Bellperson
Company Description
Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.
The targeted compensation wage for this full time year round, non-exempt position is $17-19/hr plus tips. The position offers a competitive compensation package presented by Auberge Resorts Collection.
Job Description
Embark on a dynamic role as a Bellperson, where your warmth and efficiency will be the first and last impression for our guests. As the ambassador of hospitality, you'll go beyond transporting luggage, creating a welcoming atmosphere and ensuring a smooth transition into the exceptional experiences that await them.
- Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
- Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
- Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
- Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
- Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.
Qualifications
- A minimum of one-year experience in the hospitality industry
- Ability to work a flexible schedule, including weekends and holidays, according to department needs
- Valid License to operate a motor vehicle
- Advanced English
Benefits Package
The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is January 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future.
Additional Information
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Average salary estimate
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Join the team at Hotel Jerome as a Bellperson, where your positive energy and service attitude will set the tone for our guests’ experiences in downtown Aspen. As an integral part of our hospitality group, you will be the friendly face our visitors meet upon arrival and the reassuring presence that assists them from check-in to the moment they leave. In this dynamic role, you'll do much more than just transport luggage; you'll create memorable interactions, guiding guests through the rich history of Hotel Jerome and the vibrant local scene. You’ll help with everything from arranging transportation to sharing insider tips on dining and attractions. Whether you’re helping guests with their packages or serving as a vital communication link between them and our hotel departments, you’ll play a crucial role in ensuring a seamless and enjoyable stay. With a competitive hourly wage and various benefits like healthcare plans, a 401(k), and generous discounts across our collection, this full-time, year-round position is truly a gateway to a fulfilling career in the hospitality industry. Bring your passion for service and experience in hospitality to the iconic Hotel Jerome, where the stories of guests and the spirit of Aspen come together. If you’re ready to help create unforgettable memories, we can’t wait to welcome you to the team!
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