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Audit Manager, Operations and Reporting (Hybrid)

Center 1 (19052), United States of America, McLean, VirginiaAudit Manager, Operations and Reporting (Hybrid)Capital One’s Audit function is a dedicated group of audit professionals focused on delivering top-quality assurance services to the organization’s Audit and Risk Committees. The Audit department is considered one of the leading internal audit functions within the financial services industry and is highly regarded within Capital One. Audit professionals are experienced, well-trained and credentialed, and operate within a highly collaborative team environment to deliver value added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.We are seeking an energetic, self-motivated Manager to join the Audit Operations and Reporting team. Audit Operations and Reporting is an internal support team that works to drive industry-leading audit practices that enable a dynamic approach to assurance and operations and respond to change. This function brings together technology, innovation and Audit processes to the heart of Internal Audit to enable high value, well-managed, data-powered assurance. The Audit Operations and Reporting team is responsible for facilitating and governing horizontal Audit processes critical in supporting dynamic planning and demonstrating Internal Audit coverage across the enterprise. As a member of the Audit Operations and Reporting team, the candidate will assist in ensuring a well-managed approach to Risk Assessment, Emerging Risk, Continuous Monitoring activities, and Issues Trending, with a focus on the vision of always-on risk assessment to power proactive assurance.General Responsibilities:• Provide day-to-day support of the Risk Assessment process, methodology, governance, and tooling.• Assist with implementation of the innovation agenda through partnering with product, tech engineers and design professionals to maintain the Risk Assessment Application and develop enhanced technologies and functionality to advance risk assessment and drive continued simplicity, automation and efficiency.• Provide support to the Continuous Monitoring process, methodology, governance, and tooling to help reinforce the evaluation of impact within risk assessments and the dynamic plan.• Provide input into emerging risk management, including assistance with proactively sourcing/identifying risk, collaboration with owning audit teams, oversight/completion of research/testing, and reporting of results to management and/or Audit executive leadership, as needed.• Assess relevance of audit findings, potential exposures, materiality, improving or deteriorating trends, and demonstrate awareness of broader issues.• Interpret business priorities, anticipate issues and obstacles, and apply to scope of role. Leverage knowledge and skills, providing the broader department with insight into areas of risks.• Establish and maintain strong relationships with key Audit and/or business partners.• Assist in the development and implementation of “always on auditing” testing and assurance approach including establishing the methodology and framework to support our strategic vision for continuous assurance.• Manage timely and high quality delivery of multiple tasks, including regulatory requests, recurring deliverables, presentations, management reporting, special assignments, and administrative activities. Self-prioritize and independently complete multiple tasks across the team and department. Demonstrate the ability to successfully meet deadlines and identify/escalate impediments in a timely manner.• Conduct regular department meetings and trainings related to managed processes (e.g., Risk Assessments, Continuous Monitoring).• Communicate (e.g., verbally and written) the results of audit processes, projects, complex communications and presentations (e.g., emails, guidance, slides) to inform, request action, share key risk insights and overall results.Here's what we're looking for in an ideal teammate:• Exhibits a proven track record of process management, bringing the ability to quickly put structure in place to manage the work.• Adapts to change, embraces bold ideas, and is intellectually curious. Likes to ask questions, test assumptions, and challenge conventional thinking.• Leverages the power of data analytics and further your technical skills to build a rich understanding of data, innovation, and technical knowledge.• Demonstrates outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes.• Demonstrates learning agility to adapt to changing demands.• Displays strong consulting and collaboration skills.• Possesses a continuous improvement mindset and openness to new initiatives as well as demonstrates critical thinking.• Exhibits a relentless focus on quality and timeliness.• Creates energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.Basic Qualifications:• Bachelor’s Degree or military experience• At least 5 years of experience in auditing, risk management, data analytics, project management, or a combinationPreferred Qualifications:• Professional certification such as Certified Internal Auditor (CIA), Certified Public Accountant (CPA), or Certified Information Systems Auditor (CISA).• 6+ years of professional experience• 2+ years of experience in financial servicesAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.This role is hybrid meaning associates typically spend about (3 days per week) in-person at one of our offices listed on this job posting.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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What You Should Know About Audit Manager, Operations and Reporting (Hybrid), Capital One

Join Capital One as an Audit Manager for Operations and Reporting in McLean, VA, where you can leverage your audit expertise in an innovative and highly collaborative environment. You will be an integral part of our Audit Operations and Reporting team, which focuses on driving industry-leading audit practices to ensure dynamic assurance tailored to changing business needs. Imagine working with cutting-edge technology to enhance our risk assessment applications while facilitating crucial horizontal audit processes that are vital for the company. This role demands a proactive spirit, so you’ll be engaged in supporting risk assessment methodologies and continuous monitoring processes, ensuring we stay ahead of emerging risks. Your strong analytical abilities will help interpret audit findings and guide our strategic approach, allowing you to thrive in a culture that promotes continuous improvement and innovation. You’ll be expected to collaborate across departments, sharing insights and fostering relationships that drive quality and timely results. In addition, you will play a key role in training and mentoring others while managing multiple projects with precision. If you are looking for a position that emphasizes personal and professional growth and where your ideas matter, the Audit Manager role at Capital One is where you want to be. Come ready to shape our vision for 'always-on auditing' and make a lasting impact in a supportive team that values quality and trust.

