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Senior Project Manager 3rd Party Circuits

Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Job Description

Brightspeed is looking for a Senior Project Manager to join our 3rd Party Circuit team! As Senior Project Manager, you will provide overall program management support and reporting associated with the end to end lifecycle of off-net network solutions.

The position is a critical part of the Engineering and Construction Support Team that will collaboratively manage complex and long duration projects and develop PM tools. This role has C Suite exposure and requires strong business acumen, strong data analytics, the abilities to define and implement groundbreaking ideas, to work within a fast-moving environment to rapidly deliver support and services that have a broad business impact, and desire to have an industry wide impact.

As a Senior Project Manager Engineering & Construction your responsibilities will include:

  • Lead support and advisor to the Senior Manager of Engineering & Construction and lead cross-functional teams with others.
  • Set up program structure for the larger team to follow
  • Oversee development and monitoring tools, reports, and dashboards to improve efficiencies in the 3rd Party Circuit inventory.
  • Track milestone activities for highly complex projects/programs across multiple lines of business both internal and external.
  • Create, deploy, and maintain requirements from various organization swim lanes for tools consisting of Smartsheet, Excel, and flexibility to embrace other system software.
  • Cross integration of systems to harvest data in providing analytics and real-time support to the program management team.
  • Develop and implement inventory audit process with the goal of optimizing the circuit savings.
  • Create vendor performance scorecard and track compliance to process.
  • Ensure compliance requirements are adhered to for all regulatory obligations.
  • Ensure projects meet network readiness dates within budget allotments.
  • Create presentations to support leadership and C-Suite teams.
  • Collaborates with network leadership and business domain leadership to design and implement future state processes that achieve program goals, and end-to-end process engineering objectives.

Qualifications

WHAT IT TAKES TO CATCH OUR EYE

  • 10+ years telecommunication experience.
  • Bachelor’s degree or equivalent practical work experience
  • Ability to facility project creation and management in standard PM tools (MS Project, Smartsheet, Confluence, JIRA, etc.)
  • Experience with Telcom Network Design & inventory systems (IQGeo, GIS, SmallWorld, TIRKS, TruOps iConectiv)
  • Usability & understanding of data visualization tools (PowerBI, Power Apps)
  • Vendor & Contract Administration
  • Ability to create complex Methods & Procedures
  • Strong interpersonal and communication skills.
  • Expert knowledge in Microsoft (More specifically Power Point & Excel), Adobe, and related systems
  • Ability to analyze data to drive strategic business decisions is key.
  • Ability to build a cohesive relationship with multiple departments through training, development, and accountability.

BONUS POINTS FOR:

  • Master's degree and/or related work experience
  • Knowledgeable of SAP, LeaseNet, Costar, JRM, WMS, NDS, APO, FT3, ARMOR, MARTENS, O2, E2, TIRKS
  • Experience with Vendor equipment (Calix, Cisco, Infinera, Ciena)
  • Experience with Carrier Relations

#LI-RM1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We are opening a new, state-of-the-art corporate HQ in Charlotte, NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always, however, we are also open to providing sensible remote options to talent outside of the Charlotte area. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

 

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:  

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CEO of Brightspeed
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What You Should Know About Senior Project Manager 3rd Party Circuits, Brightspeed

At Brightspeed, we are excited to invite applications for our Senior Project Manager position focused on 3rd Party Circuits. This role is essential in driving the program management efforts for our off-net network solutions. As a Senior Project Manager, you'll have the chance to work collaboratively within the Engineering and Construction Support Team, managing intricate, long-term projects and developing tools that enhance our operations. We believe in harnessing innovative ideas and effectively analyzing data to impact our business positively. Your responsibilities will span from overseeing the project lifecycle to ensuring regulatory compliance and optimizing circuit savings. An ideal candidate will have at least 10 years in telecommunications, with a knack for running projects using standard PM tools and data visualization software. At Brightspeed, we care deeply about creating a vibrant workplace that reflects our belief in diversity, equity, and inclusion. You’ll have a significant say in process design and execution, interacting with C-Suite executives and collaborating with various departmental heads to foster a cohesive working environment. So, if you’re passionate about improving internet accessibility and thrive in a fast-paced, dynamic setting, we want to hear from you. Join us in our mission to connect communities with top-notch internet, paving the way for a digital future that benefits everyone!

Frequently Asked Questions (FAQs) for Senior Project Manager 3rd Party Circuits Role at Brightspeed
What are the primary responsibilities of a Senior Project Manager at Brightspeed?

