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Senior People Insights Consultant - San Francisco

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit—we really should start talking. 

At BetterUp, you’ll have the opportunity to work side by side with talented, motivated, and intellectually stimulating colleagues who thrive on helping organizations solve their most pressing behavioral business challenges. We work in a highly collaborative environment, where you are encouraged to creatively use all the resources available to you to solve problems and share these inventive solutions across the team. In particular, you will be expected to seamlessly collaborate with colleagues across BetterUp to advance prospects and existing clients to purchasing decisions. 

What you'll do:

  • Deep Discovery: Apply your business acumen to account planning and discovery to support the sales process. Ultimately utilizing your expertise to help identify and clearly define with prospects and partners the most urgent problem in their organization that BetterUp can help solve.

  • Solution Design: On the foundation of your deep business and human capital knowledge and expertise, you will develop a deep knowledge of our solution to present to prospective customers how BetterUp can help organizations achieve their business objectives, reach breakthrough performance, and create an environment where all employees can thrive. 

  • Presentation & Thought Leadership: Leverage your deep behavioral science knowledge to connect and share the science of BetterUp to the desired outcomes of the organization to drive efficacy and alignment. This could take the form of presentations, conversation and Q&A, workshops, webinars, and speaking engagements at industry events.

  • Insights & Value: Partner with the customer success team to bring to life the impact that BetterUp is having on organizations. By analyzing and connecting qualitative and quantitative data for powerful stories of insight and impact, you will lead insight-driven conversations and inform overall strategy to continually add value to our partners. Your contributions will support retention and growth of key BetterUp partners.   

  • Cross-Functional Collaboration: Shape the product and direction of BetterUp as well as deliver for customers by effectively collaborating with key partners including R&D, Product, Labs, Sales Leadership, Customer Success & Implementation, and Coach Operations. 

  • C-Level Consulting: Perform unrivaled professional discovery, presentation, communication, and influencing skills to C-Level Executives, interfacing with and selling to the office of the CHRO and CFO specifically.

  • Prioritization & Project Management:  Manage multiple customer deliverables and stakeholders concurrently, prioritizing the most important and impactful work, delivering with top quality.

If you have some or all of the following, please apply: 

  • M.A. with a minimum of 7 years of consulting and/or business experience, ideally within an HR department or equivalent or minimum or 5 years experience with a PhD in behavioral science or a related field (e.g., business, organizational leadership). 

  • Domain expertise in behavioral science AND HR (especially Talent Development or Talent Management, L&D, & OD). 

  • Facilitation and presentation skills, experience presenting to large audiences and executives both virtually and in person.

  • Experience with engaging stakeholders at the executive level.  A Challenger mindset to influence executives to think differently about people development is a plus.

  • Experience researching and understanding businesses including business strategy, identifying business challenges, and applying business acumen.  

  • Strengths in verbal and written communication, building and delivering presentations, and storytelling  

  • Expertise and comfort working with quantitative and qualitative data (basic statistics, examining patterns, developing recommendations based on data).

  • Agility and comfort with ambiguity to adapt and adjust to the market, the state of the organization and quickly shifting priorities.

  • Highly collaborative to foster cross-team learning and drive team results.

  • Willingness to travel regularly, up to 40% time

Benefits:

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental and vision insurance

  • Flexible paid time off

  • Per year: 

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Work days (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks 

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $142,500 – $242,000.

If you live in New York, the base salary range for this role is: 
$161,300 – $242,000: New York City
$151,850 – $227,750: Nassau, Newburgh
$142,500 – $213,800: Albany, Buffalo, Rochester, Syracuse

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to support@betterup.co

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What You Should Know About Senior People Insights Consultant - San Francisco, BetterUp

Are you ready to make a real impact in the human transformation space? At BetterUp, we are on the hunt for a Senior People Insights Consultant who is passionate about changing the employer/employee dynamic and elevating organizational performance. In this pivotal role, you'll be at the intersection of behavioral science and business strategy, helping organizations identify their most pressing challenges through deep discovery. Your expertise will allow you to design tailored solutions that resonate with prospective customers, showing them how BetterUp's offerings can help them achieve their goals. Your strong presentation skills will come into play as you communicate the science behind BetterUp, leading insightful workshops and discussions that bring our methodologies to life. You'll also have the chance to work closely with our customer success team, presenting powerful stories of impact backed by solid data. Collaborative by nature, you will partner with various teams—R&D, Product, Sales, and more—to drive strategic initiatives and ensure our clients’ needs are front and center. This isn’t just a job; it’s an opportunity to engage with C-Level executives, shape the future of talent development, and foster a culture where employees thrive. If you’re driven, innovative, and ready to embrace the challenge of delivering impactful solutions, BetterUp offers a dynamic, supportive environment that truly values your contributions and creativity. Join us to redefine the workplace experience for the better, and let’s embark on this incredible journey together!