Frequently Asked Questions (FAQs) for Audit Manager, Operations and Reporting (Hybrid) Role at Capital One
What are the key responsibilities of the Audit Manager, Operations and Reporting at Capital One?

As an Audit Manager for Operations and Reporting at Capital One, your main duties include providing support for the risk assessment process, facilitating continuous monitoring methodology, enhancing innovative risk assessment technologies, and communicating audit results. Additionally, you’ll collaborate with audit teams to manage emerging risks and maintain strong partnerships with key stakeholders.

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What qualifications are required for the Audit Manager role at Capital One?

For the Audit Manager, Operations and Reporting role at Capital One, a Bachelor's degree or military experience is essential, along with at least 5 years of experience in auditing, risk management, or data analytics. Candidates with professional certifications, such as CPA or CIA, and 6+ years of experience will be preferred, especially those with a background in financial services.

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How does the Audit Manager position at Capital One foster professional growth?

The Audit Manager position at Capital One provides numerous opportunities for professional growth through a focus on innovation in audit practices, continuous learning, and collaboration with various departments. The dynamic team environment encourages employees to share ideas, improve processes, and engage in ongoing training, which contributes to both personal and professional development.

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What are the common tools and methodologies used in the Audit Manager role at Capital One?

In the Audit Manager position at Capital One, you will interact with various tools for risk assessment, continuous monitoring, and audit reporting, all designed to enhance efficiency and accuracy. You will also collaborate with product and tech teams to innovate and implement cutting-edge technologies that drive audit practices forward.

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What is the work environment like for an Audit Manager at Capital One?

Audit Managers at Capital One work in a hybrid environment, spending about three days per week at the office in McLean, VA. The culture emphasizes collaboration, trust, and inclusion, offering a supportive atmosphere where employees can thrive and contribute meaningfully to the company’s audit function.

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Common Interview Questions for Audit Manager, Operations and Reporting (Hybrid)
Can you describe how you manage the risk assessment process effectively?

To effectively manage the risk assessment process, it’s crucial to establish a structured methodology that includes identifying risks, assessing their impact, and regularly reviewing and updating the risk profile. Showcase your experience in utilizing tools and collaborating with teams to enhance this process, emphasizing your proactive measures to address emerging risks.

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How do you approach continuous monitoring in your audit processes?

When discussing your approach to continuous monitoring, highlight your experience in leveraging data analytics to track risk indicators and audit findings. Explain how this enhances decision-making and ensures timely responses to emerging risks. Provide examples of tools or methodologies you've used to facilitate continuous monitoring.

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What strategies do you use to foster teamwork and communication within the audit team?

Fostering teamwork and communication can be achieved by setting regular meetings, encouraging open dialogue, and utilizing collaborative tools. Emphasize your commitment to creating an inclusive environment where team members feel comfortable sharing insights and ideas. Mention how you’ve facilitated training or knowledge-sharing sessions in the past.

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How do you keep up-to-date with industry trends and changes in auditing standards?

Staying current on industry trends and auditing standards is essential. Discuss your habits of reading relevant publications, attending webinars and conferences, and participating in professional organizations. Explain how you integrate these insights into your daily audit practices to ensure best standards are met.

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Can you provide an example of a challenging audit issue you faced and how you resolved it?

When asked about a challenging audit issue, share a specific instance where complex findings required attention. Focus on the steps you took to address the issue, such as analyzing data, conducting thorough root cause analysis, and collaborating with stakeholders to implement corrective actions. Highlight the positive outcome.

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What role does data analytics play in your auditing process?

In your response, emphasize the importance of data analytics in modern auditing. Illustrate how you utilize data analytics to enhance risk assessments, identify trends, and validate findings. Mention specific tools or software applications you have experience with and how they aid in effective decision-making.

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How do you prioritize your workload when managing multiple audit projects?

Discuss your strategies for prioritizing workload, such as using project management techniques to assess urgency and importance. Share examples of how you’ve managed competing deadlines, including methods for effective delegation and setting clear milestones to ensure timely delivery.

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How do you evaluate the effectiveness of audit recommendations?

To evaluate the effectiveness of audit recommendations, explain your approach to tracking the implementation of recommendations and measuring their impact on the organization. Highlight your skills in gathering data and feedback to assess improvements made as a result of the audit actions.

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What is your experience with regulatory compliance in audits?

Discuss your experience with ensuring compliance with relevant regulations during audits. Provide examples of how you’ve navigated regulatory requirements and collaborated with other departments to ensure adherence. Emphasize your understanding of the importance of compliance in maintaining organizational integrity.

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How do you handle conflicts or disagreements within the audit team?

Handling conflicts effectively is key to maintaining team harmony. Explain your approach to conflict resolution, such as encouraging open communication, actively listening to differing viewpoints, and working collaboratively to find common ground. Share a specific example that demonstrates your ability to resolve a team disagreement.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran

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Full-time, hybrid
DATE POSTED
December 17, 2024

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