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Sales Development Representative

  • What you’ll do

    • As the first sales development representative at Bridge, you will be responsible for shaping all aspects of the experience for developers entering into first contact with Bridge. Your key mission is to quickly react to inbound inquiries, to understand the customer’s business and challenges, and to identify the overlap with Bridge solutions to help them grow their business. 

  • Responsibilities

    • Follow up with inbound leads to qualify as sales opportunities and move solid leads through the funnel to AEs.

    • Research and create outreach materials for high value prospects in partnership with AEs and Growth Marketing.

    • Develop relationships with prospects to uncover needs through effective discovery to qualify interest and viability to prepare hand-off to sales.

    • Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts.

    • Provide continuous feedback and insights to help the GTM team improve targeting and messaging.

  • Qualifications

    • 4+ years in client-facing roles including sales, account management or solutions consulting.

    • Strong preference for experience in an API based business and in payments, fintech or crypto.

    • Outstanding communicator, able to quickly address discovery questions to identify the customer’s needs and converge on actionable next steps.

    • Demonstrated motivation to succeed, to be willing to challenge customers in the discovery process, and to aggressively pursue the opportunities where Bridge can have a positive impact on the customer’s business

    • Self directed, well organized and exceptional communication skills. You own your success within the organization.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Development Representative, Bridge

As a Sales Development Representative at Bridge in vibrant San Francisco, you will play an essential role in crafting welcoming experiences for developers reaching out to us for the first time. Your primary goal will be to engage with inbound inquiries swiftly; you’ll dive deep into understanding each customer's unique challenges and how Bridge's innovative solutions can pave the way for their success. You will follow up on inbound leads to qualify them as sales opportunities and diligently work to push qualified leads through the sales funnel to our Account Executives. Collaborating closely with AEs and the Growth Marketing team, you’ll curate outreach materials aimed at high-value prospects. Building strong relationships is key, as you’ll conduct effective discovery conversations to determine the genuine needs of our clients, helping us to prepare for successful hand-offs to the sales team. Furthermore, your organizational skills will shine through as you maintain lead lists, ensuring updates in our CRM and supporting weekly reporting efforts. By providing continuous insights, you will also play a crucial part in enhancing our go-to-market strategies. If you have a knack for client-facing roles, especially in an API-driven realm like payments, fintech, or crypto, and possess the desire to challenge the status quo, we can't wait to meet you and hear your ideas on driving Bridge's growth.

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Bridge
What are the responsibilities of a Sales Development Representative at Bridge?

As a Sales Development Representative at Bridge, your responsibilities include qualifying inbound leads, helping them progress through the sales funnel, and collaborating on outreach strategies with the Growth Marketing team. You'll need to develop an understanding of prospects' needs through effective discovery conversations, aiding in relationship-building which leads to successful hand-offs for the sales team.

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What qualifications do I need to be a Sales Development Representative at Bridge?

To be a Sales Development Representative at Bridge, a minimum of 4 years in client-facing roles is essential, preferably in sales, account management, or solutions consulting. Experience in API-based businesses, especially within payments, fintech, or crypto, is strongly preferred. Exceptional communication skills and the motivation to engage customers thoughtfully are also crucial.

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What skills are important for a Sales Development Representative role at Bridge?

Key skills for a Sales Development Representative at Bridge include outstanding communication abilities, a strong understanding of client needs, organizational skills, and a self-directed approach. Being well-versed in handling inbound inquiries effectively and confidently leading discovery conversations are vital to ensuring customer satisfaction and promoting Bridge's business solutions.

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How will my success be measured as a Sales Development Representative at Bridge?

Success as a Sales Development Representative at Bridge will be evaluated based on your ability to qualify leads and convert them into viable sales opportunities. You'll also be assessed on your collaboration with the AEs and the Growth Marketing team, your adaptability in providing feedback for sales strategies, and your contributions to improving the overall customer experience.

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What does the team culture look like for Sales Development Representatives at Bridge?

The team culture at Bridge is dynamic and collaborative. As a Sales Development Representative, you'll be encouraged to share insights and feedback that enhance our processes. The atmosphere is one of support and innovation, aiming to equip you with the necessary tools for success while fostering strong relationships with your peers.

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Common Interview Questions for Sales Development Representative
Can you describe your experience in client-facing roles?

When answering this question, highlight your relevant experiences in sales or account management, focusing on specific challenges you faced and how you overcame them. Provide examples of how you established relationships and leveraged those connections to meet goals.

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How would you go about qualifying a lead?

To qualify a lead effectively, you should demonstrate your approach of conducting thorough discovery calls, asking open-ended questions, and assessing their needs against our solutions. Explain the importance of identifying their business challenges to ensure a successful hand-over to sales.

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What strategies do you use to engage with high-value prospects?

Share the specific strategies you employ, such as tailored outreach, understanding their pain points before engaging, using data to personalize communications, and showcasing how your solutions can benefit them directly.

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How do you handle objections from prospects?

Describe a structured approach to handling objections, such as listening actively to the prospect's concerns, empathizing with their position, and providing thoughtful responses with supporting data or examples to alleviate their concerns.

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What tools do you use for CRM management?

Mention the CRM platforms you have experience with, your regular practices for maintaining accurate data, and how you use the tools to track leads, manage follow-up activities, and generate reports for your sales activities.

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Can you give an example of a time when you successfully converted a lead?

Provide a specific example that illustrates your process from initial engagement to qualification. Emphasize your communication techniques and any personalized efforts that helped you close the deal, showcasing your ability to connect with the prospect's needs.

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How do you prioritize your tasks and leads?

Talk about your method for prioritizing tasks, such as focusing on high-value leads first, using a systematic approach to track progress, and how you balance immediate response needs with longer-term nurturing activities.

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What motivates you in a Sales Development role?

Discuss your motivation for driving success, which may include a passion for helping businesses solve their challenges, the satisfaction of achieving targets, and the excitement of working in a fast-paced environment like Bridge.

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How do you keep yourself organized in this role?

Explain your organizational strategies, such as using tools for task management, setting reminders for follow-ups, and maintaining a well-updated CRM to ensure no lead goes cold and every opportunity is explored.

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Why do you want to work at Bridge specifically?

Provide a thoughtful response that reflects your interest in Bridge's market position, innovative solutions, and how your skills align with the company's mission to help businesses grow through API-driven solutions.

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Full-time, on-site
DATE POSTED
December 7, 2024

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