Frequently Asked Questions (FAQs) for Senior People Insights Consultant - San Francisco Role at BetterUp
What are the responsibilities of a Senior People Insights Consultant at BetterUp?

As a Senior People Insights Consultant at BetterUp, you'll be immersed in a variety of responsibilities including deep discovery to uncover urgent organizational challenges, designing customized solutions, presenting findings to stakeholders, and partnering with different teams to ensure client success. You'll play a critical role in shaping BetterUp's approach to human capital challenges, making your impact felt across multiple facets of the organization.

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What qualifications are required for a Senior People Insights Consultant at BetterUp?

To qualify for the Senior People Insights Consultant role at BetterUp, candidates should possess an M.A. with at least 7 years of experience in consulting or a related business field, or have a PhD with a minimum of 5 years of experience. Domain expertise in behavioral science and HR, particularly in talent management and development, is essential. Strong communication and presentation skills, as well as proficiency in both quantitative and qualitative data analysis, are also highly valued.

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How does BetterUp support career growth for Senior People Insights Consultants?

BetterUp is committed to the professional development of its team members. As a Senior People Insights Consultant, you'll receive a personal BetterUp Coach, a tailored development plan, and access to numerous learning opportunities. With a strong focus on internal growth and external impact, you will be equipped to advance your career while contributing to transformative work.

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What is the work culture like at BetterUp for a Senior People Insights Consultant?

The work culture at BetterUp is dynamic, innovative, and deeply collaborative. As a Senior People Insights Consultant, you will be part of a team that thrives on creativity and shared success. You'll partner with talented colleagues across multiple departments, creating a supportive environment that encourages professional growth and celebrates achievements in human transformation.

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What kind of clients will I work with as a Senior People Insights Consultant at BetterUp?

In the role of Senior People Insights Consultant at BetterUp, you'll engage with a diverse range of clients, typically involving C-Level executives, HR leaders, and organizational decision-makers. Your role will involve helping them address critical workforce challenges, enabling you to drive impactful results that enhance organizational performance.

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Common Interview Questions for Senior People Insights Consultant - San Francisco
How do you approach deep discovery in your consulting work?

In my consulting work, I start with active listening to understand the client’s context and challenges. I ask probing questions to get to the root of their issues, ensuring I grasp not just what they say, but what they mean. This involves utilizing my business acumen to analyze and link their needs to potential solutions.

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What is your experience with behavioral science in an organizational context?

I've extensively incorporated behavioral science into my approach by understanding how employees think and behave under different circumstances. This allows me to design interventions that are grounded in solid research and tailored to specific organizational needs, ensuring maximum engagement and effectiveness.

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Can you provide an example of a successful presentation you've delivered?

Certainly! I once presented a comprehensive talent development strategy to the executive team of a mid-sized company. I integrated behavioral insights that highlighted the impact of employee engagement on business outcomes. The presentation was well-received, leading to the adoption of my recommendations and ultimately measurable improvements in team performance.

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What strategies do you use to analyze data and present insights?

I leverage both qualitative and quantitative data, often using visual aids to make complex data more digestible. I focus on storytelling—connecting the dots between the data and real-world implications for the organization, which helps stakeholders grasp the significance and urgency of my insights.

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How do you prioritize multiple projects and stakeholder demands?

Prioritization is key. I begin by evaluating the impact and urgency of each project, aligning them with strategic organizational goals. I maintain open communication with stakeholders to manage expectations and ensure that the most critical tasks are handled first, while also being flexible to adapt to any changes in priorities.

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What’s your experience with C-Level executives?

I have a robust track record of engaging with C-Level executives, focusing on building rapport and understanding their unique challenges. I leverage my insights in behavioral science and business strategy to present tailored solutions that resonate with their organizational goals and promote lasting change.

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Describe a time you faced ambiguity in a project. How did you handle it?

During a project launch, I encountered conflicting data from various departments. Rather than becoming overwhelmed, I facilitated discussions to clarify the facts and aligned everyone around a common goal. This collaborative approach allowed us to navigate uncertainty and develop a unified strategy moving forward.

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How do you measure the success of your consulting interventions?

Success is measured through defined KPIs that align with the specific objectives of the intervention. I often use pre- and post-assessments to evaluate changes in employee engagement and performance metrics, alongside qualitative feedback from stakeholders to gauge broader impact.

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What do you think makes BetterUp's approach unique in the industry?

BetterUp’s holistic view of human capital, grounded in behavioral science and personalized coaching, sets it apart. The integration of these elements enables us to create sustainable change and foster environments where individuals and organizations can thrive together.

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Why do you want to work as a Senior People Insights Consultant at BetterUp?

I'm motivated by BetterUp's commitment to human transformation and the opportunity to make a tangible impact on workplace culture. The chance to collaborate with like-minded professionals in a mission-driven environment excites me, as I believe my skills can greatly contribute to this vision.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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DATE POSTED
December 14, 2024

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