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Product Manager

👋🏼 Hello! We're ALMA

Backed by leading VCs such as Bling Capital, Forerunner, Village Global, NFX, Conviction, MVP Ventures, NEA and Silkroad Innovation Hub, Alma is on a mission to forever change immigration for the better!

We're focused on simplifying complex immigration processes for companies and individuals, and disrupting a $10B market that has never seen an amazing product. Our team moves fast, works hard, and solves big problems with a focus on rapid execution and creating outsized impact in the legal space.

🧠 Founding Team

You'll work directly with founders committed to disrupting immigration. Our founding team combines top expertise across tech, legal, and product:

  • Shuo (CTO): Built Uber's ML Platform (Michelangelo) for 5 years and led AI/ML at SupportLogic (Series B startup using predictive & generative AI)

  • Aizada (CEO): Harvard Law graduate with 7 years legal experience at Cooley and consulting experience at McKinsey

  • Assel (CPO): Harvard Business School graduate with 7 years building FinTech products at SoFi, Step, and Ernst & Young

🔍 The Role: Product Manager

We're seeking an exceptional Product Manager to support our AI-native product initiatives and help transform the immigration experience through intelligent automation. You'll collaborate closely with the founding team to drive the vision and roadmap for our AI-powered workflows while delivering real value to users.

This is a fully remote position requiring 4-6 hours of daily overlap with Pacific Standard Time (PST) to ensure effective collaboration with our core team.

✅ Responsibilities

  • Drive AI Product Strategy with the CPO: Craft and execute the product vision and roadmap for our AI-native immigration platform, identifying how AI agents can automate complex legal workflows and improve user experiences

  • Define AI Features: Translate customer needs into detailed product specifications, working closely with engineering to implement LLM-powered capabilities such as document analysis, case preparation, and automated guidance

  • Own User Workflows: Identify which immigration processes can be augmented or automated with AI/ML capabilities, and design seamless experiences that deliver tangible value

  • Measure and Iterate: Define KPIs for AI features (success rates, accuracy, user satisfaction) and continuously refine our AI systems based on performance data and user feedback

  • Cross-Functional Leadership: Coordinate with engineering, design, legal, and business teams to prioritize and execute on roadmap initiatives

  • Customer Advocacy: Partner closely with users to understand their needs and ensure our AI solutions become essential to their immigration journey

  • Market Education: Help educate the market about enterprise AI agents in the legal space, becoming an evangelist for our product vision

📋 Qualifications

Must-Have:

  • Experience: 3-6 years of product management experience, with demonstrated success shipping software products

  • AI Expertise: Strong understanding of modern AI techniques, especially LLMs, RAG (Retrieval Augmented Generation), prompt engineering, and agent-based workflows

  • Technical Background: Ability to communicate effectively with engineering teams about AI/ML concepts and implementation

  • Agentic AI Experience: Hands-on experience designing, building, or managing products with agentic AI workflows and agent orchestration

  • User-Centric Mindset: Demonstrated ability to translate user needs into product features with a strong focus on UX

  • Data-Driven: Experience with metric definition, tracking, and using data to inform product decisions

  • Communication: Exceptional written and verbal skills, with the ability to communicate complex concepts clearly to diverse stakeholders

Nice-to-Have:

  • Background in workflow automation or business process optimization

  • Experience with enterprise software or B2B products

  • Previous startup experience

💼 What We Offer

  • Opportunity to help build a revolutionary product from the ground up

  • Fully remote work environment with flexible arrangements

  • Competitive compensation package

  • The chance to make a meaningful impact in the immigration space

If you're passionate about leveraging AI to solve complex problems and want to revolutionize the immigration industry, we want to hear from you!

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What You Should Know About Product Manager, Alma

Alma is on the lookout for a talented Product Manager to join our dynamic, mission-driven team in the Bay Area! Backed by iconic VCs, we’re focused on transforming immigration processes, making them easier for individuals and companies alike. In the role of Product Manager, you'll be working closely with our founding team, which combines experts across tech, legal, and product sectors. You’ll help craft the strategy and vision for our innovative AI-native immigration platform, ensuring that we deliver real value to our users. Your responsibilities will include defining AI features, coordinating with various teams, and crafting seamless user workflows. We want someone with a passion for AI and a strong user-centric mindset, who can effectively communicate with engineering teams and advocate for our users. If you're excited about leveraging AI to tackle complex challenges and make a difference in the immigration space, this fully remote position might be the perfect fit for you! You'll have the support of a collaborative team and the opportunity to make a meaningful impact in an industry that hasn't seen an amazing product until now. Isn’t it time you joined us on this exciting journey?

