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Strategic Account Manager - job 1 of 2

Job Description

The Strategic Account Manager is responsible for leading the development and delivery of strategic initiatives related to business growth of key strategic accounts across all Cornerstone Building Brands’ Surface Solutions product categories. This role will own the relationship for key customers in one and two step distribution, retail, builder, and contractor channels throughout the business. This individual will act not only as a high-level sales partner for these customers but also as a strategic adviser to deepen channel relationships and foster mutual value creation. This role will be working with one main builder account. 

This is a remote US based position.

DUTIES AND RESPONSIBILITIES

  • Grows existing strategic customers through developing business plans, creating corporate agreements, negotiating prices, and establishing product purchasing menus
  • Identifies and collaborates with key decision makers and influencers to drive value at the executive and regional levels
  • ​Hosts/joins in-person and virtual quarterly and annual business meetings with customers to define growth strategy and to identify areas of opportunity with Cornerstone Building Brands
  • Accountable to deliver on strategic objectives and projects, as well as drive pull strategies within the sales channel while delivering on KPIs and metrics that ensure the delivery of profitable sales
  • Coordinates with the fields sales team to ensure district and branch level partners are successful in meeting account goals
  • Communicates customer feedback to the team to aid the development of sales strategies and initiatives to support channel growth
  • Continually evolve knowledge of industry and market trends to anticipate customer needs and navigate the competitive landscape to capitalize on opportunities to increase market share
  • Demonstrate our core values and success behaviors in their approach to work and leadership, leading by example with integrity, teamwork, innovation, and safety

Qualifications

  • Bachelor’s degree​
  • 5 years of experience in working with key business accounts​
  • Ability to travel as required​
  • Solid sales and negotiation acumen
  • Experience in the building materials industry preferred​
  • Executive/corporate-level sales expertise
  • Ability to successfully navigate large, complex organizations to drive CBB objectives
  • Knowledge of macro market trends and corresponding customer impact
  • Expert in CBB value proposition and communication
  • Expert account planning and relationship development both virtually and in-person
  • Expert competitor value proposition knowledge for competitive displacement
  • Ability to travel 50%

Additional Information

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. You can also join one of our Employee Resource Groups which help support our commitment to providing a diverse and inclusive work environment.

*Full-time is defined as regularly working 30+ hours per week.**Union programs may vary depending on the collective bargaining agreement.

All your information will be kept confidential according to EEO guidelines.

The total target compensation for this role (base + sales incentives) is $170,000 - $180,000. All full-time positions come with comprehensive benefits starting on day 1, including medical, dental, vision coverage, 401k, and PTO. Your recruiter will provide more details on the specific salary range for your preferred location during the hiring process. Full-time is defined as regularly working 30+ hours per week.

Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Must be at least 18 years of age to apply.

Notice of Recruitment Fraud
We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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Average salary estimate

$175000 / YEARLY (est.)
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$180000K

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What You Should Know About Strategic Account Manager, Cornerstone Building Brands

Are you a dynamic and driven professional ready to make a significant impact? Cornerstone Building Brands is thrilled to announce an opening for a Strategic Account Manager based in Cary, NC! In this captivating role, you'll be at the forefront of developing and delivering strategic initiatives that aim for the expansion and growth of key strategic accounts across our diverse Surface Solutions product categories. You will build and own essential relationships with pivotal customers, including those in one and two-step distribution channels. Not only will you act as a high-level sales partner, you'll also step into the role of a strategic advisor, fostering strong connections and achieving mutual value creation. This opportunity entails working closely with a prominent builder account straight from the comfort of your home as it's a remote position. Your primary responsibilities will include growing existing strategic customer portfolios through effective business plans and negotiations, engaging decision-makers, facilitating in-depth meetings to identify growth strategies, and ensuring the delivery of profitable sales while achieving KPIs. You’ll need to be well-versed in market trends to anticipate customer needs and actively seek out opportunities that boost our market presence. If you have a bachelor's degree, at least five years of experience with key business accounts, and an entrepreneurial mindset, we’d love to hear from you。

Frequently Asked Questions (FAQs) for Strategic Account Manager Role at Cornerstone Building Brands
What are the primary responsibilities of a Strategic Account Manager at Cornerstone Building Brands?

