Job details

Sr. Sales Operations Manager

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their educations and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in:

Instructure is looking for a high-performing Senior Sales Operations Manager to join our team. This role is focused on being in lockstep with the Sales leadership team in executing all aspects of their strategy. You will be responsible for providing guiding insights and analytics throughout the funnel as well as ensuring that the business initiatives are operationally executed.

To be successful in this role, you must have a strong understanding of both the objectives and optimization of the Sales & Marketing funnel. You must possess the skills that allow you to take a leadership role for the business and drive solid execution of all revenue initiatives.

Responsibilities:

Partner with sales leaders to design go-to-market strategy, allocate resources, assign performance targets and more
Develop an effective plan to achieve Sales targets at all levels of sales leadership. Track key metrics such as pipeline, ACV, contract and product based analytic, top account and product performance
Uncover additional potential to sell and increase added ACV opportunities : White space analysis, Propensity to buy, Sales coverage by region Segment, territory strategy, etc.
Create executive presentations for Instructure C-level audience, including board and QBR meetingsManage and coordinate weekly sales forecastLead ICP strategies and propensity to buy analysisPerform ad hoc analysis across multiple data sets, including Salesforce, Marketing, product databases, & more.
Benchmark and measure marketing and sales activity performance across the entire customer experience identifying areas for improvement. Continuously monitor revenue metrics and have a good understanding of KPIs and how they can be impacted.
Partner with Sales, Marketing & Customer Success leadership and their teams to optimize territory segmentation and coverage.
Assists the business in understanding how marketing and sales spend and outcomes accurately drive impact and return on investment via accurate reporting & forecasting.
Provide business representation for risk, compliance, legal and work closely with the sales team, marketing team and other departments to ensure projects are completed on time and on budget.

Requirements:

3+ years of work experience with SaaS sales strategy & operations backgroundStrategic, quantitative and operational mindset Expert presentation skills with ability to build compelling presentations. Advanced excel skills
Strong executive presence, exceptional problem solving skills, demonstrated ability to structure complex problems, develop solutions, and craft high quality executive presentations
Creativity in developing actionable recommendations for presentation to senior management
Be able to work independently and as part of a team in a fast pace, rapid change environment
Ability to succeed in a collaborative, startup fast paced environmentBachelor’s Degree required, Master’s degree preferred
Ability to understand data to extrapolate patterns to enhance revenue insights
Ability to manage through and resolve challenging situations in a matrix organization
Excellent written, verbal communication and interpersonal skills; credibility with peers and executive-level interactions
History of working in a complex environment with multiple sources of customer data to integrate systems and empower sales, marketing and customer success with useful information
Supported execution of projects and programs by creating visibility (project plans), progress (trackers/status-updates), and recommendations on best path forward
Knowledge of Marketing Attribution methodology
Experience with Marketo & Salesforce Saas experience

Get in on all the awesome at Instructure:

401k with company match
HSA program, vision, voluntary life, and AD&D
Tuition reimbursement
Lifestyle Spending Account
Paid time off, 11 paid holidays, and flexible work schedules
Motivosity - employee recognition program

$115,000 - $125,000 a year

We’ve always believed in hiring the most awesome people and treating them right. We know that the more diverse we are, the more diverse our ideas will be and when we openly welcome those ideas, our environment is better and our business is stronger.

At Instructure we participate in E-Verify and yes, in case you didn't catch it from the above, we are an Equal Opportunity Employer.

All Instructure employees are required to successfully pass a background check upon being hired.

Instructure Glassdoor Company Review

3.3

Instructure DE&I Review

3.5

CEO of Instructure

Steve Daly

Approve of CEO

Average salary estimate

$120000 / YEARLY (est.)

min

max

$115000K

$125000K

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What You Should Know About Sr. Sales Operations Manager, Instructure

At Instructure, we're on a mission to empower individuals in their personal and professional journeys, and we're searching for a dynamic Senior Sales Operations Manager to join our friendly team. If you're passionate about sales strategies and thrive in a collaborative environment, this might just be the perfect role for you! As our Senior Sales Operations Manager, you'll work closely with the Sales leadership team to align our operational goals with our ambitious sales initiatives. Your key responsibilities will include developing effective strategies to meet sales targets, analyzing key metrics, and uncovering growth opportunities through innovative analysis. You'll also create engaging executive presentations for our C-level audience and manage weekly sales forecasts, all while helping to optimize the customer experience across the board. We're looking for someone with at least 3 years of experience in SaaS sales strategy and operations, and who possesses strong analytical skills. Your ability to turn complex data into actionable insights will be crucial in guiding our teams toward success. If you're an independent thinker with exceptional communication skills and a knack for problem-solving, then we're excited to see what you can bring to the table at Instructure. Join us in creating impactful educational solutions, all while enjoying benefits like competitive pay, flexible work schedules, and a culture that values diversity and recognition. Your journey starts here!

Frequently Asked Questions (FAQs) for Sr. Sales Operations Manager Role at Instructure

What are the responsibilities of a Sr. Sales Operations Manager at Instructure?

As a Senior Sales Operations Manager at Instructure, your primary responsibilities will revolve around partnering with the Sales leadership team to develop and execute effective sales strategies. This includes analyzing key metrics, tracking sales performance, generating executive presentations, managing sales forecasts, and optimizing territory segmentation. You'll also be instrumental in uncovering new sales opportunities and ensuring seamless communication between Sales, Marketing, and Customer Success teams.