Co-Op - Customer Service Admin (Spring 2025)
Position Summary & Responsibilities:
- Performs all work in compliance with company quality procedures and standards.
- Performs customer calls to support Regulatory Compliance, Order Management, and Revenue.
- Monitors and completes tasks assigned utilizing Salesforce and SAP.
- Executes assigned projects, with guidance from technical experts (depending on level of experience), using business standards, practices, procedures, and project requirements.
- Performs administrative tasks including invoicing, managing returns, customer calls, generation of reports, develop documentation and special projects to support department objectives.
- Other duties as assigned.
Education, Skills, & Experience:
- High School Diploma/GED is required and must be actively enrolled in an academic program/institution pursuing a degree.
- Customer-facing experience from working in a customer service environment highly preferred.
- Data entry and/or inventory experience is preferred.
- Experience using Excel, Databases, Salesforce, SAP, Oracle, or SQL is a plus
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Are you ready to kickstart your career in customer service? Join us as a Co-Op - Customer Service Admin at our vibrant Raleigh-Durham location for Spring 2025! In this role, you'll dive into the heart of customer service activities, gaining invaluable insights that will shape your professional journey. You'll be working 40 hours a week, where you'll support our amazing Customer Service Organization and contribute to enhancing the customer experience. Your days will be filled with exciting responsibilities, such as making customer calls that assist with Regulatory Compliance and Order Management, along with monitoring tasks in Salesforce and SAP. Whether it's managing returns or drafting crucial reports, each day is a new adventure. You'll have the chance to collaborate with tech experts and learn the business standards and practices that govern our industry. This Co-Op position runs from January/February to August 2025 and requires you to be onsite at least three times a week to fully absorb the unique atmosphere of our office. We’re looking for individuals who have a passion for customer service, and while relocation assistance isn’t offered, the experience you'll gain will be priceless. So bring your customer-facing experience and be ready to engage in exciting projects that will benefit both you and our team. At [Company Name], we can’t wait to see you grow and shine in this role!
By
bioMérieux
bioMérieux provides diagnostic solutions (systems, reagents, software, services) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are mainly used for diagnosing infectious d...
140 jobs
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