Frequently Asked Questions (FAQs) for Product Manager Role at Alma
What are the main responsibilities of a Product Manager at Alma?

As a Product Manager at Alma, your main responsibilities will include driving AI product strategy, defining AI features, owning user workflows, and measuring performance through KPIs. You'll also coordinate with various cross-functional teams to ensure seamless execution of the roadmap initiatives while advocating for the needs of our users.

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What qualifications are required for the Product Manager position at Alma?

To qualify for the Product Manager position at Alma, you should have 3-6 years of product management experience with a track record of successful software product launches. Additionally, a robust understanding of AI techniques, communication skills for liaising with engineering teams, and a strong user-centric mindset are crucial.

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What kind of projects will I work on as a Product Manager at Alma?

As a Product Manager at Alma, you will work on projects aimed at transforming the immigration experience through intelligent automation. This involves creating AI-powered workflows, implementing innovative features like automated guidance and document analysis, and continuously refining products based on user feedback.

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Is remote work allowed for the Product Manager role at Alma?

Yes, the Product Manager role at Alma is fully remote! However, you will need to maintain 4-6 hours of daily overlap with Pacific Standard Time (PST) to ensure effective collaboration with the core team. This allows you the flexibility of remote work while still being integrated into our dynamic team.

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What kind of impact can I make as a Product Manager at Alma?

As a Product Manager at Alma, you can make a significant impact by driving innovative AI solutions that simplify and enhance the immigration process. Your work will directly contribute to transforming an entire industry, creating a more efficient and user-friendly experience, and ultimately helping people navigate their immigration journeys with ease.

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Common Interview Questions for Product Manager
Can you describe your experience with AI and how it relates to product management?

When answering this question, highlight specific projects where you have utilized AI technologies, such as LLMs or automated workflows. Discuss how your understanding of AI enabled you to effectively lead product initiatives that improved user experience and streamlined processes.

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How do you prioritize features when developing a product roadmap?

To answer, focus on your approach to aligning features with user needs and business goals. Discuss any frameworks you use, such as RICE or MoSCoW, and emphasize data-driven decision-making and collaboration with cross-functional teams to make informed prioritization.

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What strategies do you employ to gather user feedback for product improvements?

In your response, outline various methods such as surveys, usability testing, customer interviews, and analyzing user analytics. Highlight how you synthesize this feedback into actionable insights that guide product development and enhance user experience.

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Describe a challenging project you managed and how you overcame the obstacles.

While discussing a challenging project, use the STAR method (Situation, Task, Action, Result) to frame your response. Emphasize your problem-solving skills, how you collaborated with your team, and the successful outcome you achieved despite the challenges.

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How do you ensure alignment between engineering and product teams?

Talk about your communication practices, such as regular stand-ups, collaborative sprint planning, and shared documentation. Highlight the importance of setting clear expectations and being available to address any questions or hurdles during the development process.

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Can you provide an example of a user-centric feature you developed?

Use a specific example from your past experiences to illustrate your ability to translate user insights into product features. Explain the user research you conducted, the feature development process, and how it ultimately improved the user experience.

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What metrics do you track to measure product success?

Enumerate key performance indicators you typically monitor, such as user engagement metrics, conversion rates, retention rates, and user satisfaction scores. Discuss how these metrics inform your product decisions and help you drive continuous improvement.

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How do you handle conflicting priorities within a product team?

Explain your approach to prioritization by discussing stakeholder alignment, user impact, and business objectives. Emphasize your mediation skills in facilitating discussions among team members to arrive at a consensus on priorities.

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What are your thoughts on the future of AI in product management?

In your response, touch on the increasing role of AI in automating tasks, enhancing user personalization, and improving decision-making. Highlight any personal experiences you've had with integrating AI technologies into product management practices and how they have led to successful outcomes.

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How do you communicate complex product concepts to diverse stakeholders?

Discuss your strategies for simplifying technical jargon into relatable language, using visuals or analogies to clarify concepts. Mention the importance of tailoring your communication style based on your audience, whether they are technical or non-technical stakeholders.

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Alma is an American healthcare company committed to simplifying access to high-quality, affordable mental health care. Alma provides a membership-based network for mental health care providers across the US.

86 jobs
MATCH
VIEW MATCH
BADGES
Badge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Future Maker
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Fast-Paced
Growth & Learning
Feedback Forward
Mission Driven
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
WFH Reimbursements
Pet Friendly
Paid Volunteer Time
Paid Holidays
Paid Time-Off
Equity
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
March 21, 2025

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