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Senior Sales Account Manager - job 1 of 2

Company Description

At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.

Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch


Reinvent yourself: At Bosch, you will evolve.
Discover new directions: At Bosch, you will find your place.
Balance your life: At Bosch, your job matches your lifestyle.
Celebrate success: At Bosch, we celebrate you.
Be yourself: At Bosch, we value values.
Shape tomorrow: At Bosch, you change lives.

For more than 138 years, Robert Bosch GmbH led groundbreaking innovations across a wide range of industries. As the world became increasingly software-led, Bosch accelerated the journey to create smarter solutions “Invented for Life.”

As an integral part of this transformation journey, Bosch Software and Digital Solutions (SDS) was established as the global powerhouse of technology. Expert in software, sensors, and services, we are the tech partners of organizations from leading startups to legacy industry giants for delivering new-age digitalization. We help you reimagine the present and the future of your businesses with #SmarterDigital.

Job Description

The Sales Account Manager role will be to identify, plan, and manage proactive consultative opportunity pursuit operations in an account. This may involve entering into a new Line of Business (LOB) and / or pursuing consultative, business as usual opportunities leading to an enhanced perception of Bosch as a trusted advisor in the client organization. You will report to the Sales Head, North America.Your primary focus is to be the single point interface for client delivery assurance and business development within the assigned account scope.

Your primary responsibilities include:

  • Client Relationship Management: Managing relationships with C level and mid management level people in client organization.
  • Account Strategy: Taking new solutions to accounts within the account scope and provide feedback to Bosch delivery team about new solutions to be developed to strategically grow the account.
  • Business Development: Driving revenues within the assigned account scope. Pre-sales proposal support for new business development.
  • Delivery Assurance: Assuring the client of Bosch commitment and driving the delivery process by working collaboratively with the Delivery Managers and other business units.
  • Account Profitability: Working with delivery managers to ensure profitability at sale is adhered
  • Operational Excellence: Managing operational excellence at account level (e.g. Accounts receivables,pricing, Invoicing, DSO, CSAT, etc)

 

Qualifications

Required Qualifications:

  • Bachelors Degree
  • 5+ years experience in sales acquisition
  • 2+ years experience providing embedded engineering services
  • 2+ years managing customer accounts within the engineering or IT service field  
  • Handled management responsibilities including Project Management and /or Account Management

Preferred Qualifications:

  • Knowledge of Discreet Manufacturing industry with experience in managing accounts in Consumer Goods and Home Appliances industry.
  • Must have experience in Solution sales.
  • Technical leadership
  • Speaks Spanish or Portuguese

Travel: 20% travel internationally; domestically to customer sites 2-3 week

Additional Information

Indefinite U.S. work authorized individuals only.  Future sponsorship for work authorization unavailable. 

In addition to your base salary, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.

Learn more about our full benefits offerings by visiting: www.myboschbenefits.com. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.

EEO/OFCCP: Bosch is an equal opportunity employer and makes all employment decisions on the basis of merit. Bosch is fully committed to compliance with all applicable laws providing equal employment opportunities and to providing equal employment opportunity to all associates and applicants for employment without regard to race, gender, sex, pregnancy, childbirth (or related medical conditions, including but not limited to, lactation), national origin or ancestry, religion, gender identity, sexual orientation, age, disability, veteran status, genetic information or any other characteristic protected by law.
This equal employment opportunity policy applies to all terms and conditions and aspects of employment including, but not limited to, recruitment, hiring, retention, training, placement, promotion, advancement, transfers, job assignments, layoffs, leaves of absence, termination, and compensation. Our management team is dedicated to this policy with respect to all aspects of employment.

Bosch is dedicated to maintaining compliance with all federal, state, and local law, including but not limited to, affirmative action plan requirements, EEO-1 and VETS-4212 reporting, and I9 / work authorization guidance.

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

  • FIRST Robotics (For Inspiration and Recognition of Science and Technology) 
  • AWIM  (A World In Motion)

#LI-JM1

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    What You Should Know About Senior Sales Account Manager, Bosch Group

    Join Bosch as a Senior Sales Account Manager, where you'll dive into the exciting world of innovative technologies and services that we create to improve lives all over the globe. At Bosch, we believe in empowering our team to shape their own futures while fostering collaboration and creativity. As a Senior Sales Account Manager, your mission will be to proactively seek out opportunities and forge strong relationships with C-level and mid-management clients within your designated accounts. You will develop and implement effective account strategies that boost our visibility as a trusted advisor. Your expertise in business development will be essential as you strive to drive revenue growth while ensuring delivery excellence in collaboration with various teams. To thrive in this role, you'll need to have a solid background in sales acquisition, particularly in engineering or IT services. Happy to have you on our team, we offer an environment that values work-life balance and encourages you to be yourself. Plus, with our comprehensive benefits package including health plans, a 401(K) with employer match, and generous paid time off, you can rest assured you'll have the support you need while you help us shape the future of technology. Ready to take the leap?

