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Senior Human Resource Manager

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

This role focuses to perform the HR services-related tasks (eg. HR administrative, recruitment, learning/training development, HR service desk etc.) in timely manner. Candidate should be able to think out of the box and challenge the existing process to ensure continuous improvement.

• Establish a strong rapport with hiring managers to understand their strategic staffing needs and fill vacancies in a timely manner.
• Work with hiring managers to develop job descriptions and requirements, post advertisements in a variety of job platforms
• Review online applications, evaluate qualifications of both internal and external candidates, conduct interviews to analyse candidate experience and fit, coordinate pre-employment tests as needed, verifying references.
• Manage candidate interview results and selection decision with hiring manager. Provide candidates feedback on interview results as appropriate.
• Complete reference check and background checks on selected candidates, as requested.
• Liaise between new hires and human resources, ensuring submission of all documentation required.
• Be proactive, think strategically, and network early in search of stellar candidates for all positions.
• Recommend system improvements to current recruitment processes to ensure streamlined, cost effective, high quality services are provided to hiring managers.
• Track applicant flow, maintain pipeline of qualified candidates for future consideration, help collect and analyse recruitment data.
• Build and maintain database of qualified professionals to rapidly respond to talent management needs.
• Represent Bjak with professionalism, enthusiasm and energy to sell the organization to prospective candidates.
• Conduct informational interviews with potential candidates. Solicit and prioritize internal referrals.
• Proactive use of social media, Facebook, Linkedin etc.

• Bachelor's degree or relevant experience HR Certification, ideally Bachelor’s Degree in Human Resources/Business/Social Sciences/Psychology field
• Bi-lingual proficiency in Bahasa Malaysia and English
• Quality driven – in communications and all system transactions
• 5+ years' experience in Human Resources
• Strong recruiting and demonstrated ability to improve talent acquisition strategies
• Demonstrated expertise training managers and employees
• Strong organizational, critical thinking and communications skills
• Attention to detail and good judgement

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Marketing Manager – Malaysia, you will play a key role in driving the success of our Malaysian operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

  • The chance to make an immediate impact on Bjak’s success in Malaysia.
  • A creative and flexible work environment that encourages innovation.
  • Competitive compensation, benefits, and opportunities for professional growth.
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Senior Human Resource Manager, Bjak

Join Bjak as a Senior Human Resource Manager and become a key player in transforming how financial services are experienced in ASEAN! At Bjak, a leading insurance portal in Southeast Asia, you’ll not only be part of an exciting company committed to providing affordable and sustainable financial options but also have the chance to shape our HR strategies. Your primary focus will be to handle the full spectrum of HR services, from recruitment to employee development, ensuring a smooth and engaging process for every candidate. You'll establish strong relationships with hiring managers to understand staffing needs, develop job descriptions, and attract stellar candidates. This is more than merely filling positions; it's about finding the right fits for a dynamic and innovative company. Your expertise will shine as you conduct interviews, coordinate candidate assessments, and manage pre-employment checks, all while ensuring a top-notch experience for both candidates and hiring managers. Creativity is key—using your strong organizational and strategic thinking skills, you’ll recommend improvements to recruitment processes, maintaining a robust pipeline of talent for future needs. With a commitment to professionalism and enthusiasm, you’ll represent Bjak in the best light as you engage with potential team members. If you have a robust background in HR, proficiency in both Bahasa Malaysia and English, and a passion for building exceptional teams, Bjak provides an environment where your ideas can flourish and your impact can be instantly felt. Come contribute to a mission that genuinely makes a difference while developing your career in a supportive, innovative culture.

Frequently Asked Questions (FAQs) for Senior Human Resource Manager Role at Bjak
What are the primary responsibilities of a Senior Human Resource Manager at Bjak?

The Senior Human Resource Manager at Bjak is responsible for a wide range of HR services including recruitment processes, training and development, and managing employee relations. The role involves working closely with hiring managers to align staffing needs with the company's strategic goals and ensuring a seamless hiring experience for prospective candidates.

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What qualifications are required to apply for the Senior Human Resource Manager position at Bjak?

