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Associate Account Manager, GMP

Bounteous is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing.


Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success.


We are seeking an entry level Associate Account Manager for our Google Marketing Platform (GMP) Operating Unit. This role is designed to support our Account Management team with client service excellence with many GA360 license only clients. The perfect candidate is someone who can create, keep track of and maintain license agreements for 25-30 clients. This individual will be trained to know how to or pull in the right resources when these clients have questions or requests.


Information Security Responsibilities
  • Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
  • Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
  • Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
  • Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information


Responsibilities
  • Develop and maintain strong relationships with your clients and the Account Managers you support, ensuring their needs are met with the highest satisfaction
  • Work with business development on contract renewals and negotiations, focusing on enhancing service offerings and solidifying long-term client partnerships
  • Organize training and handling of events for Advanced Analytics, Media, Analytics Platforms, and GMP OU
  • Accounting support to ensure accurate invoicing
  • Coordinate and own the GA360 license renewals for all Business Unit (BU) accounts
  • Willing and able to operate in a rapidly growing, matrixed environment.
  • Embrace a rapid pace of change and role models company values of continuous improvement and growth.
  • Collaborates and influences effectively across a matrixed environment, garnering Growth, BU, and Practice buy-in and alignment.
  • Bring an entrepreneurial spirit, a willingness to roll up sleeves to dive into details, and the ability to accelerate multiple priorities with limited resources.


Qualifications
  • BA/BS degree or equivalent consulting agency experience preferred
  • Excellent communication skills, both written and in-person
  • Proven organizational skills and focused attention to detail
  • Customer service or client service experience a plus
  • Comfortable with digital systems such as Jira, Salesforce, and Time Tracking systems.
  • Desired computer skills include; Microsoft Office Suite, Slack/Teams, Google Office Apps, Jira and Confluence
  • Google Analytics or Marketing Platform knowledge is a plus.
  • Must be the type of person who isn’t afraid to ask questions, is truly flexible and able to adapt to new responsibilities when needed, and prefer to take the initiative to do both


$59,000 - $79,000 a year
Individual pay is determined by many factors, including experience, relevant education or training, and organizational needs. The mid-range to maximum of the salary range is generally reserved for individuals who are highly experienced in the role.

We invite you to stay connected with us by subscribing to our monthly job openings alert here.


Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.


Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.


In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community.


Bounteous is willing to sponsor eligible candidates for employment visas.


For employment opportunities based in Canada:

Bounteous is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive workplace. In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act, 2005, accommodation will be provided at any point throughout the hiring process, provided the candidate makes their accommodation needs known to Bounteous. We welcome applications from all qualified candidates. 


**Must be legally eligible to work in Canada. 


#LI-Remote

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Average salary estimate

$69000 / YEARLY (est.)
min
max
$59000K
$79000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Account Manager, GMP, Bounteous

Are you looking to kickstart your career in account management? Bounteous is excited to announce an opening for an Associate Account Manager in our Google Marketing Platform (GMP) Operating Unit, right here in Canada! At Bounteous, we’re a leading consultancy focused on digital transformation, helping brands navigate through complex challenges to seize tomorrow’s opportunities. As an Associate Account Manager, you’ll support our Account Management team by ensuring client service excellence for our GA360 license-only clients. You’ll get to create and maintain license agreements for approximately 25-30 clients while learning how to pull in resources to assist them with their questions or requests. This role is perfect for passionate individuals who have excellent organization skills and a knack for detail. You’ll develop strong relationships with both clients and the Account Managers you support, focusing on enhancing service offerings and solidifying long-term partnerships. You’ll also team up with business development on contract renewals, help organize training for Advanced Analytics and more, and ensure proper accounting support for invoicing. We value an entrepreneurial spirit and adaptability in our fast-paced environment, and we're looking for someone who isn’t afraid to ask questions. Join us to not only grow your career but contribute to innovative digital solutions that make a real difference!

Frequently Asked Questions (FAQs) for Associate Account Manager, GMP Role at Bounteous
What are the primary responsibilities of an Associate Account Manager at Bounteous?

As an Associate Account Manager at Bounteous, you will focus on client service excellence, maintaining license agreements for 25-30 clients, and collaborating closely with the Account Management team. Your duties will include organizing training events, assisting with contract renewals, ensuring accurate invoicing, and fostering strong relationships with clients and internal teams. This position is key to delivering top-notch service in our Google Marketing Platform (GMP).

