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Social Work Case Manager, Case Management, $10000 Bonus, FT, 9A-5:30P

Sign-On Bonus: Up to $10,000Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.This year, and for 24 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, based on employee feedback. We’ve also been recognized as one of America’s Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2024-2025 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.But really, the reason we’re excited to come to work is the people.Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it’s like to be in their shoes. Many of us have been patients here and have had family members as patients here. We’re committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we’re all in.Description:Intervenes with patients/families for psychosocial needs, assistance, support in coping with chronic acute terminal illness. Services may include consultation, discharge planning, education, counseling, advocacy, info referrals to meet the emotional, social and financial aspects of care. Provides crisis intervention to patients/families with psychosocial needs and coordinates, facilitates development of a discharge plan of care. Provides patient/family services via case finding referrals from physicians and healthcare team members. Serves as an expert, acts as a liaison between patients and community resources. Identifies patient and family psycho-social and environmental needs related to admission, diagnosis, treatment and discharge. Works collaboratively with other members of the interdisciplinary team in developing and implementing a comprehensive discharge plan. Makes appropriate referrals for to community services, may provide inpatient emotional support and counseling, crisis intervention, and bereavement services. Assesses and intervenes in situations involving child or elder abuse/neglect, domestic violence. Provides care and services to all patient groups: neonatal, infant, pediatric, adolescent, and adults.Estimated salary range for this position is $59359.09 - $77166.82 / year depending on experience.Qualifications:Degrees:• Masters.Additional Qualifications:• Masters in Social Work (MSW).• Demonstrate ability to solve problems in a fast-paced environment.• 0-1 years of social work experience in hospital or related health care setting, Emergency Department experience preferred.• Intership will be considered as experience.• Excellent interpersonal communication and negotiation skills.• Strong analytical, data management and computer skills.• Current working knowledge of discharge planning, crisis intervention, complex case management and performance improvement preferred.• Strong working knowledge of community services available for insured and non-insured patients.• Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.• Ability to work independently and exercise sound judgment.• Ability to prioritize and manage multiple high-risk, complex patients.• Ability to work with multiple members of a care team and maintain positive working relationships.Minimum Required Experience:1EOE, including disability/vets

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What You Should Know About Social Work Case Manager, Case Management, $10000 Bonus, FT, 9A-5:30P, Baptist Health South Florida

Are you passionate about making a difference in people's lives? Join Baptist Health South Florida as a Social Work Case Manager and be part of a dedicated team that truly cares about its community. Located in beautiful Marathon, FL, this full-time role offers a fantastic opportunity to work with patients and their families during crucial moments in their healthcare journey. With a supportive environment, we encourage our Case Managers to tackle psychosocial needs, assist with discharge planning, and provide needed counseling and advocacy. You’ll have the chance to make a real impact, helping individuals cope with chronic, acute, and terminal illnesses. Thanks to our strong commitment to compassionate care, you'll work collaboratively with an interdisciplinary team to develop comprehensive care plans tailored to each patient's unique needs. Join a workplace recognized for its positive culture and innovative practices, where your contributions are valued and rewarded. Plus, enjoy a sign-on bonus of up to $10,000, all while being part of an organization consistently rated among the best at improving patient experiences. At Baptist Health, we are all about building strong connections—so if you're ready to take the next step in your career and contribute to a mission-driven organization committed to excellence, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Social Work Case Manager, Case Management, $10000 Bonus, FT, 9A-5:30P Role at Baptist Health South Florida
What are the responsibilities of a Social Work Case Manager at Baptist Health South Florida?

As a Social Work Case Manager at Baptist Health South Florida, your primary responsibilities include assessing the psychosocial needs of patients and their families, coordinating discharge plans, and providing crisis intervention. You’ll also collaborate with healthcare teams to identify and implement effective solutions while making referrals to community services, all aimed at ensuring comprehensive patient care and support.

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What qualifications are required for the Social Work Case Manager position at Baptist Health?

