Swedish Speaking Commercial Roles (Entry & Medior Level) in Spain

As a Swedish Speaking Commercial Role at Blu Selection Spain, your primary responsibilities will include delivering exceptional customer support across multiple channels like phone, email, and chat. You'll build strong relationships with clients to drive sales and retention while also addressing customer inquiries to ensure high satisfaction. Meeting and exceeding sales targets will be a key factor in your role, along with exploring opportunities for upselling and cross-selling enhancing the overall customer experience.

To qualify for the Swedish Speaking Commercial Roles at Blu Selection Spain, you need to be fluent in Swedish and have a good command of English. While previous experience in sales, customer support, or account management is beneficial, it's not a requirement. We’re looking for individuals with excellent interpersonal and communication skills, the ability to work in a fast-paced environment, and a positive attitude, as well as a willingness to learn and adapt.

The Swedish Speaking Commercial Roles at Blu Selection Spain offer a full-time contract of 39 hours per week, typically working Monday to Friday. You can expect a competitive salary with potential bonuses based on your performance. This role not only provides a stable income but also the flexibility of hybrid or on-site working options, depending on your location.

Absolutely! At Blu Selection Spain, we believe in nurturing talent and providing ample opportunities for career progression. Whether you are starting your career in customer support or looking to advance in sales, there are numerous pathways to evolve within the organization. With comprehensive training programs and ongoing support, you will be empowered to reach your career goals.

Blu Selection Spain is a fantastic workplace for Swedish speakers due to its vibrant international environment and diverse workforce. You will have the opportunity to work alongside colleagues from various backgrounds while utilizing your language skills to assist customers. Moreover, by joining a dynamic team focused on innovation in the tech sector, you'll gain valuable experience while enjoying the lifestyle and cultural vibrancy that Spain has to offer.

When faced with difficult customer situations, I believe in staying calm and empathetic. I would first listen actively to the customer's issue, acknowledging their feelings before working towards a solution. It's crucial to stay composed and communicate clearly in a solution-oriented manner to ensure the customer feels heard and valued.

Certainly! While I have experience in both sales and customer support, I’ve found that my time in customer support has really helped me understand customer needs. I have learned to effectively communicate product benefits, which directly translates to success in sales. In my previous role, I consistently exceeded sales targets while ensuring customer satisfaction.

I am highly motivated by the desire to make a positive impact on customers. The feeling of helping someone solve a problem is incredibly rewarding. Additionally, achieving personal and team goals drives my motivation. I find satisfaction in knowing that my efforts contribute to excellent customer experiences and the company’s success.

Staying organized and managing multiple tasks requires effective prioritization and planning. I like to start each day by creating a to-do list based on urgency and importance. Additionally, using digital tools to manage tasks can help me stay on track, ensuring that I meet deadlines while maintaining high-quality customer interactions.

In my last role, I was responsible for promoting a new product line during its launch. By independently reaching out to potential clients and providing tailored solutions, I was able to not only meet but exceed sales targets by 30% within the first two months. My approach was to listen to client needs and position our offerings as the perfect fit for them.

I view constructive criticism as an opportunity for growth. When receiving feedback, I take the time to reflect on it thoughtfully and use the insights to improve my performance. Engaging in open discussions with colleagues and superiors about their perspectives also helps me ensure I’m continuously evolving my skills.

For effective upselling and cross-selling, it’s important to understand the customer’s needs. I utilize active listening to gauge what they might benefit from and tailor my suggestions accordingly. Providing relevant product information and explaining the added value encourages customers to consider additional offerings that enrich their experience.

In my previous position, I realized that our customer support response times were longer than desired. I took the initiative to analyze our workflow, identifying bottlenecks and suggesting a new ticketing system. This change streamlined our processes significantly, reducing response times by 20% and resulting in increased customer satisfaction.

The most rewarding aspect is the connection I can make with customers. Building relationships and earning their trust is incredibly fulfilling. Additionally, seeing the direct impact of my efforts—whether that’s turning a dissatisfied customer into a loyal advocate or helping someone find a solution—is what keeps me passionate about my work.

I want to work with Blu Selection Spain because of its reputation for fostering growth and providing an international environment to thrive in. The opportunity to utilize my Swedish language skills while being part of an innovative team in the thriving tech sector excites me. I am eager to contribute to a company that values both its employees and customers.