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Part-Time Teller

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

We invite you to view the opportunity below.

Provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. Efficiently and accurately process customer transactions while adhering to all required policies and procedures. Support the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues for assistance with financial solutions. Provide awareness and if warranted, demonstration of all channel capabilities and the overall benefit to the customer. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers.

This person will also: 

  • Perform customer banking transactions, identify and service customer needs and resolve issues.   

  • Support the sales process by referring customers in need of additional financial solutions.  

  • Share product and service promotions and new opportunities with our customers.  

  • Answer customer questions to ensure satisfaction and safety.  

  • Service vault, night drop and ATM machines, as assigned.  

Review the qualifications listed below: 

Education  

  • High School or equivalent combination of education and experience. Required 

Experience 

  • Less than 2 years Demonstrated customer service skills and computer experience. Required  

In addition to core traditional benefits, we take pride in offering benefits for every stage of life. 

  • Retirement savings including both 401(k) and Pension plans. 

  • Paid time off to volunteer in your community. 

  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups. 

  • Competitive salaries with professional development and advancement opportunities. 

  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.  

  • Personal banking, loan, investment and insurance benefits. 

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Associated Bank is Pay Transparency compliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$17.00 - $21.52 per hour

Average salary estimate

$40102 / YEARLY (est.)
min
max
$35360K
$44844K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part-Time Teller, Associated Bank

At Associated Bank, we’re not just another financial institution; we’re a community dedicated to providing exceptional service and fostering growth. If you’re looking to join a dynamic team as a Part-Time Teller at our Oshkosh 10 Murdock location, you’ll be part of an inclusive culture that values unique perspectives. Your role will be to deliver fast and friendly customer service while processing banking transactions with precision. It’s all about ensuring our customers feel recognized and supported! You’ll have the chance to identify customer needs, promote our current offers, and connect them with our experts for tailored financial solutions. Flexibility is key, as you may occasionally work at different branch locations, contributing to our commitment to meeting customer needs wherever they are. Every interaction is an opportunity to make a positive impact! Moreover, you’ll service vaults and ATMs, assist in resolving customer inquiries, and share the latest promotions and opportunities. We’re proud to offer benefits that cater to every stage of life, from retirement savings to well-being programs. Join us at Associated Bank, where your contributions are valued and your career can thrive in an environment that’s recognized as one of the best workplaces in the Midwest!

Frequently Asked Questions (FAQs) for Part-Time Teller Role at Associated Bank
What are the responsibilities of a Part-Time Teller at Associated Bank?

As a Part-Time Teller at Associated Bank, your primary responsibilities include providing exceptional customer service, efficiently processing transactions, and identifying customer needs to offer appropriate financial solutions. You’ll support the sales process by referring customers to additional services and sharing promotions while ensuring customer satisfaction and safety.

Join Rise to see the full answer
What qualifications are required for the Part-Time Teller position at Associated Bank?

To qualify for the Part-Time Teller position at Associated Bank, you must have at least a high school diploma or its equivalent, along with less than two years of experience in customer service and computer usage. Demonstrated interpersonal skills and a friendly demeanor are also essential for succeeding in this role.

Join Rise to see the full answer
What type of benefits does Associated Bank offer to Part-Time Tellers?

Associated Bank offers a variety of benefits to Part-Time Tellers that cater to different life stages. These include retirement plans, paid time off for volunteering, wellness programs, and parental leave, amongst others. Our goal is to support all colleagues in achieving a work-life balance while recognizing their contributions.

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How does the Part-Time Teller role support the sales process at Associated Bank?

In the Part-Time Teller role at Associated Bank, you'll play a vital part in the sales process by recognizing customer needs and promoting financial products. Through effective communication and product knowledge, you can direct customers towards relevant solutions, enhancing their banking experience and contributing to branch goals.

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What growth opportunities are available for Part-Time Tellers at Associated Bank?

At Associated Bank, Part-Time Tellers have access to numerous growth opportunities. As you gain experience and showcase your skills, you may have the chance for professional development, promotions within your branch, and potential mobility to various locations within the organization. Your career progression is important to us!

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Common Interview Questions for Part-Time Teller
Can you describe your experience in customer service relevant to the Part-Time Teller position?

When answering this question, highlight specific instances where you’ve successfully handled customer interactions, focusing on conflict resolution, communication skills, and understanding customer needs, which are crucial for the Part-Time Teller role at Associated Bank.

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How do you ensure accuracy while processing transactions?

Emphasize your attention to detail and mention any systems or checks you’ve previously used to verify transaction accuracy. Highlight your commitment to following bank procedures and protocols to prevent errors, as accuracy is paramount in the Part-Time Teller role.

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What do you know about the financial products offered by Associated Bank?

Research the financial products offered by Associated Bank ahead of the interview. Demonstrating knowledge of various banking products, such as loans, savings accounts, and investment options, showcases your preparedness and enthusiasm for the Part-Time Teller position.

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How would you handle a challenging customer situation?

Explain your approach to de-escalating situations, focusing on listening to the customer, empathizing with their concerns, and proposing solutions. Mention any previous experiences where you successfully turned a negative interaction into a positive one.

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Can you explain the importance of security in banking transactions?

Discuss the critical nature of security in banking and your understanding of compliance measures that protect both the bank and customers. Emphasize your commitment to maintaining confidentiality and adhering to all applicable regulations in the Part-Time Teller role.

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Why do you want to work as a Part-Time Teller at Associated Bank?

Share your passion for customer service and the banking industry, and discuss how Associated Bank's values align with your own. Highlight what excites you about being involved in a community-focused bank that values diversity and career growth.

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How would you promote current offers to customers?

Explain your approach to understanding customer needs and seamlessly integrating current offers into conversations. Demonstrating confidence in sharing promotions without being pushy shows your sales acumen as a Part-Time Teller.

Join Rise to see the full answer
What skills do you consider essential for a Part-Time Teller?

List key skills such as communication, problem-solving, numerical accuracy, and customer service orientation. Tie these back to specific duties in the Part-Time Teller role that highlight the importance of these skills.

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How do you manage your time during busy periods in the branch?

Discuss techniques you use for prioritizing tasks and maintaining customer satisfaction during peak times. This could include effective multitasking or utilizing productivity tools to ensure all customer needs are met promptly.

Join Rise to see the full answer
What do you think makes for excellent customer service in banking?

Share your insights on what constitutes excellent customer service, such as promptness, personalization, knowledge, and attentiveness. Relating these qualities back to the role of a Part-Time Teller at Associated Bank will reinforce your understanding of customer expectations.

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At Associated Bank, we’re always working to create the best banking experience for our customers. To keep up with new technology, evolving trends and a shifting global landscape, innovation is key. We look back on our 160-year history with fondne...

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Part-time, on-site
DATE POSTED
April 16, 2025

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