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Account Executive - Strategic Accounts

At Calabrio, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform Calabrio ONE, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights at lightning speed.

We're growing our sales team and we're looking to bring on an entrepreneurial and experienced Account Executive to drive revenue and hunt new business for Calabrio, with a focus on strategic enterprise sales. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. The primary responsibility will be to manage and close a pipeline of opportunities, while working closely with other Calabrio resources and presales teams.

*Must be fluent in both English and Spanish*

What You’ll Be Doing (Key Responsibilities):

  • Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
  • Qualify and manage leads through the full sales cycle
  • Develop and maintain strong relationships with key decision makers
  • Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
  • Effectively gather intelligence on markets, prospects, and competition using various resources
  • Meet or exceed quota expectations
  • 7+ years’ experience selling complex B2B software product(s)
  • Outstanding negotiation skills
  • Excellent communication and presentation skills, particularly via e-mail and by phone
  • Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
  • Light travel to industry conferences and meetings with key prospects
  • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
  • Consistent history of overachievement, with demonstrated success of multi-year quota achievement
  • An accountable team player with a tenacious drive to win
  • A college or university degree; technical disciplines or backgrounds are preferred
  • Experienced in using Salesforce CRM to manage sales cycle
  • Ability to travel up to 50%

You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:

  • Global team recognized for their passion and innovation
  • Innovative product culture and project exposure
  • Training and development from industry-leading experts
  • Cutting edge benefit programs that include: 401(k) with company matching; medical, dental, and vision insurance; disability and life insurance; flexible PTO; paid holidays and parental leave; tuition reimbursement and more

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.

Ready for Exponential Career Opportunities? Apply now

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What You Should Know About Account Executive - Strategic Accounts, Calabrio

At Calabrio, we are on a mission to transform how organizations connect with their customers, and right now, we're on the lookout for a talented Account Executive for Strategic Accounts. If you're passionate about driving revenue and hunting down new business opportunities, this role could be your perfect fit! As part of our growing sales team, you'll harness our innovative cloud platform, Calabrio ONE, along with AI-driven analytics, to unlock valuable customer insights. Your primary focus will be managing and closing a pipeline of exciting opportunities, collaborating closely with our presales team, and engaging with key decision-makers. With responsibilities including developing a robust regional sales plan and converting leads through the full sales cycle, you’ll have the chance to showcase your stellar negotiation skills and ability to build meaningful relationships. Your knack for leveraging tools like Outreach and Salesforce CRM will be essential. If you have over seven years of experience selling complex B2B software products and a strong drive to succeed, this opportunity at Calabrio could be the starting point for shaping your future. We embrace diversity and inclusivity within our workforce, believing it fuels innovation and success, and we can't wait to help you grow in a supportive environment where your contributions are valued. Are you ready to take the leap and elevate customer interactions to new heights with us? Let’s talk!

Frequently Asked Questions (FAQs) for Account Executive - Strategic Accounts Role at Calabrio
What are the key responsibilities of an Account Executive - Strategic Accounts at Calabrio?

As an Account Executive - Strategic Accounts at Calabrio, key responsibilities include creating and executing a regional sales plan, developing a robust pipeline, qualifying leads, managing relationships with key decision-makers, and utilizing marketing programs to drive sales. You will also support strategic initiatives while consistently meeting or exceeding your quotas.

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What qualifications are needed for the Account Executive - Strategic Accounts position at Calabrio?

To be successful as an Account Executive - Strategic Accounts at Calabrio, candidates should have over seven years of experience in selling complex B2B software products. A college or university degree is typically required, preferably in technical disciplines. Fluency in both English and Spanish is essential, along with strong communication and negotiation skills.

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How can I prepare for the Account Executive - Strategic Accounts role at Calabrio?

To prepare for the Account Executive - Strategic Accounts position at Calabrio, familiarize yourself with Calabrio’s products, especially the Calabrio ONE platform. Focus on honing your sales strategy and understanding the nuances of consultative selling, especially in a B2B landscape. Also, being proficient in using tools like Salesforce CRM and outreach platforms will enhance your efficiency.

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What does a typical day look like for an Account Executive - Strategic Accounts at Calabrio?

A typical day for an Account Executive - Strategic Accounts at Calabrio involves a mix of prospecting, meeting with potential clients, engaging in deep conversations about their needs, and working collaboratively with presales teams. You’ll spend time developing strategies for leads and researching market conditions to stay ahead of the competition.

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What are the opportunities for growth as an Account Executive - Strategic Accounts at Calabrio?

Calabrio values career development and offers numerous opportunities for growth within the company. As an Account Executive - Strategic Accounts, your successful performance can lead to promotions or more specialized roles, enhancing your skills and advancing your career in a collaborative and innovative environment.

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Common Interview Questions for Account Executive - Strategic Accounts
How have you successfully managed a complex sales cycle in your previous roles?

To answer this, structure your response by outlining the specific steps you took during a complex sales cycle. Highlight your ability to identify key stakeholders, navigate challenges, and build strong relationships. Sharing a clear example that illustrates your consultative approach will effectively showcase your relevant experience.

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Can you describe a time when you exceeded your sales quota?

When addressing this question, focus on a specific achievement where you not only met but surpassed your sales quota. Detail what strategies you implemented, your targets, and how your proactive approach led to impressive results. Quantifying your success will strengthen your answer.

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What strategies do you use for effective prospecting?

In your response, emphasize your use of various prospecting tools and techniques, such as personalized outreach, utilizing networks like LinkedIn, or tapping into past connections. Discuss how these methods have evolved over time based on feedback and learning experiences.

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How do you handle objections from potential clients?

Highlight your consultative approach to addressing objections by actively listening to the client’s concerns. Share how you validate their feelings, provide relevant information to counter their objections, and turn those conversations into opportunities for further engagement.

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What role does teamwork play in your sales process?

Describe how you leverage collaboration with presales teams and other departments throughout your sales process. Sharing instances where teamwork led to successful outcomes can illustrate the value you place on collaboration to achieve common goals.

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How do you stay informed about industry trends that may affect your sales?

Discuss your commitment to professional development by attending industry conferences, engaging with thought leaders on social media, and regularly reading publications relevant to your field. Mention how this information allows you to adjust your strategies proactively.

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What is your approach to building relationships with key decision-makers?

Share your method of personalization and genuine engagement when connecting with decision-makers. Examples of fostering relationships via targeted communication and follow-ups would be effective in illustrating your answer.

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How do you prioritize leads in your sales pipeline?

Explain your criteria for lead scoring based on factors like engagement level, potential revenue, and alignment with your product offerings. By illustrating your systematic approach, you’ll demonstrate your organization skills while ensuring the best opportunities receive your focus.

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Can you provide an example of how you used data to improve your sales techniques?

In your response, recount a specific instance where you analyzed sales data to identify trends or areas for improvement. Detailing the adjustments you made based on this analysis and the positive outcomes will highlight your data-driven decision-making ability.

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What challenges do you foresee in the Account Executive role at Calabrio, and how would you address them?

Reflect honestly on potential challenges such as market competition or customer skepticism. Discuss specific strategies you would use to counteract these challenges, showcasing your proactive mindset and problem-solving capabilities.

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Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combin...

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DATE POSTED
January 2, 2025

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