    Frequently Asked Questions (FAQs) for Senior Sales Account Manager Role at Bosch Group
    What are the main responsibilities of a Senior Sales Account Manager at Bosch?

    The Senior Sales Account Manager at Bosch is primarily responsible for identifying and managing consultative opportunity pursuits, driving revenue growth, and enhancing client relationships with key personnel. You'll be working on account strategies, ensuring delivery excellence, and maintaining account profitability. This multifaceted role also involves pre-sales support and managing operational excellence within assigned accounts.

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    What qualifications are required for the Senior Sales Account Manager position at Bosch?

    To be considered for the Senior Sales Account Manager position at Bosch, candidates should hold a Bachelor’s degree along with at least 5 years of sales acquisition experience and 2 years of managing customer accounts in the engineering or IT services fields. Experience in solution sales and knowledge of the Discreet Manufacturing industry would enhance your candidacy.

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    What does the training process look like for a Senior Sales Account Manager at Bosch?

    At Bosch, training for the Senior Sales Account Manager role involves a comprehensive onboarding program that familiarizes you with Bosch’s products and services, account management processes, and internal tools. You'll also engage in ongoing professional development to sharpen your skills in sales strategy, customer engagement, and industry trends.

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    What can a Senior Sales Account Manager at Bosch expect regarding travel requirements?

    As a Senior Sales Account Manager at Bosch, you can expect to travel about 20% of your time for both international and domestic client visits. This includes site visits to foster relationships and manage accounts to enhance your understanding of client needs.

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    What benefits are offered to Senior Sales Account Managers at Bosch?

    Bosch provides a comprehensive benefits package for Senior Sales Account Managers, including health, dental, and vision plans, a 401(K) retirement plan with employer match, wellness programs, paid time off, life insurance, and educational reimbursement. Our focus is on supporting your well-being and work-life balance.

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    Common Interview Questions for Senior Sales Account Manager
    How do you approach account strategy development as a Senior Sales Account Manager?

    I believe that a well-structured account strategy starts with understanding the client's needs and aligning our solutions accordingly. I typically conduct thorough research on the client’s industry and pain points, engage in active communication with key stakeholders, and continuously evaluate our performance to adapt our approach for maximum impact.

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    Can you provide an example of a successful client relationship you managed?

    Absolutely! I once managed a key account where I implemented regular check-ins and developed a tailored solution based on their feedback. This not only strengthened our relationship but also resulted in a significant increase in revenue and a long-term partnership that yielded mutual growth.

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    What role does collaboration play in your success as a Senior Sales Account Manager?

    Collaboration is crucial in my role. I work closely with delivery managers, technical teams, and senior leadership to ensure that we meet our client's expectations effectively. By fostering a collaborative environment, we can share insights, adapt strategies swiftly, and ultimately enhance client satisfaction.

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    How do you prioritize your tasks when managing multiple accounts?

    I prioritize tasks using a combination of urgency and impact assessments. I utilize project management tools to keep track of deadlines, set reminders for critical follow-ups, and regularly reassess priorities based on client feedback and changing circumstances.

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    What techniques do you use for identifying sales opportunities?

    My approach involves thorough market analysis, leveraging client feedback, and networking within our industry. I also pay attention to emerging trends and align our offerings with these insights to proactively present new solutions to our clients.

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    How would you handle a dissatisfied client?

    First, I would actively listen to their concerns without interruption, ensuring they feel heard. Then, I would analyze the issue and propose corrective actions swiftly, while keeping them updated throughout the process to restore their confidence in our partnership.

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    What is your experience with solution sales?

    In my previous roles, I have engaged in solution sales extensively, focusing on understanding the client's challenges and presenting tailored solutions that add genuine value. I often collaborate with technical teams to ensure our proposals are both feasible and competitive.

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    How do you ensure delivery assurance to your clients?

    I make delivery assurance a priority by maintaining open communication with both clients and internal delivery teams. By setting clear expectations from the outset and following up regularly, I can effectively monitor progress and preempt potential issues.

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    What is the importance of operational excellence in your role?

    Operational excellence is vital in maximizing efficiency, ensuring client satisfaction, and maintaining profitability. I focus on optimizing processes, monitoring key metrics, and engaging with team members to continuously improve service delivery and operational performance.

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    How do you stay updated on the trends in the engineering and IT services industries?

    I stay proactive in my industry knowledge by subscribing to relevant journals, attending conferences, and participating in webinars. Networking with peers and engaging in professional organizations also helps me remain informed about emerging technologies and market shifts.

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    Bosch is a global supplier of technology and services. Bosch specializes in consumer goods, industrial technology, and energy technology. It offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing...

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    DATE POSTED
    March 26, 2025

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