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Benefits Administrator

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.


Reporting to the Total Rewards Manager, the Benefits Administrator will manage the day-to-day operations of Colorado Coalition for the Homeless (CCH) benefits and deliver outstanding employee engagement through administering health benefits, retirement & wellness programs, leave of absences, ADA reasonable accommodations and CCH policies. The role will support the design and implementation of wellness and health education initiatives.



Coalition Benefits 
  • Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We’re proud to offer same-and opposite-sex domestic partner coverage. 
  • Choice of dental insurance or discount plan. 
  • Vision insurance.  
  • Flexible spending accounts for health care / dependent care / parking expenses. 
  • Free basic life and AD&D insurance coverage. 
  • Employee Assistance Program, a problem-solving resource available to you and your household members. 
  • Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting. 
  • Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year. 

The effective date for your benefits will be the first of the month following your date of hire.


Essential Job Functions 
  • Complete administration of all benefit programs to ensure compliance with regulations and plan provisions (including vendor communication, invoice reconciliation, draft communication materials, plan document review, answer questions, etc.).
  • Act as a main point of contact for employee questions and problem resolutions.
  • Provide exceptional service to all customers. Effective communication with team members in a timely manner to respond to team member’s benefits, leave and reasonable accommodation related questions, issues and concerns.
  • Provide guidance and support to help employees understand and utilize their benefits.
  • In partnership with our third-party administrator, administer all aspects of CCH’s Leave of Absence (LOA) programs, including non-FMLA medical leave, FMLA, CO FAMLI, and other state/local leaves.
  • Administer workers’ compensation claims, track employee status and submit paperwork in accordance with the State’s policy and guidelines.
  • Conduct new hire benefits presentations. Explain enrollment options and guide employees to make informed decisions.
  • Conduct regular benefit-related and payroll-related audits to ensure compliance and data accuracy.
  • Process, verify and audit benefits enrollment information.
  • Assist with the annual open enrollment process, including communications and training.
  • Other duties/projects as assigned.


Qualifications Summary 
  • 3 - 5 years of experience in benefits (including health and retirement and wellness plans), FMLA, CO FAMLI, and other state/local leaves.
  • Demonstrated proficiency with MS Office products (Outlook, Excel, PowerPoint and Word); to include advanced MS Excel skills (Pivot-Tables, VLOOKUP’s, etc).
  • Maintain knowledge and expertise on benefits trends.
  • Knowledge of leave requirements and other legal protections afforded by the FMLA, CO FAMLI, ADA, and other applicable leave laws.
  • Ability to adapt quickly in a fast-changing environment.
  • Ability to manage multiple tasks and priorities in a fast-paced environment.


$65,500 - $80,000 a year
WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVENT YEARS OF EXPERIENCE

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.

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CEO of Colorado Coalition for the Homeless
Colorado Coalition for the Homeless CEO photo
John Parvensky
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Average salary estimate

$72750 / YEARLY (est.)
min
max
$65500K
$80000K

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What You Should Know About Benefits Administrator, Colorado Coalition for the Homeless

Are you a passionate Benefits Administrator looking to make a real difference in the lives of others? The Colorado Coalition for the Homeless (CCH) is on the hunt for someone just like you in beautiful Denver, CO! We're not just offering a job; we’re providing an opportunity to be part of a mission that strives to prevent homelessness and promotes sustainable solutions for families and individuals in need. As a Benefits Administrator at CCH, you'll take charge of the daily management of our benefits programs, including health benefits, retirement, and wellness initiatives. Your role will empower employees by delivering top-notch support for leave of absences, ADA accommodations, and guiding them through our extensive benefits offerings. You’ll also be integral in shaping our wellness initiatives, ensuring that your colleagues are informed and engaged with their benefits. Plus, with competitive pay ranging from $65,500 to $80,000, and incredible benefits—including comprehensive health coverage, a robust retirement plan, and generous vacation time—you'll be well taken care of while you take care of others. If you’re ready to join a collaborative environment where every day brings a new challenge and a rewarding experience, we want to hear from you! Let’s work together to create lasting solutions for our communities.

