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Events and Catering Sales Manager

Company Description

A destination retreat on the banks of the Kiawah River surrounded by miles of golden spartina grass, giant oak trees, and shallow marsh flats. Cool breezes blow through cottage-inspired guest rooms and river-view cabanas overlooking vast expanses of marshland. Large furnished porches offer a peaceful oasis to hear the whistles of Carolina wren as you page through a good book and enjoy the simple pleasures of island life. The main lodge is the heart of the resort where you can rock in wicker chairs on the wraparound wooden porch or enjoy cocktails from a riverside pool cabana as the sun sets over the marsh savannahs. Evoking the spirit of old-time summer retreats, The Dunlin’s 72 cottage-style guest rooms overlook the glittering Kiawah River. Designed by Amanda Lindroth, inside you’ll find honey oak floors, white beadboard walls, and mint green and wicker accents that nod to classic southern style, while deep soaking tubs, built-in closets, and linen fabrics stamped with signature prints add an atmosphere of home.

Just 20 miles from Charleston, The Dunlin is only a 45-minute drive from Charleston International Airport.

Job Description

Where your passion for hospitality and knack for event planning will shine. As the driving force behind our catering sales efforts, you'll craft unforgettable experiences, turning dreams into reality for our clients and guests alike. In addition, you’ll design and deliver the event of our guests’ dreams! This is a pivotal role in the planning and execution of high-level events, from magnificent weddings to engaging corporate retreats and everything in between.

  • Cultivate and maintain relationships with clients, understanding their needs, preferences, and event requirements to ensure satisfaction and repeat business.
  • Generate leads, negotiate contracts, and close sales for catering services, utilizing marketing strategies and promotional activities to drive revenue growth.
  • Collaborate with clients and internal teams to plan and coordinate all aspects of catering events, including menu selection, logistics, staffing, and execution.
  • Develop and manage catering budgets, pricing structures, and profit margins, ensuring profitability while meeting client expectations and quality standards.
  • Conduct post-event evaluations and gather client feedback to assess satisfaction levels, identify areas for improvement, and enhance future event planning and execution.
  • Conduct short and long-term planning and management of events
  • Evaluate each piece of business to ensure events are properly serviced
  • Assembles creative and innovative events based on internal capabilities or outsources to qualified vendors
  • Supervises and works with the event team, ensuring adherence to the highest level of standards and expectations
  • Administers various phases of events, including but not limited to planning, marketing, sales, servicing, and administrative procedures
  • Conducts pre and post-event meetings as required to review/communicate group needs and feedback
  • Manage revenue and profitability associated with events

Additional Benefits:

  • Free Parking
  • Free Team Member Cafeteria
  • Holiday Pay
  • Team Member Stay Program
  • 50% off F&B + Spa

Qualifications

  • 2+ years of progressive sales or event management experience or an associate’s degree or above in business, luxury event coordinating, culinary arts, hospitality, or a related field or equivalent experience
  • Proven track record of building and maintaining business relationships that result in sales
  • Ability to maintain a service-oriented style with professional presentational skills
  • Excellent organizational, interpersonal, and administrative skills
  • Success in owning events and experiences in a luxury setting

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Kiawah River Hospitality Group LLC is an Equal Opportunity Employer, M/F/D/V. Kiawah River Hospitality Group LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Kiawah River Hospitality Group LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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CEO of Auberge Resorts
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Mark Harmon
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Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Events and Catering Sales Manager, Auberge Resorts

Imagine yourself as the Events and Catering Sales Manager at The Dunlin, nestled along the stunning Kiawah River in South Carolina! Here, your flair for hospitality and passion for planning magical events will truly shine. Picture crafting unforgettable experiences that turn dreams into realities, be it elegant weddings or engaging corporate retreats. You’ll cultivate solid relationships with clients, ensuring you understand their needs and preferences, which fosters repeat business. Generating leads and closing sales will be part of your day-to-day, as you strategize to drive revenue growth through creative marketing techniques. Collaborating with various teams, you’ll plan every detail of catering events from menu selections to logistics, ensuring that expectations are not just met but exceeded! You will also manage budgets while respecting quality standards and conduct meaningful post-event evaluations to consistently enhance service delivery. In this dynamic role, you’ll oversee a talented event team, ensuring every detail is executed flawlessly. And let's not forget about the perks: from free parking and team member cafeteria access to substantial discounts on food, beverage, and spa services, your work-life balance will be well taken care of at The Dunlin. If you’ve got two years of progressive sales or event management experience, or equivalent education in fields like hospitality, you're on the right path. Bring your passion to The Dunlin and help us create unforgettable stories and experiences for our guests!

