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Outbound Business Development Representative

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has a lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $175 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.


Our Team

We are a fully remote team with employees across every time zone in the US. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 


We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work. From decision making, to how we operate, we ground ourselves in our Leadership Principles every day. 


Who You Are

brightwheel is seeking dynamic go-getters who thrive in achieving audacious sales goals. You are disciplined and resilient. People who know you say your strength is grit. You have the stamina to make 80 - 100 cold calls every day to early education centers, bringing energy and optimism to each call. You have experience working in a commission-based environment or are excited to start your sales career. You excel at discovery and can help customers understand the value of brightwheel. You adeptly respond to objections, converting cold calls into demos for the Account Executives who you support. You are not phased by constant change and are energized to join a rapidly growing team where our goals and processes evolve every day. Lastly, you are excited by brightwheel’s mission of high quality early education for every child, and understand the critical role that a BDR plays in expanding our reach and impact.


What You’ll Do
  • Conduct 80-100 cold calls per day
  • Use discovery questions, active listening, and knowledge of the competitive landscape to understand prospect’s pain points and convey how brightwheel can deliver value
  • Schedule product demonstrations that an Account Executive will run with prospect
  • Confirm the prospect will attend scheduled demonstration, managing rescheduling as needed
  • Actively manage your pipeline, keeping information accurate, organized, and up-to-date, and regularly reflecting on key metrics
  • Collaborate with your manager to identify opportunities to improve your sales process; respond quickly and with an open mind to coaching and feedback
  • Contribute to a positive, high-performing team culture


Qualifications, Skills, & Abilities
  • Cold calling experience preferred but open to someone hungry to start their sales career
  • Grit, resilience, and desire to exceed sales goals
  • Excellent communication and prioritization skills 
  • Self-motivated, disciplined, and organized 
  • A proven top performer in previous experiences, consistently hitting and exceeding goals 
  • Positive mindset with ability to navigate change and quickly adapt
  • Proficiency with CRM software and other sales tools preferred


brightwheel is committed to internal pay equity and offers a competitive compensation package, including base salary, equity, and benefits. Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.


For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies.


In addition to equity, our annual cash compensation for this role in all US-based locations is an overall on-target earnings of $63,000. This includes a base level of compensation at an hourly rate of $21.64 (which comes to $45,000/year) with an additional uncapped variable of $18,000 based on performance.


Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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CEO of Brightwheel
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Average salary estimate

$54000 / YEARLY (est.)
min
max
$45000K
$63000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Outbound Business Development Representative, Brightwheel

Are you ready to help shape the future of early education? Brightwheel is seeking an Outbound Business Development Representative who believes in our mission to provide high-quality early education for every child. As a member of our fully remote team, you’ll be making a significant impact while working from anywhere in the US. Your day will be filled with energy and motivation, making 80-100 cold calls to early education centers across the country. You'll use your natural curiosity to uncover the needs of prospects, skillfully drawing on your knowledge of the competitive landscape to showcase how Brightwheel can add value. This role is perfect for those eager to excel in a commission-based environment or anyone ready to kickstart a career in sales. At Brightwheel, we celebrate resilience and a positive attitude; our team thrives on maintaining a supportive culture while pushing each other to reach ambitious sales goals. Your ability to turn objections into opportunities will set the stage for our Account Executives to shine during product demonstrations. With your exceptional communication skills and self-motivation, you will actively manage your sales pipeline to ensure maximum efficiency. We value diversity, and we’re committed to providing all employees the opportunity to grow and succeed. So come and be a part of an incredible team at Brightwheel, where your contributions will help us revolutionize early education for all children!

Frequently Asked Questions (FAQs) for Outbound Business Development Representative Role at Brightwheel
What are the responsibilities of an Outbound Business Development Representative at Brightwheel?

As an Outbound Business Development Representative at Brightwheel, your main responsibilities include making 80-100 cold calls daily to early education centers, using effective discovery questions to identify prospects' needs, and scheduling product demonstrations for Account Executives. You’ll manage your pipeline meticulously, ensuring it is organized and up-to-date while collaborating with your manager to refine your sales processes.

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What qualifications do I need to become an Outbound Business Development Representative at Brightwheel?

To excel as an Outbound Business Development Representative at Brightwheel, having cold calling experience is preferred but not mandatory. Essential qualifications include resilience and a strong desire to meet sales goals, excellent communication skills, and the ability to adapt quickly to change. Familiarity with CRM software is advantageous, as well as a proven track record of being a top performer in previous roles.

