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Neurology Account Manager - New York City

Job Description

About this Role

The Neurology Account Manager will drive patient identification and market development for Friedreich's ataxia (FA) by creating territory, account, and customer strategies to achieve area sales and profit targets for their territory. 

The ideal candidate will effectively identify, develop, and maintain relationships with physicians and treatment offices to properly educate on FA and help remove barriers to facilitate healthcare provider decisions. Furthermore, they will effectively develop collaborative relationships and communicate information across many different internal/external stakeholders to create alignment on decisions and help drive appropriate sales.

The territory includes all 5 Burroughs in NYC and Long Island.  

What You’ll Do

•   Drive patient identification and market development for FA by building and executing against a territory strategy and HCP specific plans. Continuously assesses sales opportunities within markets and accounts to maintain and grow their business. Able to effectively prioritize time, activities, and resources to optimize patient identification.  Can educate and promote Biogen services.
•    Builds and maintains relationships with physicians by maximizing their time through pre-call planning, leveraging insights to tailor a call plan, and conducts post call analysis to continually refine and enhance their approach.
•    Proactively builds effective working relationships with internal/external stakeholders; can drive agreement/decisions from multiple stakeholders; can read people’s emotions and flex communication style. Can adjust their approach based on different stakeholder needs, concerns, or audience member to drive alignment and meet their work goals.
•    Collaborate with stakeholders across commercial, compliance, and patient care centers to ensure access at site of care and that logistics are in place to administer.
•    Collaborate with key offices and physicians to build individual plans on how to approach their customers, achieve sales goals, and maintain relationships in order to maximize sales results.
•    Collaborate with key offices and physicians to drive patient identification through market development and physician education; post launch be able to develop a territory strategy to retain customers.
•    Executes programs, in-services, and lunch-and-learns for their territory.
•    Determines suitable travel schedule and call plan on a daily/weekly basis to ensure adequate coverage for all key customers.

Who You Are

You are a highly motivated, engaging and team-oriented individual with a passion for problem solving and supporting clinicians and patients. You have the ability to organize impactful business meetings with the intent to develop and execute our strategy. 

Qualifications

•   5+ years of progressive business experience in the healthcare or biotech industry, inclusive of 3 years of field-based experience in account management, sales, and/or field reimbursement. Rare disease experience is preferred
•    A successful track record in clinical education or in pharmaceutical sales/management of products required.  Experience in HUB services or Specialty Pharmacy fulfillment is a positive.
•    Experienced pharmaceutical professional with a comprehensive understanding of field / patient reimbursement, charitable funding, non-profit organizations
•    Must be comfortable spending 60% of time traveling; some overnight travel required
•    Driving is an essential duty of this job; candidates must have a valid driver’s license to be considered

• Candidate must reside in territory 

Education:
Bachelor's Degree/ Advanced Degree preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

The base compensation range for this role is $148,800 – $215,800. Base salary is determined by a combination of factors including, but not limited to, job related years of relevant experience, internal equity, and location of the job. Additionally, this role is eligible for participation in Biogen’s LTI grants and other incentive programs. Biogen offers a full range of benefits that include medical, dental, life, long and short-term disability insurances, vacation, end-of-year shutdown, and 401K participation and matching contributions.

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

 

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Average salary estimate

$182300 / YEARLY (est.)
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$148800K
$215800K

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What You Should Know About Neurology Account Manager - New York City, Biogen

Are you ready to take your career to the next level? Join Biogen as a Neurology Account Manager in New York City! In this exciting role, you will be at the forefront of patient care, specifically focusing on Friedreich's ataxia (FA). Your mission? To develop strategies that will identify patients and propel market growth. Your robust experience in account management and sales within the healthcare or biotech industry will help you effectively build and maintain relationships with physicians and treatment offices. You'll educate them about FA and work diligently to help remove barriers in their decision-making processes. The role covers all five boroughs of NYC and Long Island, so you'll be spending a considerable amount of time in the field, meeting key stakeholders and driving collaboration across various internal and external networks. Your proactive approach to fostering relationships will enhance your ability to perform market development and physician education. Not only will you execute strategic calls, but you will also lead in-services and collaborate with teams to ensure patient access to essential medications. Biogen values your contributions to the organization, offering competitive compensation and a wide range of benefits that support your well-being. If you’re a motivated individual with a passion for problem-solving and a desire to make a real impact in patients’ lives, Biogen is the place for you. Come be a part of our mission to change lives through innovative therapies!

Frequently Asked Questions (FAQs) for Neurology Account Manager - New York City Role at Biogen
What are the main responsibilities of a Neurology Account Manager at Biogen?

As a Neurology Account Manager at Biogen, your primary responsibilities include driving patient identification and market development for Friedreich's ataxia. You'll create territory strategies, build relationships with healthcare providers, and execute tailored engagement plans. Collaboration with various stakeholders is essential to ensure patient access to treatments and to facilitate healthcare provider decisions.