To become a Social Work Case Manager at Baptist Health South Florida, applicants need a Master's in Social Work (MSW) and preferably some experience in a healthcare setting. Strong interpersonal communication, analytical skills, and knowledge of community services for insured and non-insured patients are also essential. Experience in case management or crisis intervention is a plus.

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What is the work environment like for a Social Work Case Manager at Baptist Health?

The work environment at Baptist Health South Florida is supportive, collaborative, and focused on compassionate care. As a Social Work Case Manager, you’ll work closely with a diverse team of healthcare professionals, discussing and implementing patient-centered care plans in a positive atmosphere dedicated to improving patient experiences.

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Does the Social Work Case Manager role involve crisis interventions?

Yes, the Social Work Case Manager role at Baptist Health South Florida does involve crisis interventions. You will be tasked with assessing and addressing immediate psychosocial needs, assisting patients and their families when they are facing acute situations, and providing emotional support during challenging times.

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What benefits does Baptist Health offer to Social Work Case Managers?

Baptist Health South Florida offers competitive salaries, a sign-on bonus of up to $10,000, and benefits like health insurance, retirement plans, and opportunities for career advancement. Employees are also part of a highly-regarded organization that values their contributions and invests in their professional growth.

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Common Interview Questions for Social Work Case Manager, Case Management, $10000 Bonus, FT, 9A-5:30P
What experience do you have that qualifies you for the Social Work Case Manager position?

In your response, highlight any internships, volunteer work, or healthcare-related roles that showcase your experience in social work, especially in hospital settings. Discuss specific examples where you demonstrated your ability to handle complex cases or manage crisis situations.

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How do you prioritize your tasks when dealing with multiple high-risk patients?

Explain your method for prioritization, such as assessing patients' needs based on urgency and potential risk factors. You could mention tools or strategies you use to manage your time effectively while ensuring comprehensive care for each patient.

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Can you describe a time when you successfully advocated for a patient?

Share a specific instance where you identified and addressed a patient's needs, emphasizing your communication and negotiation skills. Outline the steps you took to advocate for the patient and the positive outcomes that resulted from your actions.

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What techniques do you use for effective crisis intervention?

Discuss various techniques such as active listening, empathy, and problem-solving that you employ when dealing with crisis situations. Highlight your adaptability and ability to remain calm under pressure while working towards finding solutions for the patient.

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How do you ensure that you remain updated on community resources?

Mention various ways you keep informed, such as attending workshops, networking within the healthcare community, or accessing online resources. Emphasize the importance of this knowledge in providing effective support to insured and non-insured patients.

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How do you build relationships with interdisciplinary team members?

Talk about the significance of open communication and regular collaboration with colleagues. Share examples of how you foster teamwork and create positive working relationships while working on patient care plans.

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What is your approach to handling sensitive situations involving child or elder abuse?

Discuss your structured approach to handling sensitive cases, emphasizing the importance of compassion, confidentiality, and following proper protocols. Highlight your commitment to patient safety while seeking help from appropriate authorities.

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Why do you want to work at Baptist Health South Florida?

Express your admiration for Baptist Health's commitment to quality care and community impact. Align your personal values with the organization’s mission, emphasizing your desire to work in a supportive and recognized healthcare environment.

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How do you assess a patient’s psychosocial needs effectively?

Explain your assessment process, mentioning specific tools or techniques you use to gather information about the patient’s emotional, social, and financial challenges. Stress the importance of a comprehensive understanding in creating an effective care plan.

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What role do you believe a Social Work Case Manager plays in a patient's healthcare journey?

Illustrate the multifaceted role of a Social Work Case Manager, emphasizing your responsibility in providing emotional support, connecting patients with resources, and ensuring a smooth transition throughout their healthcare experience.

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The mission of Baptist Health is to improve the health and well-being of individuals, and to promote the sanctity and preservation of life, in the communities we serve. Baptist Health is a faith-based organization guided by the spirit of Jesus Chr...

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Full-time, on-site
DATE POSTED
March 20, 2025

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