Senior Product Manager

As a Senior Product Manager at Bottomline, you will define product strategy and roadmap for Risk and Fraud Solutions, develop commercialization plans, and create compelling value propositions. Your role involves collaborating closely with sales, marketing, and customer success teams to ensure successful product launches and managing the product lifecycle from development to adoption.

To qualify for the Senior Product Manager role at Bottomline, candidates should have at least 7 years of experience in product commercialization or go-to-market strategies within the B2B fraud detection, payments, fintech, or SaaS sectors. A strong understanding of banking risk and fraud technologies is also essential, along with proven skills in market analysis and sales training.

The Senior Product Manager at Bottomline plays a vital role in collaborating with engineering, operations, sales, and customer success teams. This includes clarifying business requirements, developing sales enablement tools, and conducting training sessions that equip teams to effectively support new features and ensure a seamless onboarding experience for customers.

The work environment for a Senior Product Manager at Bottomline is dynamic and remote, fostering collaboration with a focus on innovation. You’ll engage with a diverse team dedicated to enhancing customer experience and driving growth, working from anywhere in the U.S. while being part of a globally leading organization in payments.

At Bottomline, growth opportunities for the Senior Product Manager include gaining insights into cutting-edge fintech solutions, collaborating with industry experts, and influencing product roadmaps. The role also promotes professional development through training programs and cross-functional project involvement.

When answering this question, focus on specific projects where you defined and executed commercialization strategies. Discuss how you identified market opportunities, positioned products, and engaged key stakeholders to achieve successful launches.

In your response, highlight your analytical skills in assessing market data, customer feedback, and business goals. Explain how you collaborate with cross-functional teams to ensure alignment and prioritize features that deliver maximum value.

Discuss specific metrics such as user adoption rates, revenue growth, customer feedback, and market penetration. Emphasize how these metrics guide decision-making and continuous improvement in product offerings.

Share techniques you employ for stakeholder management, such as establishing clear communication channels, setting expectations, and aligning everyone's priorities with overall company objectives to ensure a cohesive approach.

Talk about methodologies you've used, such as surveys, customer interviews, and competitive analysis. Explain how the insights gained from your research informed product strategy and development.

Detail your approach to creating sales playbooks, training sessions, and materials that effectively communicate product features and benefits. Highlight the importance of ongoing support and feedback loops with sales teams.

Discuss your experience in crafting unique value propositions and how you leverage market research to evaluate the competitive landscape, enabling the creation of products that uniquely address customer pain points.

Share a specific project where your leadership led to a successful launch. Discuss the challenges faced, the strategies implemented, and the positive impacts on both customers and revenue.

Focus on your experience in facilitating clear communication between product and engineering teams, including defining business requirements and understanding technical constraints to guide product development effectively.

Emphasize the importance of gathering customer feedback through various channels and how you use that information to make informed decisions on product improvements and iterations to enhance user experience.