Maintenance Manager

As a Maintenance Manager at Brookdale, your main responsibilities include managing maintenance staff, overseeing building repairs, coordinating scheduled maintenance of equipment, and ensuring compliance with local regulations. You will supervise the maintenance, housekeeping, and laundry teams, inspect completed work, and maintain effective communication with local authorities. The role requires you to assess plumbing and electrical issues and respond to resident emergencies, making it a vital position in maintaining our community's safety and comfort.

To qualify for the Maintenance Manager position at Brookdale, you should hold a high school diploma or GED, along with two to three years of relevant experience in maintenance and repair settings. Additionally, a valid state driver’s license is required for any vehicle travel associated with the job. Bringing a mix of hands-on skills and leadership experience will help you excel in this dynamic role where you’ll be a key player in our community.

Brookdale offers a comprehensive benefits package for Maintenance Managers, including full medical, dental, and vision insurance, as well as 401(k) plans, paid time off, and employee discounts. Part-time and full-time associates also have access to various optional voluntary benefits, such as pet insurance and ID theft protection. Our culture values personal growth, so you'll find opportunities like tuition reimbursement and support for naturalization fees if you qualify. It’s a place where you are valued and can flourish!

Brookdale is committed to the professional development of its Maintenance Managers by offering ongoing training programs and opportunities for advancement within the company. We believe in investing in our associates' futures, providing support through coaching, mentorship, and educational resources. Whether it's enhancing your technical skills or leadership qualities, Brookdale ensures you have access to the tools you need to grow and succeed in your career.

The work environment for a Maintenance Manager at Brookdale is vibrant, collaborative, and supportive. You'll work alongside passionate team members in a community that values diversity and inclusivity. The position involves a mix of hands-on maintenance work and leadership responsibilities, making it dynamic and engaging. Flexibility in scheduling ensures a healthy work-life balance while you contribute to making our communities safe, comfortable, and welcoming places for residents and employees alike.

When responding to this question, detail your hands-on experience with various maintenance tasks, your ability to lead teams, and any previous roles where you managed similar responsibilities. Highlight specific examples that showcase your proactive approach to problem-solving and adherence to safety protocols.

Discuss your strategy for prioritizing tasks based on urgency and importance. You can mention how you assess various maintenance requests, communicate with staff, and implement an organized system to ensure all needs are met in a timely manner while maintaining service quality.

Outline the processes you follow to stay updated on local regulations, conduct regular safety checks, and provide training to your team. Emphasize the importance of maintaining a safe work environment and how you proactively address any potential issues.

Use this opportunity to narrate a specific challenge you encountered, how you approached it, and what the outcome was. Focus on your problem-solving skills, teamwork, and how you learned from the experience to prevent similar issues in the future.

Describe your approach to conflict resolution. Emphasize the importance of open communication, active listening, and collaboration in resolving disagreements. Highlight any successful outcomes you achieved through mediation or team-building efforts.

Discuss the tools and technologies you have experience with, such as computerized maintenance management systems (CMMS), scheduling software, and any specific equipment relevant to the role. Mention how you leverage technology to enhance efficiency and tracking.

Talk about your experience in managing budgets, including how you assess project costs, prioritize expenditures, and make informed decisions to optimize resources while ensuring quality maintenance work.

Share your strategies for establishing a preventive maintenance schedule, including regular inspections and routine maintenance tasks. Emphasize the cost-saving benefits of preventive measures and how they contribute to long-term facility upkeep.

Describe your approach to transparent communication with residents, including how you provide updates on maintenance requests, schedule repairs, and ensure that residents feel heard. Emphasize the importance of a positive relationship between maintenance staff and residents.

Discuss the importance of recognition, open communication, and creating a supportive work environment. Share specific initiatives or activities you've implemented in past roles to foster team spirit and motivation among maintenance staff.