Frequently Asked Questions (FAQs) for Benefits Administrator Role at Colorado Coalition for the Homeless
What are the primary responsibilities of a Benefits Administrator at the Colorado Coalition for the Homeless?

As a Benefits Administrator at the Colorado Coalition for the Homeless, you will manage day-to-day benefits operations, ensuring compliance with regulations while serving as a contact point for employee inquiries. Your role includes administering health benefits, retirement, and wellness programs, supporting employees with leave of absence inquiries, and guiding new hires through the benefits enrollment process.

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What qualifications do I need to apply for the Benefits Administrator position at CCH?

To qualify for the Benefits Administrator role at the Colorado Coalition for the Homeless, candidates should have 3-5 years of experience in benefits administration, including knowledge of FMLA and other leave regulations. Proficiency in MS Office, particularly advanced Excel skills, is also required, along with the ability to manage multiple tasks in a fast-paced environment.

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What kind of benefits does the Colorado Coalition for the Homeless offer its employees?

Employees at the Colorado Coalition for the Homeless are met with an impressive benefits package that includes flexible health insurance options, dental and vision coverage, retirement plan matching, extensive paid time off, and access to an Employee Assistance Program. Plus, for new hires in their first year, there's ample vacation time and sick leave!

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How does the Colorado Coalition for the Homeless support employee wellness initiatives?

At CCH, the Benefits Administrator plays a pivotal role in designing and implementing wellness and health education programs. These initiatives aim to promote the overall well-being and health of our employees, integrating wellness resources that are easily accessible and beneficial.

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What is the salary range for the Benefits Administrator position at the Colorado Coalition for the Homeless?

The salary for the Benefits Administrator position at the Colorado Coalition for the Homeless ranges from $65,500 to $80,000 annually. Compensation is determined based on relevant experience, ensuring that we recognize and reward your expertise.

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Common Interview Questions for Benefits Administrator
Can you explain your experience managing employee benefits programs?

Highlight your previous roles that involved overseeing benefits programs, detailing the specific benefits you managed and the challenges you overcame. Discuss your familiarity with laws like FMLA and CO FAMLI and how you ensured compliance.

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How do you handle employee inquiries about benefits?

Talk about your approach to providing timely and effective solutions to employee questions. You could mention your communication skills and your ability to break down complex benefits information into understandable terms.

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What strategies would you implement to improve employee engagement in wellness programs?

Discuss any innovative methods you’ve previously utilized, such as surveys to assess employee interest, or your experience in developing programs that cater to the diverse needs of employees. Highlight collaboration with teams to enhance wellness initiatives.

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How do you ensure compliance with benefits regulations?

Emphasize your understanding of relevant laws and regulations, outlining your systematic approach to audits, documentation, and staying informed about updates in benefits legislation to ensure compliance at all times.

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Describe a time you dealt with a challenging benefits issue.

Provide a specific example that illustrates your problem-solving skills. Discuss the issue, the actions you took to resolve it, and the outcome, demonstrating your tenacity and customer service orientation.

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How do you stay updated on trends in employee benefits?

Mention resources you use to stay informed, such as professional organizations, webinars, and industry publications. Share your dedication to continuous learning and adapting to meet the evolving needs of employees.

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What role do you think benefits play in employee retention?

Discuss the importance of comprehensive benefits as a critical factor in retention, drawing on studies or examples that show how a strong benefits package can enhance employee satisfaction and loyalty.

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How would you conduct an orientation to explain benefits to new employees?

Outline your plan for a new hire orientation, including the materials you would prepare and the key topics you would cover. Emphasize the value of making the process interactive and informative.

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What will you do if an employee disagrees with a benefits decision?

Explain how you would address the employee’s concerns by listening empathetically, clarifying the decision rationale, and ensuring them that you are there to support them through the process.

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Can you provide an example of how you’ve improved a benefits process?

Refer to a specific project where you identified inefficiencies in a benefits administration process and the steps you took to implement improvements, focusing on outcomes such as time savings or increased satisfaction.

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The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 5, 2025

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