Area Human Resources Manager, US - A9 - Richmond, VA

At H&M, our purpose is to liberate fashion for the many. We want to shape a new world in Fashion. A world with one ultimate goal: to unleash your self-expression. As an H&M colleague, you’re encouraged to be yourself & more. You’ll take on new responsibilities from day one, learn skills for life, and find new ways to make your big dreams come true. 

Our company is committed to fostering a culture of inclusion and belonging, and we actively seek colleagues who share our commitment. 

About the Role 

As an Area HR Manager, you will lead as a Strategic Business Partner to ensure the best colleague experience through implementing the H&M people strategy.  You will strive to foster and promote a high-performing, growth-oriented organizational culture with strong values that aligns with business goals and achieves our financial targets.  

This field-based role reports into the Area Manager and is based out of Richmond, VA.

A Day in the Life 

Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* 

• Utilize your HR Business Partner mindset by strategically partnering with business leaders to effectively implement the H&M people plan 

• Champion our values-driven culture to provide the best colleague and customer experience; recognize customer service behaviors and drive performance to ensure business success 

• Together with the Area team and Sales Market HR, you follow up & evaluate HR KPI’s & initiate clear action plans 

• Develop a sustainable talent acquisition and hiring plan and strategy for Area, while building and overseeing the internal talent pipeline with follow up on talent development 

• You will provide HR subject matter expertise, competency coaching and business partner advice to your indirect team of Store managers 

• Maintain in-depth knowledge of legal requirements related to day-to-day management of colleagues, reducing legal risks and ensuring regulatory compliance and fair working environment 

• Maintain an overview of the specific colleague related challenges in your Area, including political, environmental, and competitor-related complexities and develop strategies to navigate these challenges 

• You play a key role in leading change initiatives, supporting colleagues to adapt to changes through effective communication and support 

• You support the Area team and Store managers in developing, identifying and coaching talents & foster cross-function talent initiatives 

• Required domestic and international travel up to 60% of the time  

Who You Are:  

• 2-4 years of HR, retail leadership or people management, preferably in retail management 

• Inclusive, positive, open to feedback, willing to multitask and learn on the job 

• Strong commitment and experience with providing a high level of customer service 

• Skilled at solving conflicts in a direct but positive way 

• Strong professional maturity and the ability to deal with sensitive and confidential information 

• Knowledge of federal and state/municipal legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc. specifically relating to the areas of recruitment and training 

• Proficient at Microsoft Office  

• Store orientation and commitment to store management development 

Why You’ll Love Working at H&M 

• We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability 

• We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years 

• You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues 

• We are an inclusive company where you’re encouraged to be yourself at work 

• You will have access to a large global talent community, where career growth and aspirations have no limits 

• We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match  401k, paid leave programs, and paid time off, including a community day to serve your local community 

• You’ll be able to express your personal style with our employee discount at H&M, & Other Stories, and COS

Compensation: salary range is $75,300 - $84,000 annually** 

*This job posting highlights the most critical responsibilities and requirements of the job and is not all-inclusive. There may be additional duties, and responsibilities assigned for this job at the company’s discretion. 

** H&M, in good faith, has assessed this posted range of compensation as the accurate range for this role and location at the time of this posting. Exact ranges will depend on geographic location of specific role. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. 

EEOC Code: PRO