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What qualifications are needed to apply for the Neurology Account Manager position at Biogen?

To qualify for the Neurology Account Manager role at Biogen, candidates should have a minimum of 5 years of progressive business experience in healthcare or biotech, with at least 3 years in account management or field sales. A successful track record in clinical education or pharmaceutical sales is required, along with a comprehensive understanding of patient reimbursement processes.

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What is the travel requirement for the Neurology Account Manager at Biogen?

The Neurology Account Manager role at Biogen requires candidates to be comfortable with traveling up to 60% of their time, which includes some overnight trips. This travel is essential to develop and maintain relationships across the five boroughs of New York City and Long Island.

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What benefits does Biogen offer for the Neurology Account Manager role?

Biogen offers a competitive salary range for the Neurology Account Manager position, along with a full suite of benefits including medical, dental, and life insurance, as well as long and short-term disability coverage. Employees also enjoy vacation time, an end-of-year shutdown, and contributions to 401K plans.

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How does Biogen support diversity and inclusion within the Neurology Account Manager team?

Biogen is committed to building a culture of inclusion and belonging, reflected in their diverse teams. They believe that a variety of backgrounds and perspectives contribute significantly to innovation and problem-solving. Employees in the Neurology Account Manager role will be part of an environment that recognizes and empowers individuals, making a positive impact on the communities they serve.

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Common Interview Questions for Neurology Account Manager - New York City
How do you prioritize your time when managing multiple accounts as a Neurology Account Manager?

In managing multiple accounts as a Neurology Account Manager, it's essential to develop a strategic plan that outlines key priorities. This includes identifying high-potential accounts and creating tailored plans for engagement. Also, I use data analytics to assess account performance, allowing me to adapt my strategies quickly based on real-time insights.

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Can you describe a time when you had to educate a healthcare provider on a new therapy or treatment?

Certainly! In a previous role, I encountered resistance from a healthcare provider regarding a new FA treatment. By conducting thorough pre-call preparations and leveraging data, I was able to effectively educate them on the benefits of the therapy, which ultimately led to an agreement to prescribe it. This experience emphasized the importance of building trust and flexibility in communication.

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What steps would you take to build relationships with healthcare providers?

Building relationships with healthcare providers begins with understanding their needs and concerns. I would prioritize face-to-face meetings, actively listen to their feedback, and tailor my approach accordingly. Additionally, I would ensure consistent follow-ups and provide value through relevant information and support, establishing myself as a trusted partner in their practice.

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How do you handle objections from healthcare providers during your presentations?

Handling objections involves remaining calm and open-minded. I view objections as an opportunity to engage in further dialogue. By acknowledging their concerns, I provide data-driven responses and share success stories. It’s crucial to empathize with their position while guiding them toward making informed decisions based on evidence.

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What strategies do you employ to effectively communicate with different stakeholders?

To effectively communicate with diverse stakeholders, I tailor my approach based on each individual's needs and communication style. I prioritize active listening and adapt my messaging to resonate with their specific concerns or interests. This might mean simplifying complex concepts for a patient care team or providing detailed evidence for a clinical decision-maker.

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Describe how you would develop a territory strategy for the Neurology Account Manager position.

Developing a territory strategy begins with comprehensive market analysis, identifying key accounts, and understanding patient demographics. I would then prioritize accounts based on sales potential and tailor strategies for engagement. Collaboration with internal teams will also be crucial for aligning resources to support physician interactions and enhance patient access.

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What is your experience with market development in the healthcare space?

My experience in market development involves analyzing market trends, understanding competitive landscapes, and identifying gaps in patient access. I’ve successfully launched promotional campaigns that effectively educated providers about new therapies, leading to significant increases in market share and patient enrollment.

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How would you analyze sales opportunities within your territory?

I would analyze sales opportunities by leveraging CRM analytics to track account performance and patient engagement metrics. Regular reviews of sales data and market insights would inform my strategies for targeting new opportunities or optimizing existing relationships, ensuring a proactive approach to market development.

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How do you stay updated on industry trends and developments related to neurology?

Staying updated on industry trends involves reading scientific publications, attending conferences, and engaging in professional networks. Furthermore, I consistently seek out educational opportunities that enhance my understanding of neurological disorders and the latest treatment advances, ensuring I am well-equipped to provide valuable insights to healthcare providers.

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Why do you want to work as a Neurology Account Manager at Biogen?

I am drawn to work at Biogen because of your commitment to innovation and patient-centric care. I admire Biogen's dedication to improving the lives of those affected by rare diseases, and I want to contribute to this mission. The collaborative culture and focus on diversity align perfectly with my values, making this the ideal environment for my professional growth and impact.

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DATE POSTED
December 7, 2024

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