The Strategic Account Manager at Cornerstone Building Brands plays a vital role in driving business growth for key accounts. Key responsibilities include developing business plans, growing existing accounts, identifying collaboration opportunities with decision-makers, conducting business meetings, and achieving strategic objectives. You'll also support the field sales team in meeting account goals, which requires deep industry knowledge to understand market trends.

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What qualifications are required to become a Strategic Account Manager at Cornerstone Building Brands?

To qualify for the Strategic Account Manager position at Cornerstone Building Brands, candidates must possess a bachelor’s degree and at least five years of experience managing key business accounts. Solid sales, negotiation acumen, and experience in the building materials industry are preferred. The role also requires the ability to navigate complex organizations successfully and identify market opportunities.

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How does Cornerstone Building Brands support its Strategic Account Managers?

Cornerstone Building Brands provides robust support for its Strategic Account Managers. This includes engaging resources for professional development, comprehensive benefits like medical and dental coverage, as well as opportunity for participation in Employee Resource Groups focused on diversity and inclusion. The company emphasizes teamwork and innovation, equipping its managers to navigate their roles successfully.

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What type of travel is expected for the Strategic Account Manager role at Cornerstone Building Brands?

The Strategic Account Manager at Cornerstone Building Brands is expected to travel up to 50% of the time. This travel often includes visits to client sites, attending business meetings, and engaging with key decision-makers to solidify relationships and drive strategic growth initiatives.

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What is the compensation package for a Strategic Account Manager at Cornerstone Building Brands?

The total target compensation for the Strategic Account Manager role at Cornerstone Building Brands ranges between $170,000 to $180,000, inclusive of base salary and sales incentives. Full-time employees are also entitled to medical, dental, vision coverage, as well as PTO and 401k benefits.

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Common Interview Questions for Strategic Account Manager
Can you explain your experience with strategic account management?

When discussing your experience, highlight specific accounts you managed, your formal strategies, key achievements, and the impact you had on business growth. Be sure to showcase your ability to develop strong relationships and leverage them for mutual success.

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How do you identify and leverage key decision-makers within large organizations?

Discuss your approach to researching and mapping out organizational structures, as well as how you build rapport with decision-makers. Share personal experiences where identifying and building relationships with key areas led to successful negotiations or deals.

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Describe a time when you increased sales for a strategic account.

Provide a detailed example that emphasizes your role in developing a tailored strategy that led to increased sales. Include measurable results and the steps you took to strengthen customer relationships and address their needs.

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What strategies do you use to keep up with market trends?

Highlight tools like industry publications, networking with peers, and customer feedback as effective ways to stay informed. Share how you applied this knowledge in your previous roles to anticipate customer needs and capitalize on opportunities.

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How do you handle conflicts with key accounts?

Discuss your approach to conflict resolution, emphasizing your commitment to maintaining long-term relationships. Share an example where you successfully resolved a conflict by listening to the customer’s concerns and finding a mutually agreeable solution.

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How would you define your communication style when working with clients?

Explain how you adapt your communication style based on the client's needs and preferences. Provide examples of successful interactions, whether they were face-to-face meetings or virtual communications, that fostered strong relationships.

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What metrics do you focus on for assessing account performance?

Identify key performance indicators (KPIs) relevant to the role, such as sales growth, customer satisfaction scores, and engagement rates. Be ready to discuss how you have utilized these metrics to drive performance improvements in the past.

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Can you provide an example of how you have successfully built a business plan for an account?

Outline a specific instance where you developed a business plan for a strategic account. Discuss the factors you considered, the goals you set, and how you executed the plan to achieve desired results.

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Why do you want to work for Cornerstone Building Brands as a Strategic Account Manager?

Focus on the company’s commitment to growth and innovation in the building materials sector. Share your passion for contributing to the team's goals and how your experience aligns with the company's mission and values.

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What is your approach to setting and achieving KPIs for your accounts?

Discuss your systematic approach to setting KPIs based on account potential and organizational objectives. Talk about how you track progress, make necessary adjustments, and report outcomes to ensure alignment with strategic goals.

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At Cornerstone Building Brands, our people are what make the difference. Through the core values, consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers’ needs and what matters...

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Full-time, remote
DATE POSTED
December 22, 2024

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