Sales Development Representative

As a Sales Development Representative at Blend, your key responsibilities will include generating both outbound and inbound leads, maintaining engagement with prospective clients, collaborating with Account Executives to fill their sales pipeline, addressing incoming inquiries, and representing Blend at trade shows. Essentially, you will be at the forefront of our sales efforts, ensuring that we connect with businesses looking to enhance their customer experiences through our cloud banking platform.

To thrive as a Sales Development Representative at Blend, candidates should preferably have a Bachelor’s degree and at least 6 months of experience in a similar role within the SaaS industry. Additionally, 1-3 years of corporate experience outside of university is ideal. Strong communication skills, the ability to handle multiple priorities, and excellent problem-solving capabilities are also essential qualifications.

Blend places a high value on the professional development of its Sales Development Representatives. You'll have the opportunity to partner with experienced Account Executives, gaining insight and training that will enhance your sales skills. Moreover, your engagement in various sales activities and participation in industry trade shows will provide you with real-world experience and exposure to the latest industry trends, all while contributing to your growth and success at Blend.

At Blend, the compensation package for a Sales Development Representative is designed to reward your hard work and performance. The On Target Earnings (OTE) for this role ranges between $65,000 and $76,000, based on a 70/30 Base Salary plus Commission structure. This ensures that while you have a stable income, your potential to earn can increase significantly based on your success in the role.

Blend offers a comprehensive benefits package for its Sales Development Representatives, including meaningful equity, a 401(k) plan with employer matching, extensive health benefits, wellness initiatives covering gym memberships, and flexible PTO. Moreover, employees are entitled to 16 weeks of paid parental leave, fostering a supportive work-life balance for all team members.

When answering this question, focus on specific strategies you've employed to generate leads, detailing any tools or methods used. Highlight your ability to engage potential clients and the outcomes of your lead generation efforts.

Demonstrate your proactive approach by discussing your follow-up strategies—mention creative techniques, timing, and how you ensure leads feel valued. Providing examples of successful conversions through follow-up tactics can enhance your response.

Discuss your criteria for qualifying leads, including the information you gather and how you assess their readiness to move forward. It's beneficial to mention how you've refined this process based on past experiences.

Employ the STAR method (Situation, Task, Action, Result) to illustrate your approach to objections. Discuss a specific instance, how you addressed the client's concerns, and the positive outcome that followed.

Your answer should reflect your enthusiasm for Blend's mission and values. Explain how the role aligns with your career goals and how your skills can contribute to the team's success.

Share your time management strategies, such as using prioritization frameworks or tools. Provide an example of how you've effectively managed multiple tasks simultaneously and the results of your efforts.

Provide a specific example of a collaboration, detailing the challenge, the actions taken together, and how the partnership led to a successful outcome. This showcases your teamwork and communication skills.

Highlight traits like resilience, strong communication, problem-solving skills, and a customer-focused attitude. Explain why these qualities are essential for success in the role, drawing from personal experiences.

Mention your research habits, such as following industry publications, participating in webinars, or engaging with professional networks. Displaying a commitment to continuous learning is crucial.

Discuss specific KPIs you focus on, such as response rates, number of qualified leads generated, or conversion rates. Emphasize the importance of data in refining your sales strategies.