Web Chat Representative - Work from home

Job Description: Assurant is seeking a motivated and detail-oriented individual to join our team as a Web Chat Representative. This position is part-time and allows you to work from the comfort of your own home. As a Web Chat Representative, you will be responsible for providing exceptional customer service through online chat support... Responsibilities: - Respond to customer inquiries and resolve issues via web chat in a timely and professional manner - Utilize problem-solving skills to address customer concerns and provide appropriate solutions - Maintain a high level of customer satisfaction by delivering top-notch service - Collaborate with other team members to ensure a seamless customer experience - Meet or exceed performance metrics related to productivity, quality, and customer satisfaction Requirements: - Minimum of 3 years of experience in customer service or a related field - Confident and dedicated personality traits to effectively engage with customers - Strong cooperation and problem-solving skills to effectively resolve customer issues - Excellent written communication skills and attention to detail - Ability to multitask and work in a fast-paced environment - High school diploma or equivalent required Benefits: - Disability insurance - Paid Time Off (PTO) - Dental insurance Working Environment: At Assurant, we prioritize supporting our employees in their personal and professional development. As a Web Chat Representative, you will have the opportunity to grow and advance within the company. Equal Opportunity Statement: Assurant is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive. Deadline to apply: August 1, 2024 Don't miss out on this exciting opportunity to join our team as a Web Chat Representative! Apply now and take the first step towards a rewarding career with Assurant. How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Web Chat Representative - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs