Billing Clerk

Job Title: Billing ClerkJob DescriptionWith general direction, this role performs a variety of routine and non-routine moderately complex billing functions to ensure the proper preparation of accurate and timely bills to customers based on service contract terms and also is responsible for related activities.Responsibilities• Following standard operating procedures, prepare monthly billing adjustments, obtain required approvals, and enter adjustments into the billing system.• Research and resolve routine and non-routine billing questions and discrepancies. Determine the appropriate adjustment codes to process the transaction.• Review invoices for completeness and accuracy. Follow up with customers or other division staff/management to resolve identified discrepancies.• Calculate and prepare manual billings for non-routine, complex billing arrangements as needed.• Gather and summarize supplemental billing information to accommodate customer billing requirements.• Review various billing system reports to identify billing discrepancies. Make corrections as appropriate to ensure accurate billing.• Post cash receipts to customer accounts based on information from lock box reports and local cash receipt listings. Perform basic and routine research to resolve differences or unidentified/misapplied payments.• Post payments as appropriate into the billing system to clear open obligations or prepare remittance advices to accompany payments sent to the lock box or corporate office.• Accept credit card payments from customers over the phone and process recurring payments as needed.• Complete customer setup in company billing system(s).• Act as a resource for less experienced personnel within the division or other divisions, providing training and support.• Perform other job-related duties as assigned.Essential Skills• 1+ years of experience in a Billing role or similar.• Proficient in Excel and Microsoft Office.• Strong accuracy and ability to take direction.• High attention to detail and ability to multitask.Additional Skills & Qualifications• Billing/Finance background.• Direct experience working with customers in a billing function in a service-based industry.• Thorough knowledge and understanding of billing transactions and processes.• High school diploma or G.E.D.• Ability to hit the ground running.Work EnvironmentFully in-office, pit style setup with no cubicles. Comfortable with dealing with distractions such as FedEx deliveries and radio music. Fast-paced environment. Business casual dress code. Working hours are from 8am to 4:30pm with a 30-minute lunch break. The company culture prioritizes work-life balance, offers a comprehensive benefits package upon conversion (including PTO and 401K), and hosts company-wide events such as cookouts and food trucks. Regular office lunches and involvement in local events are also part of the work environment.Pay and BenefitsThe pay range for this position is $18.00 - $26.00Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Hagerstown,MD.Application DeadlineThis position will be accepting applications until Dec 24, 2024.About Aston Carter:Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & InclusionAt Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:• Hiring diverse talent• Maintaining an inclusive environment through persistent self-reflection• Building a culture of care, engagement, and recognition with clear outcomes• Ensuring growth opportunities for our peopleThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.