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Talent & Culture Manager

Company Description

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

Job Description

The heartbeat of our business, this role assists with championing culture, plays a pivotal role in assembling best-in-class teams, managing business risks, and leading talent development to support our growth. Working at Auberge requires a pursuit of excellence in luxury service delivery, and this role impacts our external guests and leads the team member experience with that same ambition.

  • Be the “go-to” person for the team members
  • Maintain and update HR processes and procedures, including compliance and team communications, collaborating with Collaborate with all department leaders to ensure policies and protocols are followed
  • Assist with recruiting for all positions to hire top talent and ensure we are offering a world class onboarding process
  • Maintain accurate employee records and update the process as needed to maintain compliance
  • Supports off property housing, set-up and payments of lease, placement of team members 
  • Support and facilitate Auberge learning & Development programs and initiative
  • Advise leaders and is involved in team member counseling, investigation and disciplinary process; produces and approves documentation. Creates and implements hotel policies that ensure compliance, fairness and consistency.

The targeted compensation range for this full time year round, exempt position is $70,000-$85,000/year. The position offers a competitive compensation package presented by Auberge Resorts Collection and is eligible for an annual incentive bonus.

Qualifications

  • Minimum of 2 years in Talent and Culture generalist role
  • Hotel experience preferred

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, Medical, Dental and Vision healthcare plans, 401(k) plans with employer contribution, Health and Flexible Spending Account programs, Employee Assistance Program and Company stay discounts. Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Benefits package may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is February 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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CEO of Auberge Resorts
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Mark Harmon
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Average salary estimate

$77500 / YEARLY (est.)
min
max
$70000K
$85000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Talent & Culture Manager, Auberge Resorts

The Talent & Culture Manager at Hotel Jerome is truly the heartbeat of our vibrant business. This pivotal role is all about championing our unique culture and helping to form extraordinary teams that deliver exceptional service. If you dream of a workplace that breathes life into the luxury hospitality experience, then this could be your perfect fit! As our Talent & Culture Manager, you'll be the go-to person for our team members, maintaining and updating our crucial HR processes while ensuring we comply with policies and protocols. Collaborating directly with department leaders, you'll play an instrumental role in recruiting top talent and ensuring a fantastic onboarding experience, nurturing a world-class team spirit here at the historic Hotel Jerome in Aspen. Your efforts won't just resonate within our walls—they'll contribute to unforgettable encounters for our guests. You'll also be involved in vital functions like team member counseling, implementing hotel policies, and supporting training and development initiatives. If you have a minimum of two years in a Talent and Culture generalist role, preferably within the hotel sector, this opportunity comes with competitive compensation ranging from $70,000 to $85,000/year, complemented by a robust benefits package. Ready to be part of our story where luxury meets legacy? Join us at Auberge Resorts Collection to help create unforgettable experiences!

Frequently Asked Questions (FAQs) for Talent & Culture Manager Role at Auberge Resorts
What are the responsibilities of the Talent & Culture Manager at Hotel Jerome?

The Talent & Culture Manager at Hotel Jerome is responsible for championing the hotel's culture, managing HR processes, collaborating with department leaders, facilitating recruitment and onboarding, maintaining employee records, and supporting team member growth and compliance with hotel policies.

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What qualifications are needed for the Talent & Culture Manager role at Hotel Jerome?

For the Talent & Culture Manager position at Hotel Jerome, a minimum of two years’ experience in a Talent and Culture generalist role is required, preferably in the hotel or luxury hospitality sector.

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How does the Talent & Culture Manager impact the team member experience at Hotel Jerome?

As a Talent & Culture Manager at Hotel Jerome, you play a vital role in enhancing the team member experience by ensuring smooth HR processes, facilitating learning and development programs, and fostering a culture of excellence in service delivery.

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What is the salary range for the Talent & Culture Manager position at Hotel Jerome?

The targeted compensation range for the Talent & Culture Manager role at Hotel Jerome is $70,000 to $85,000 per year, in addition to an annual incentive bonus and a comprehensive benefits package.

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What benefits come with the Talent & Culture Manager position at Hotel Jerome?

The benefits package for the Talent & Culture Manager at Hotel Jerome includes paid time off, sick leave, medical, dental and vision healthcare plans, a 401(k) plan with employer contributions, flexible spending accounts, and company stay discounts.

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Common Interview Questions for Talent & Culture Manager
How do you approach building a company culture as a Talent & Culture Manager?

To build a seamless company culture as a Talent & Culture Manager, I emphasize open communication, value inclusion, and foster a sense of community among team members by implementing feedback mechanisms and engagement activities tailored to staff interests.

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Can you explain your experience with recruitment strategies?

In my previous roles, I designed and implemented recruitment strategies that catered to various positions, optimizing job descriptions and using a variety of platforms to attract diverse and top-tier talent, ensuring alignment with our core values and culture.

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What techniques do you use to support team member development?

To support team member development, I employ various techniques including personalized learning paths, mentorship programs, regular training workshops, and feedback sessions that encourage growth and prepare team members for advancement opportunities.

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How would you handle employee conflicts within the team?

When handling employee conflicts, I prioritize open dialogue, ensuring each party feels heard. I facilitate discussions to help resolve issues amicably, guiding employees toward understanding and collaboration while documenting the process for future reference.

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Describe your experience with HR compliance and policies.

I have extensive experience in managing HR compliance by regularly reviewing and updating company policies, training staff about compliance requirements, and ensuring all hiring processes align with local employment laws and regulations.

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What do you consider the most important aspect of onboarding new employees?

The most important aspect of onboarding is creating a welcoming environment that thoroughly acclimates new hires to the company's culture, instilling values that promote long-term retention while providing clear expectations and resources from day one.

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How do you measure employee engagement in your role?

I measure employee engagement using various methods such as surveys, feedback sessions, and performance metrics, being sure to analyze results periodically, and implementing strategies that boost morale based on team member input.

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Can you share an experience where you improved employee retention?

In a previous role, I improved employee retention by introducing an employee recognition program and career development workshops, which not only boosted morale but also created deeper connections among team members leading to a significant reduction in turnover.

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How do you stay updated with the latest HR trends and best practices?

I stay updated with the latest HR trends through continuous learning—attending industry conferences, reading specialized HR publications, participating in webinars, and networking with HR professionals to share insights and best practices.

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What role does data play in your decision-making process as a Talent & Culture Manager?

Data plays a crucial role in my decision-making process. I analyze metrics related to performance, turnover, and employee satisfaction to inform strategies that enhance the work environment and promote the growth of both employees and the organization.

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Full-time, on-site
DATE POSTED
January 13, 2025

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