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Chief of Staff, GTM (Remote)

The Chief of Staff, Go-To-Market (GTM) at BenchSci is a strategic leader responsible for driving alignment, operational excellence, and communication across GTM functions. This role will report to the EVP Sales and will partner closely with senior leadership in GTM to ensure the smooth execution of GTM initiatives, optimize cross-functional collaboration, and support strategic planning efforts. The Chief of Staff plays a key role in facilitating decision-making, leading critical projects, and ensuring the organization’s growth and revenue goals are met.  


We are welcoming applicants from Canada for this position.  


You Will:
  • Facilitate information sharing and improve communication across teams to ensure alignment and execution.
  • Establish and maintain a yearly planning cadence for account planning, including value story, account strategy, deployment strategy, and yearly kickoff.
  • Organize and support quarterly Account Deep-Dives and monthly Account Reviews.
  • Ensure deployment plans incorporate platform improvements, fixes, and innovation, validated across teams.
  • Translate unified roadmap sessions into cohesive account plans with Key Account Directors (KADs) and communicate back to company operations.
  • Schedule and plan GTM town halls to improve transparency and drive confidence in progress.
  • Identify and implement new GTM processes to enhance operations and transition to proactive approaches.
  • Facilitate weekly GTM Leadership Team meetings, including agenda setting and meeting coordination.
  • Develop presentations and prepare materials for key GTM meetings and on-sites.
  • Establish appropriate communication mechanisms to share critical insights from GTM to Platform.
  • Lead and manage special GTM strategic projects throughout the year.


You Have:
  • 3+ years of experience as an associate or consultant at a consulting firm (e.g., BCG, McKinsey, Deloitte) or equivalent strategic role.
  • Exceptional communication skills, both verbal and written, with the ability to craft presentations and reports for different stakeholders.
  • Strong organizational and project management abilities, including the ability to manage competing priorities and deadlines.
  • Strategic thinking and analytical skills, with a proven ability to ramp up quickly on complex new domains.
  • Ability to prioritize and manage multiple tasks while maintaining attention to detail.
  • Experience in cross-functional collaboration, with a proven ability to build relationships at all levels within an organization.
  • Understanding of the tech industry landscape and ability to identify optimization opportunities.
  • Proven ability to exercise sound and independent judgment in a variety of situations.
  • Ability to sift through noise, identify root causes, and implement effective solutions backed by qualitative and quantitative data.
  • A high degree of professionalism, empathy, and adaptability within a fast-paced, ever-evolving company.
  • Growth mindset with a willingness to learn and iterate.
  • Experience in a startup environment and the life sciences industry is preferred.


Benefits and Perks: 

An engaging remote-first culture 

A great compensation package that includes BenchSci equity options

A robust  vacation policy plus an additional vacation day every year

Company closures for 14 more days throughout the year

Flex time for sick days, personal days, and religious holidays

Comprehensive health and dental benefits.

Annual learning & development budget

A one-time home office set-up budget to use upon joining BenchSci

An annual lifestyle spending account allowance

Generous parental leave benefits with a top-up plan or paid time off options

The ability to save for your retirement coupled with a company match!


About BenchSci:

BenchSci's mission is to exponentially increase the speed and quality of life-saving research and development. We empower scientists to run more successful experiments with the world's most advanced, biomedical artificial intelligence software platform. 

Backed by Generation Investment Management, TCV, Inovia, F-Prime, Golden Ventures, and Google's AI fund, Gradient Ventures, we provide an indispensable tool for scientists that accelerates research at 16 top 20 pharmaceutical companies and over 4,300 leading academic centers. We're a certified Great Place to Work®, and top-ranked company on Glassdoor.


Our Culture:

BenchSci relentlessly builds on its strong foundation of culture. We put team members first, knowing that they're the organization's beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning. 

We value each other's differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and provide resources to support motivated self-leaders in continuous improvement. 

You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible.  Learn more about our culture.


Diversity, Equity and Inclusion: We're committed to creating an inclusive environment where people from all backgrounds can thrive. We believe that improving diversity, equity and inclusion is our collective responsibility, and this belief guides our DEI journey.  Learn more about our DEI initiatives.


Accessibility Accommodations: Should you require any accommodation, we will work with you to meet your needs. Please reach out to talent@benchsci.com.


#LI-Remote

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What You Should Know About Chief of Staff, GTM (Remote), BenchSci

As the Chief of Staff, GTM at BenchSci, you will step into a pivotal role within our dynamic and innovative team. Located in Toronto, Ontario, this remote position is designed for a strategic leader like you, who is eager to drive alignment and operational excellence across our Go-To-Market (GTM) functions. Partnering closely with our EVP of Sales and senior leadership, you'll be at the heart of our strategy execution, optimizing cross-functional collaboration, and supporting pivotal planning efforts. Your responsibilities will include facilitating information sharing, organizing quarterly Account Deep-Dives, and developing insights for our teams to ensure seamless operations. With your exceptional communication skills, you’ll craft impactful presentations that enhance transparency and boost confidence in our progress. Your background of over three years as a consultant or in a strategic role will be invaluable as you lead special GTM projects and implement new processes to enhance our operations. At BenchSci, your contributions will not only support the organization's growth but also empower scientists working towards life-saving research. Join us in this mission and help make a difference!

