed about specific OEM solutions and utilizing rebate programs to close deals are crucial aspects of the role.

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What qualifications are needed to apply for the Client Manager position at DGR Systems?

To apply for the Client Manager position at DGR Systems, you should have at least 2 years of professional IT sales experience, preferably with a background in cyber security. Strong communication skills, a client-focused work ethic, and prior experience in outside sales are critical for success in this role. Familiarity with Microsoft licensing and security solutions is also a plus.

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What makes DGR Systems a great place to work as a Client Manager?

DGR Systems stands out as a great workplace for Client Managers due to its culture of excellence, innovative solutions, and commitment to employee growth. The company promotes a collaborative atmosphere where team members can thrive and develop their skills. Additionally, the unlimited territory and uncapped earning potential in this role allow for significant career advancement opportunities.

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How does DGR Systems support the professional growth of its Client Managers?

DGR Systems supports the professional growth of its Client Managers through comprehensive benefits, a work-from-home program, and opportunities for certification reimbursement. The company encourages continuous learning and provides resources that help employees develop their sales and technology skillsets, ensuring they stay at the forefront of the industry.

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What is the sales strategy for the Client Manager role at DGR Systems?

The sales strategy for the Client Manager role at DGR Systems focuses on building long-term relationships with clients while utilizing outbound campaigns to generate new leads. You will research potential customers to understand their unique needs and effectively communicate how DGR Systems can meet those needs. Managing the entire sales process and utilizing CRM tools will be essential for this strategy's success.

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Common Interview Questions for Client Manager (Alabama and Georgia Area)
Can you describe your experience in IT sales relevant to the Client Manager role?

When answering this question, focus on specific achievements and metrics from your previous IT sales roles that illustrate your success. Highlight your experience with generating leads, closing deals, and maintaining client relationships, making sure to include any relevant cyber security experience.

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How do you approach building relationships with clients as a Client Manager?

In your response, share your strategies for establishing rapport with clients, such as actively listening to their needs, maintaining regular communication, and following up consistently. Emphasize your belief in the importance of trust and transparency when building long-term relationships.

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What sales techniques have you found to be most effective in IT sales?

Discuss a combination of proven techniques you’ve used successfully, including consultative selling, solution-based selling, and the use of social media platforms like LinkedIn to connect with potential clients. The key is to demonstrate a deep understanding of the sales process and the ability to adapt techniques to the client’s specific context.

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How do you handle objections from potential clients?

When addressing objections, explain your step-by-step approach, which includes actively listening, asking clarifying questions, and providing thoughtful responses that highlight the value of your solutions. Share an example from your past experiences where you successfully turned an objection into a sales opportunity.

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What experience do you have with CRM tools in your sales processes?

In your answer, share specific CRM tools you’ve used, how you utilized them to track leads and manage customer relationships, and the positive outcomes they brought to your sales efforts. It's essential to emphasize your organizational skills and ability to leverage these tools effectively.

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How would you prioritize your sales efforts to maximize results?

Explain your approach to prioritizing leads based on factors like potential revenue, urgency, and alignment with your existing client base. Illustrate your ability to balance immediate tasks with long-term strategies to ensure consistent sales success.

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What role does teamwork play in your sales strategy?

Highlight the importance of collaboration in your sales approach. Discuss how working with colleagues to share insights, strategize on customer approaches, and support one another can enhance overall success in reaching sales targets.

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Describe a time when you successfully turned a difficult client situation into a positive outcome?

Provide a specific example of a difficult client interaction where your problem-solving skills and communication led to a positive resolution. The focus should be on your ability to adapt and find solutions that satisfied the client's needs while also meeting your sales goals.

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How do you stay informed about new IT solutions and industry trends?

Talk about the various methods you use to keep up with industry developments, such as attending webinars, reading industry publications, and networking with peers. Emphasizing continuous learning shows your commitment to staying relevant in the ever-evolving IT landscape.

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What does customer service mean to you in the context of being a Client Manager?

In your response, emphasize that effective customer service goes beyond simply responding to inquiries; it involves proactively engaging with clients, addressing their concerns, and providing tailored solutions that meet their business needs. Share any specific practices you've adopted that reflect your customer service philosophy.

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DGR Systems was founded in 2009 to help Tampa area companies get the most out of their business technology. Over the years we've helped many businesses implement transformational IT solutions so that they can concentrate on growing their businesse...

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Full-time, remote
DATE POSTED
January 4, 2025

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