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How does Brightwheel support the professional growth of Outbound Business Development Representatives?

At Brightwheel, we are dedicated to the professional development of our employees, including Outbound Business Development Representatives. We offer Learning & Development stipends, ongoing coaching and feedback, and opportunities to collaborate with experienced sales managers. Our culture encourages team support and the sharing of best practices to foster growth.

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What does the commission structure look like for the Outbound Business Development Representative role at Brightwheel?

In the Outbound Business Development Representative role at Brightwheel, the compensation package includes a competitive base salary alongside an uncapped variable component based on performance. The overall on-target earnings for this role in all US-based locations is projected to be $63,000 annually, allowing you to maximize your earning potential as you succeed.

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What is the work culture like for the Outbound Business Development Representative at Brightwheel?

The work culture for an Outbound Business Development Representative at Brightwheel is dynamic, supportive, and highly collaborative. We embrace diversity and inclusion, ensuring everyone feels valued. The fully remote setup allows for flexibility, while our team members encourage one another to exceed sales goals and contribute positively to team morale.

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Common Interview Questions for Outbound Business Development Representative
How do you approach cold calling as an Outbound Business Development Representative?

When approaching cold calling, I focus on understanding the prospect's needs through discovery questions, actively listening to their responses, and conveying how our solution at Brightwheel can address their pain points effectively. I believe in maintaining a positive attitude and staying resilient, even when faced with objections.

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What strategies do you use to maintain motivation in a sales role?

To maintain motivation in a sales role, I set clear, achievable goals for both daily activities and long-term success metrics. I also seek feedback regularly and celebrate small wins to keep spirits high. Engaging with my colleagues and sharing insights helps create a supportive environment that further fuels motivation.

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Can you give an example of how you've turned an objection into an opportunity?

Certainly! In a previous role, a prospect was hesitant due to budget concerns. I responded by highlighting our product's cost-saving benefits and provided testimonials from similar clients who achieved significant ROI. This shifted the conversation from objection to curiosity about how we could solve their specific challenges at Brightwheel.

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What role does collaboration play in your success as an Outbound Business Development Representative?

Collaboration is key to success in my role. By partnering with Account Executives, I can ensure they have a clear picture of the prospect's needs for product demonstrations. Additionally, collaborating with my manager allows for continuous improvement in my sales techniques, leading to better outcomes.

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How do you prioritize your tasks in a fast-paced sales environment?

I prioritize tasks by focusing on urgent and impactful activities first. I utilize a daily planner to map out my calling schedule and follow-ups, ensuring that I'm effectively managing my pipeline. This method keeps me organized and allows me to respond swiftly to changing priorities.

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Describe a time when you exceeded your sales goals.

In my last position, I implemented a strategic outreach plan that targeted underserved markets. This approach resulted in a substantial increase in demos scheduled, and I was able to exceed my quarterly sales goals by over 30%. The success was a combination of persistence, strategic planning, and adapting to feedback.

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What do you think is the most important quality for an Outbound Business Development Representative?

Resilience is the most crucial quality for an Outbound Business Development Representative. Cold calling can often lead to rejection, and having the grit to push through and keep dialing while maintaining enthusiasm is vital for long-term success in the role.

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How do you handle rejection during cold calls?

I handle rejection by viewing it as a learning opportunity rather than a personal setback. After each call, I reflect on what I could have done better, and I remind myself that perseverance is key. This perspective helps me to maintain my energy and motivation for the next call.

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What excites you about working at Brightwheel?

I am particularly excited about Brightwheel's mission to enhance early education. The opportunity to work with a passionate team dedicated to making a genuine difference in children's lives and supporting educators aligns perfectly with my personal values and career goals.

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How would you describe your communication style with prospects?

My communication style is friendly, approachable, and informative. I strive to build rapport quickly while focusing on the needs of the prospect. I ask open-ended questions and provide concise information tailored to their specific pain points, ensuring they feel engaged and valued throughout the conversation.

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Brightwheel is the leading platform for early education that combines SaaS, Payments, and a consumer-like daily experience.

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CULTURE VALUES
Inclusive & Diverse
Empathetic
Mission Driven
Customer-Centric
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Mental Health Resources
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Full-time, remote
DATE POSTED
January 5, 2025

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