Frequently Asked Questions (FAQs) for Events and Catering Sales Manager Role at Auberge Resorts
What are the main responsibilities of the Events and Catering Sales Manager at The Dunlin?

As the Events and Catering Sales Manager at The Dunlin, your main responsibilities include nurturing client relationships, generating leads, negotiating contracts, and planning various events. You'll coordinate every detail of catering services from logistics to menu selection, while also managing budgeting and ensuring profitability for each event.

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What qualifications do I need to apply for the Events and Catering Sales Manager position at The Dunlin?

To apply for the Events and Catering Sales Manager position at The Dunlin, you should have 2+ years of progressive sales or event management experience, or an associate’s degree in a related field. A proven track record in sales and exceptional organizational skills will also serve you well in this role.

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How does The Dunlin ensure high-quality catering services for events?

The Dunlin ensures high-quality catering services by meticulously collaborating with clients to understand their needs, establishing strong supplier relationships, and conducting detailed post-event evaluations to gather feedback. This allows for continuous improvement in service delivery and event execution.

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What type of events does the Events and Catering Sales Manager at The Dunlin plan?

The Events and Catering Sales Manager at The Dunlin plans a wide array of events, including magnificent weddings, corporate retreats, and special occasions. Every event is tailored to create unforgettable experiences that reflect the client's vision and requirements.

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What benefits do employees enjoy at The Dunlin, specifically in the Events and Catering Sales Manager role?

Employees in the Events and Catering Sales Manager role at The Dunlin enjoy various benefits, including free parking, access to a team member cafeteria, holiday pay, a team member stay program, and a generous 50% discount on food, beverages, and spa services, all designed to enhance your working experience.

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Common Interview Questions for Events and Catering Sales Manager
Can you describe your experience with managing large-scale events?

In answering this question, focus on specific events you have managed, detailing your role in planning, execution, and any challenges faced. Highlight your ability to lead a team and communicate effectively with clients to ensure successful outcomes.

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How do you build and maintain relationships with clients?

Explain your approach to client relationship management, emphasizing your communication skills and the importance of understanding their needs. Provide examples of strategies you employ to keep clients engaged and satisfied with services.

Join Rise to see the full answer
What strategies do you use to generate leads in catering sales?

Share specific strategies you’ve employed in the past, such as networking, utilizing social media, or attending bridal shows. Discuss how you assess and follow up on leads to convert them into sales.

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How do you ensure budget management and profitability for events?

Discuss your experience in budgeting for events—how you track expenses, forecast revenues, and adjust plans as necessary to maintain profitability. Use metrics to illustrate your successes.

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Describe your approach to menu selection for events.

Your response should reflect your creativity and understanding of client preferences. Talk about how you involve clients in the process and consider dietary restrictions, seasonal ingredients, and presentation.

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How do you handle last-minute changes or emergencies during events?

Share your problem-solving skills by giving examples of past experiences where you effectively managed changes. Highlight your adaptability and calm demeanor under pressure.

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What tools or software do you use for event planning?

Mention any specific software you are familiar with, such as event management platforms or CRM systems. Highlight how these tools help you stay organized and improve efficiency.

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Can you provide an example of a successful event you planned?

Choose a particular event that had a significant impact, describe your role, the planning process, and how you exceeded client expectations. Use concrete examples to illustrate your contributions.

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How do you gather and utilize client feedback post-event?

Explain your methods for collecting feedback, such as surveys or one-on-one conversations. Discuss how you use this feedback to improve future events and enhance overall client satisfaction.

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What do you believe is the key to a memorable event experience?

Articulate your thoughts on the importance of personalization, attention to detail, and creating an emotional connection. Relate this to your philosophy as an Events and Catering Sales Manager at The Dunlin.

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Diversity of Opinions
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Transparent & Candid
Growth & Learning
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Collaboration over Competition
Take Risks
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Dental Insurance
Life insurance
Health Savings Account (HSA)
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Full-time, on-site
DATE POSTED
April 9, 2025

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