Assistant Director of Talent & Culture

The Assistant Director of Talent & Culture at Hotel Jerome plays a crucial role in developing a strong workplace culture and managing talent effectively. Key responsibilities include training and supervising office staff, advising managers on performance issues, implementing hotel policies to ensure fairness, and leading community engagement projects. This position also manages special HR initiatives, such as wage reviews and employee benefits, ensuring that the hotel remains compliant and supportive of its team members.

To qualify as the Assistant Director of Talent & Culture at Hotel Jerome, candidates should possess a combination of education and experience that demonstrates their capability in human resources management. Ideally, applicants should have a minimum of three years of progressive experience in HR management within the hospitality industry. Familiarity with HRIS and Payroll systems is also essential for managing employee benefits and payroll processes effectively.

The Assistant Director of Talent & Culture at Hotel Jerome plays a vital role in driving solutions for talent development initiatives. This includes implementing learning and development strategies, fostering a diverse and inclusive work environment, leading career growth opportunities, and ensuring effective onboarding processes for new hires. The focus is on not just filling positions but nurturing a culture of retention through comprehensive support throughout the employee's journey.

The benefits package for the Assistant Director of Talent & Culture at Hotel Jerome is comprehensive and competitive. It includes paid time off, sick leave, medical, dental, and vision plans, a 401(k) plan with employer contribution, along with health and flexible spending accounts. Employees are also entitled to discounts across Auberge Resorts, allowing team members to enjoy some of the most desirable destinations for their leisure time.

The Assistant Director of Talent & Culture role at Hotel Jerome is unique due to the historical and cultural significance of the hotel itself. Working in a luxury setting that’s steeped in rich history provides a distinctive backdrop for enhancing team dynamics and fostering a world-class customer experience. Additionally, the ability to impact team member experience and engagement in such a renowned establishment is both a rewarding and fulfilling opportunity.

When answering this question, provide specific examples of engagement initiatives you’ve led or been a part of. Discuss how these initiatives improved workplace morale or reduced turnover, and include quantitative data if possible. Focus on your role in managing these projects and how you supported team members' growth during your tenure.

In your response, mention specific strategies that align with the luxury service standards of Hotel Jerome. Discuss ways you could implement recognition programs, supportive feedback mechanisms, and inclusive hiring practices that promote diversity. Highlight your understanding of the hotel's history and how you would integrate that into fostering a vibrant culture.

Describe your approach to conflict resolution, emphasizing the importance of open communication, impartiality, and a solution-oriented mindset. Provide a brief example of a resolution process you've successfully managed in the past, and discuss how your actions led to a successful resolution while maintaining team morale.

In your answer, detail your previous experience conducting performance reviews, emphasizing your familiarity with setting goals, giving constructive feedback, and helping employees develop professional skills. Share a success story where your support led to significant professional growth for an employee.

Explain your method for implementing policy changes, focusing on transparency, consistency in communication, and ensuring that all team members understand the implications of the changes. Discuss how you would gather feedback from team members to continuously improve policies.

Highlight the importance of DEI initiatives in creating a successful and dynamic work environment. Use examples to illustrate how you have fostered diversity and inclusion in past roles, and emphasize your commitment to creating a workplace where all team members feel valued and heard.

Share a specific strategy that you executed successfully, such as an effective recruitment campaign or an innovative approach to attracting diverse candidates. Focus on the steps you took from identifying talent needs to successfully onboarding new hires.

Discuss the HRIS or HCM systems you've used, highlighting how these tools have streamlined processes such as payroll, benefits administration, and reporting. Mention any specific experiences where utilizing these systems made a significant impact on efficiency or team satisfaction.

Explain your organizational skills and strategies for time management, such as using project management tools or prioritizing tasks based on urgency and impact. Mention any relevant experiences where you balanced multiple projects successfully and met all deadlines.

Share your enthusiasm for Hotel Jerome’s storied history and its role in the community. Discuss how your values align with the hotel's mission and how you think you can contribute positively to the guest and employee experience based on that alignment.