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What qualifications do I need to apply for the Associate Account Manager position at Bounteous?

To qualify for the Associate Account Manager role at Bounteous, we prefer candidates with a BA/BS degree or comparable consulting experience. Strong communication and organizational skills, alongside a customer service focus, are essential. Familiarity with tools like Jira, Salesforce, and Google Analytics will be an advantage but not mandatory. We encourage individuals with a passion for digital transformation to apply, regardless of meeting 100% of the listed qualifications.

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What can I expect during the training process as an Associate Account Manager at Bounteous?

At Bounteous, we are committed to your growth as an Associate Account Manager. Your training will cover how to effectively manage client relationships, pull the right resources for their inquiries, and ensure a seamless experience for our GA360 license clients. You’ll learn pivotal skills in account management, enhancing your readiness to contribute to our innovative approach in the Google Marketing Platform.

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What is the salary range for the Associate Account Manager position at Bounteous?

The salary for the Associate Account Manager role at Bounteous ranges from $59,000 to $79,000 annually. Individual pay will be determined by various factors, including relevant experience, education, and the specific needs of our organization. The maximum salary is generally reserved for highly experienced candidates, and we welcome applicants to explore this opportunity with us.

Join Rise to see the full answer
How does Bounteous support diversity and inclusion in the workplace?

Bounteous is dedicated to fostering an inclusive work environment, celebrating diversity across all levels of the company. We ensure equal opportunity employment and promise to accommodate candidates throughout the hiring process as per their needs. Our commitment to diversity extends to our Team Member Networks, which support communities and shared interests, providing a welcoming and supportive atmosphere for all employees.

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Common Interview Questions for Associate Account Manager, GMP
Can you describe your experience with account management or client service?

When answering this question, consider sharing specific examples of how you've previously managed client relationships, handled requests, or resolved issues. Highlight your organizational skills and ability to maintain details across multiple clients, showcasing your readiness for the Associate Account Manager role at Bounteous.

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How do you prioritize tasks when managing multiple clients?

Discuss your strategy for prioritizing tasks, such as using tools for organization or identifying urgent client needs. Mention the importance of effective communication and collaboration with team members to ensure that all client relationships are well-maintained, making you a strong candidate for Bounteous.

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What do you know about Google Marketing Platform, and why is it important?

Research the Google Marketing Platform before the interview and explain its significance in digital marketing. Discuss its features, like data analysis and advertising tools, and how these can help clients improve their digital presence, aligning with Bounteous’ mission to deliver innovative solutions.

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How would you handle a difficult client situation?

Provide a specific example where you effectively managed a challenging client situation. Emphasize your communication skills, ability to listen actively, and pursue resolution strategies that align with client satisfaction—qualities that are essential for an Associate Account Manager at Bounteous.

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What tools and systems are you familiar with in terms of client management?

Mention any experience you have with software such as Salesforce, Jira, or any project management and time tracking tools. Emphasize your comfort with digital systems and eagerness to learn new platforms. These skills are particularly relevant for the Associate Account Manager role.

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Describe how you would conduct a training session for clients on Advanced Analytics.

When discussing this, outline your approach to preparing the training content, understanding the audience, and making the session interactive. Highlight your communication skills and experience which are crucial for the Associate Account Manager position at Bounteous.

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What strategies do you use to foster long-term client relationships?

Share techniques like proactive communication, seeking regular feedback, and personalizing client interactions. Discuss your understanding of Bounteous’ focus on client service excellence and how these strategies align with those principles.

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Can you give an example of a time you adapted to change in a fast-paced environment?

Draw on a past experience where you successfully adapted to sudden changes, showcasing your flexibility and problem-solving skills. Emphasizing adaptability will resonate well with Bounteous’ focus on continuous improvement.

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How do you ensure compliance with data privacy and security standards?

Demonstrate your knowledge of data protection laws like GDPR and CCPA. Explain the steps you would take to ensure that client data is handled securely and in compliance with legal standards, a critical aspect of the Associate Account Manager role.

Join Rise to see the full answer
Why do you want to work at Bounteous as an Associate Account Manager?

Tailor your response by expressing your admiration for Bounteous’ commitment to digital transformation and innovation. Discuss how the role aligns with your career goals and values, and your eagerness to be part of a diverse and inclusive team.

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Representing Bounteous x Accolite: Crafting digital solutions for today's challenges and tomorrow's opportunities.

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DATE POSTED
March 9, 2025

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