The Senior Project Manager at Brightspeed is responsible for overseeing the entire lifecycle of off-net network solutions, which involves tracking progress across multiple lines, creating performance reports, and leading complex projects. They also establish program structures for their teams, ensure compliance with regulatory standards, and collaborate with various departments to enhance operational efficiency.

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What qualifications are required for the Senior Project Manager position at Brightspeed?

To be considered for the Senior Project Manager role at Brightspeed, candidates should have a minimum of 10 years of experience in telecommunications and a Bachelor’s degree or equivalent work experience. Knowledge of PM tools such as MS Project or Smartsheet, familiarity with telecom network design systems, and excellent data analysis abilities are essential for success.

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How does the Senior Project Manager at Brightspeed contribute to team collaboration?

In the role of Senior Project Manager at Brightspeed, you'll lead cross-functional teams and serve as a vital support and advisor to the Senior Manager of Engineering & Construction. You will facilitate communication among diverse departments, ensuring that project requirements are met and that teams work cohesively towards achieving overall goals.

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What tools and software will a Senior Project Manager use at Brightspeed?

A Senior Project Manager at Brightspeed will utilize various PM tools including Smartsheet, Excel, and project management software like MS Project, as well as data visualization tools like PowerBI. Familiarity with telecom-specific software will also greatly benefit performance and efficiency in managing projects.

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What does the ideal work culture look like for a Senior Project Manager at Brightspeed?

Brightspeed prides itself on offering a dynamic work culture where diversity, equity, and inclusion are prioritized. As a Senior Project Manager, you'll be part of a team that values collaboration, innovative thinking, and integrity, all while focusing on delivering exceptional services that benefit the communities we serve.

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Common Interview Questions for Senior Project Manager 3rd Party Circuits
How do you manage multiple projects with competing deadlines as a Senior Project Manager?

When managing multiple projects, I prioritize tasks based on urgency and impact, utilize project management tools to track progress, and maintain open communication with my teams. This allows me to adapt quickly and ensure that all project milestones are met without sacrificing quality.

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Can you explain your experience with telecom network design systems?

I have hands-on experience with telecom network design systems such as IQGeo and GIS. I understand their functionalities and how to leverage them for effective project management and inventory tracking, ensuring that projects are delivered on-time and within budget.

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What is your strategy for optimizing circuit savings in your projects?

To optimize circuit savings, I focus on conducting thorough inventory audits and implementing streamlined processes that enhance efficiency. Regular analysis of performance data helps identify areas for cost reduction while maintaining service quality.

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How do you ensure compliance with regulatory obligations in your project management?

I ensure compliance by staying informed on all regulatory requirements specific to the project and conducting regular reviews. Collaboration with legal and compliance teams helps to confirm that all elements of the project adhere to necessary guidelines throughout its lifecycle.

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Describe a time when you had to present complex data to a C-suite audience.

In a previous role, I presented a comprehensive project status update to C-suite executives. To convey complex data clearly, I utilized visual aids and focused on key metrics that highlighted both progress and areas needing attention, ensuring that the information was accessible and actionable.

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How do you facilitate communication among cross-functional teams?

I facilitate communication by establishing regular check-ins and using collaborative tools like Confluence and Smartsheet to keep everyone updated. Encouraging an open environment where team members feel comfortable sharing updates or concerns is key to maintaining alignment across the project.

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What PM tools do you prefer and why?

I prefer using Smartsheet and Microsoft Project for their versatility and user-friendly interface. They allow detailed tracking of progress and resource allocation, making it easier to manage timelines effectively while accommodating changes as needed.

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How do you handle underperforming vendors or contracts?

When facing underperforming vendors, I engage in open communication to identify the issues at hand. I emphasize the importance of accountability, set clear performance expectations, and monitor their progress with a vendor performance scorecard to ensure consistency in compliance.

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Can you share an experience where your data analysis drove strategic business decisions?

Indeed, in my last position, I conducted a thorough analysis of project performance metrics, which revealed inefficiencies in resource allocation. By presenting my findings to leadership, we adjusted our approach, which ultimately improved project completion times and saved costs.

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What approach do you take in team training and development?

My approach to team training revolves around identifying both the strengths and weaknesses of team members. I focus on creating tailored development plans that encourage skill growth and accountability, ensuring a robust team capable of meeting project demands efficiently.

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Building a future where more communities can benefit from a more connected life. "Internet Equals Opportunity." We’re Brightspeed, a brand-new internet provider on a mission to bring more connectivity to America. We believe where you choose to ca...

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Full-time, hybrid
DATE POSTED
December 10, 2024

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