Gutter Installation Technician***

As a Gutter Installation Technician at Bone Dry Roofing, your main responsibilities include installing, repairing, and maintaining gutters for various properties, both residential and commercial. You'll also be picking up materials from suppliers, managing the inventory of stock materials, and communicating with customers about their needs. Additionally, you'll operate the company-provided gutter truck and machine for installations and may even suggest other necessary repairs to customers.

To qualify for the Gutter Installation Technician position at Bone Dry Roofing, you should have 1-2 years of gutter installation experience, a valid driver's license, and the ability to climb ladders to access gutters. You'll also need to pass a background check. Your hands-on experience and attention to detail will set you apart as a successful candidate.

Gutter Installation Technicians at Bone Dry Roofing will enjoy a competitive compensation plan, with hourly wages ranging from $18 to $30 based on experience, along with commission options. Additionally, you'll receive comprehensive medical, vision, and dental insurance, participate in a 401(k) plan, and benefit from paid time off, including vacation and sick leave.

At Bone Dry Roofing, we believe in creating a supportive work culture for our Gutter Installation Technicians. We prioritize mentorship and cooperation, ensuring you won’t feel abandoned when you need guidance. Our team encourages sharing knowledge and collaborating to tackle projects effectively, giving everyone the tools they need to succeed.

Yes, as a Gutter Installation Technician at Bone Dry Roofing, you are required to work a minimum of two Saturdays a month from March through November, as this is our busy season. Having the flexibility to work on weekends will be crucial for meeting project deadlines and customer needs.

When answering this question, provide specific examples of your past work with gutter installations, including types of properties you've worked on and the scope of the projects. Discuss any particular challenges you faced and how you overcame them, showcasing your problem-solving skills and attention to detail.

In your response, emphasize the importance of following safety procedures, such as using appropriate harnesses and ladders. Mention any safety training you've completed, and describe how you assess risks before beginning a project to ensure everyone's safety.

Demonstrate your communication skills by explaining that you listen actively to customer concerns, offer clear explanations about what work will be done, and maintain transparency about project timelines and costs. Good customer relationships often lead to repeat business, so emphasize your focus on positive interactions.

Address this by outlining your approach to conflict resolution. For example, you might first listen to the customer’s concerns, apologize for any inconvenience, and then work together to find a suitable solution, whether it involves redoing work or adjusting expectations.

List the specific tools you have experience with, such as gutter machines, ladders, and fastening tools. Highlight your comfort level operating machinery and any relevant certifications or training you've received that qualify you to use specialized equipment.

Provide a detailed narrative of a specific project that posed challenges, explaining what made it difficult and how your planning, skills, and teamwork helped overcome those challenges. This will illustrate your problem-solving capabilities and resilience.

In your answer, express enthusiasm for Bone Dry Roofing’s work environment, culture, and values. Mention the company's commitment to technician success and teamwork and how those qualities resonate with your own work philosophy.

Show your dedication to continuous learning by discussing resources you use to stay informed, such as industry publications, online forums, or workshops. Mention any certifications or training you've pursued to enhance your skills in gutter installation.

Explain that you would first communicate with the customer to inform them about the additional repairs needed and discuss their options. Your willingness to up-sell while maintaining transparency will demonstrate your customer-focused approach.

Discuss how you assess project timelines and urgency, often prioritizing based on deadlines or customer needs. Talk about any tools you use for time management, such as checklists or scheduling applications, that help you stay organized and efficient.