Candidates applying for the Senior Human Resource Manager position at Bjak should ideally possess a Bachelor’s degree in Human Resources, Business, Social Sciences, or a related field. They should also have HR certification, bilingual proficiency in Bahasa Malaysia and English, and over 5 years of experience in the HR field, showcasing strong recruiting capabilities and a track record of improving talent acquisition strategies.

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How does Bjak facilitate professional growth for its Senior Human Resource Manager?

Bjak believes in nurturing its talents. As a Senior Human Resource Manager, you will have access to various professional development programs aimed at honing your skills and expanding your expertise. The innovative environment at Bjak encourages continuous improvement and offers competitive compensation and benefits, along with opportunities to advance your career.

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What skills are essential for a successful Senior Human Resource Manager at Bjak?

A successful Senior Human Resource Manager at Bjak should possess strong organizational skills, critical thinking abilities, and outstanding communication skills. Attention to detail, sound judgment, and a passion for engaging with people are also crucial for managing recruitment processes and fostering a welcoming workplace culture.

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What does the recruitment process look like for candidates applying to Bjak?

The recruitment process at Bjak starts with advertising job openings, followed by a thorough review of applications to evaluate candidates’ qualifications. Selected applicants will undergo interviews, assessments, and background checks. Throughout the process, timely feedback is provided, ensuring candidates have a positive experience.

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Common Interview Questions for Senior Human Resource Manager
How do you approach building relationships with hiring managers?

When building relationships with hiring managers, I emphasize open communication and collaboration. I prioritize understanding their staffing needs and create a tailored recruitment plan that aligns with their department's goals. Regular check-ins and updates help ensure mutual understanding and satisfaction.

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Can you describe your experience with data analysis in recruitment?

I have extensive experience analyzing recruitment data, including tracking applicant flow and identifying trends that optimize the talent acquisition process. I utilize this data to improve strategies and provide actionable insights to hiring managers on candidate selection and retention.

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What strategies do you implement for attracting top talent?

To attract top talent, I leverage a multi-channel approach, including social media outreach, employee referrals, and industry networking. Additionally, I make job postings appealing by clearly outlining benefits, career growth opportunities, and the unique culture at Bjak to entice potential candidates.

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How would you handle a conflict between a candidate and a hiring manager during the recruitment process?

In such a situation, I approach the conflict with empathy and seek to understand each party's perspective. I facilitate open discussions to address concerns and find common ground, ensuring a respectful dialogue while guiding both sides toward a satisfactory resolution.

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What do you believe is the most critical aspect of onboarding new hires?

The most critical aspect of onboarding new hires is ensuring they feel welcomed and integrated into the company culture. This includes providing comprehensive orientation, establishing mentorship programs, and facilitating early engagement with team members to build relationships and comfort in their new role.

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How do you ensure compliance with HR regulations?

To ensure compliance with HR regulations, I stay updated with local and national laws, perform regular audits of HR practices, and conduct training sessions for staff. I maintain meticulous records and ensure that all recruitment and onboarding processes adhere strictly to legal requirements.

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Can you share an experience where you improved a recruitment process?

In my previous role, I identified bottlenecks in the interview process which led to extended hiring timelines. By streamlining interview scheduling and incorporating standardized assessment tools, I reduced the time-to-hire by 30% while enhancing candidate experience.

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What role does feedback play in your HR process?

Feedback plays a crucial role in my HR process, as it helps identify areas for improvement and ensures that both candidates and hiring managers have a shared understanding of the recruitment process. I implement systems for gathering feedback regularly to drive continuous improvement.

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How do you balance multiple recruitment projects at once?

Balancing multiple recruitment projects requires meticulous organization and prioritization. I employ project management tools to keep track of progress and communicate closely with all stakeholders. Regularly reassessing deadlines and workload allows me to manage competing demands effectively.

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What do you love most about working in human resources?

What I love most about working in human resources is the opportunity to make a tangible impact on people's lives. By helping organizations build strong teams and ensuring employees feel valued and supported, I play a vital role in the overall culture and success of the company.

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Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the i...

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Full-time, remote
DATE POSTED
December 17, 2024

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