Frequently Asked Questions (FAQs) for Chief of Staff, GTM (Remote) Role at BenchSci
What are the key responsibilities of the Chief of Staff, GTM at BenchSci?

The Chief of Staff, GTM at BenchSci is responsible for driving alignment across GTM functions, facilitating information sharing, supporting quarterly Account Deep-Dives, and organizing key meetings. This role requires strategic leadership to ensure smooth execution of GTM initiatives, optimize collaboration, and contribute to the company’s growth and revenue goals.

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What qualifications are required for the Chief of Staff, GTM position at BenchSci?

To qualify for the Chief of Staff, GTM position at BenchSci, candidates should have a minimum of 3 years of experience in a consulting role or a similar strategic position. Exceptional communication skills, strong organizational abilities, and strategic thinking are essential, along with experience in cross-functional collaboration and the technology industry.

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How does BenchSci foster a positive work culture for the Chief of Staff, GTM role?

BenchSci emphasizes a remote-first culture that prioritizes team member well-being. The company cultivates transparency, collaboration, and continuous learning, empowering employees to unleash their full potential while providing resources for personal growth. This vibrant culture makes BenchSci a great place to thrive as the Chief of Staff, GTM.

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What benefits can I expect as a Chief of Staff, GTM at BenchSci?

As the Chief of Staff, GTM at BenchSci, you will enjoy a competitive compensation package, comprehensive health and dental benefits, and a robust vacation policy. Additional perks include a one-time home office setup budget, generous parental leave benefits, and a lifestyle spending account to enhance your overall work-life balance.

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What impact will the Chief of Staff, GTM have on BenchSci's mission?

The Chief of Staff, GTM at BenchSci plays a crucial role in facilitating decision-making and leading projects that directly support our mission. By optimizing GTM strategies and ensuring cross-functional collaboration, you'll contribute significantly to accelerating life-saving research and enhancing the productivity of scientists across leading pharmaceutical companies.

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Common Interview Questions for Chief of Staff, GTM (Remote)
How do you prioritize tasks as a Chief of Staff, GTM?

To effectively prioritize tasks, I assess the urgency and importance of each obligation. I also consider strategic goals related to GTM functions and align my priorities with the company's objectives. This approach ensures that my efforts are focused on the most impactful initiatives, enabling smooth execution and results.

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Can you provide an example of a project you've successfully managed?

Certainly! In my previous role, I managed a cross-departmental project that aimed to streamline communication between marketing and sales teams. By setting clear timelines, facilitating discussions, and collaborating with key stakeholders, we increased alignment and improved our GTM processes significantly.

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What strategies do you use for effective communication across teams?

I prioritize clear, concise, and consistent messaging as a core communication strategy. Regular check-ins, transparent updates, and utilizing collaborative tools help ensure that everyone is aligned. I also encourage an open feedback culture, making it easy for teams to share their insights and concerns.

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How do you measure the success of GTM initiatives?

Success can be measured through a mix of quantitative and qualitative metrics. Key Performance Indicators (KPIs) related to revenue growth, customer engagement, and project completion rates provide valuable insights. Additionally, gathering team feedback helps gauge improvements in collaboration and communication.

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What are the challenges you foresee in the Chief of Staff, GTM role?

One challenge may be ensuring all teams remain aligned amidst rapid changes in the market. Additionally, managing competing priorities and maintaining clear communication across functions can be complex. However, by staying organized and agile, I can navigate these challenges effectively.

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How would you approach developing a presentation for the GTM team?

To develop an effective presentation, I would first clarify the key message and objectives. Then, I would gather relevant data and insights, ensuring the information resonates with the audience. Engaging visuals and storytelling techniques would be incorporated to maintain interest and reinforce the message.

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Describe your experience working in a startup environment.

I have extensive experience working in startup environments, which have enhanced my adaptability and agility. Fast-paced contexts often involve shifting priorities, necessitating quick decision-making and proactive problem-solving, skills I have honed throughout my career.

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How do you balance short-term goals with long-term strategic objectives?

Balancing short-term goals with long-term strategic objectives requires a structured approach. I prioritize urgent tasks while ensuring they align with the overall vision. Regular progress reviews help me realign efforts as needed while staying focused on broader objectives.

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What do you believe is the most important quality for a Chief of Staff?

I believe the most important quality for a Chief of Staff is effective communication. This role serves as a bridge between various teams; hence, being able to articulate ideas clearly and fostering collaboration is key to driving initiatives forward and achieving success.

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How do you ensure that projects stay on track?

To keep projects on track, I establish clear timelines, set milestones, and track progress regularly. I also encourage open dialogue among team members to identify challenges early on, allowing us to address issues proactively and stay aligned with project objectives.

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At BenchSci, our mission is to exponentially increase the speed and quality of life-saving research. We do so by empowering scientists with the world’s most advanced biomedical artificial intelligence so they can run more successful experiments.

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Full-time, remote
DATE POSTED
March 13, 2025

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