Quality Systems Group Leader

The Quality Systems Group Leader at FHP has diverse responsibilities including promoting the quality management system, coordinating internal audits, tracking audit actions, and participating in management review meetings. This role also involves overseeing PQR reporting, ensuring compliance with quality standards, and leading a team of quality professionals.

The ideal candidate for the Quality Systems Group Leader position at FHP should have a technical degree in science, preferably a bachelor's degree in engineering. Additionally, a minimum of five years of experience in a production environment is essential, along with certifications like ASQ CQA or BSI Quality Auditor certification.

Quality management is foundational to FHP's success as it ensures that all products and processes meet rigorous standards. The Quality Systems Group Leader is instrumental in promoting these practices, ensuring the delivery of efficient heating and cooling solutions that meet customer expectations.

FHP is dedicated to personal and professional growth. Our Quality Systems Group Leader will have access to continuous training, opportunities to lead innovative projects, and support for maintaining certifications, fostering an environment where leadership and development are prioritized.

A Quality Systems Group Leader at FHP should be familiar with Bosch Quality-Tools such as TTM, FMEA, Control Plans, SPC, and ECR. Knowledge of ISO 9001 standards and strong MS Office skills are also necessary to effectively manage quality processes.

In answering this, highlight your previous roles in quality management, specific systems you've implemented, and the outcomes of your efforts. Provide concrete examples of how you've improved quality processes.

Discuss your audit process, including planning, executing, and following up on audits. Mention any tools or techniques you use and how you handle non-conformities.

Explain your familiarity with ISO requirements and how you train and guide your team to meet these standards. Include examples of initiatives you've led to maintain compliance.

Discuss your experience with tools like SPC and FMEA, and how they've helped you collect, analyze, and improve quality data in your previous roles.

Provide a specific example, detailing the problem, your approach to resolving it, and the positive outcomes that achieved. This demonstrates problem-solving skills and initiative.

Talk about your leadership style, how you empower team members, and your strategies for providing training and support to ensure their professional development.

Describe the systems or software you utilize to track action items from audits and how you ensure accountability and timely resolution of issues.

Give examples of initiatives you've implemented or supported that foster a quality-centric culture, like training sessions, awards, and communication strategies.

Discuss your commitment to continuous learning, including attending workshops, following industry publications, and engaging with professional associations.

Your answer should reflect your enthusiasm for the role at FHP, mentioning the company’s reputation for innovation and quality, and how your skills align with their goals.