Sales Engineer

As a Sales Engineer at Chalice, you'll engage in technical consulting, solution design, and business impact assessment. Your role encompasses mastering our specific technology stack, developing custom solutions that integrate ML algorithms, and providing advanced support for DSP and SSP implementations. You will also track solution effectiveness and communicate the value of our offerings to clients.

Chalice requires at least 7 years of hands-on experience with programmatic advertising platforms. An expert-level understanding of DV360 and The Trade Desk is crucial, along with a Bachelor's degree in Computer Science, Engineering, or a related field. Preferred skills include scripting knowledge (SQL, Python, JavaScript), experience with SSP platforms, and a background in technical sales or solutions engineering.

A Sales Engineer at Chalice should have strong analytical and problem-solving skills, with an expert-level grasp of programmatic advertising ecosystems across mobile and web. Proficiency in technical solution design and implementation is important, as well as basic scripting skills in SQL or Python. Familiarity with ad verification tools and data visualization tools will also be beneficial.

In the Sales Engineer role at Chalice, you will translate our advanced technical capabilities into measurable business outcomes. This involves tracking the performance of our ML algorithms and identifying opportunities to scale successful implementations, ultimately enhancing advertising effectiveness for our clients.

The main objective of a Sales Engineer at Chalice is to deliver tailored programmatic advertising solutions that address complex client challenges while maximizing the use of our technology stack. By bridging technical expertise with client needs, you aim to foster long-term relationships and ensure our clients achieve their advertising goals.

When designing technical solutions, I first gather in-depth information regarding the client's specific challenges and objectives. I then analyze how Chalice's technology stack can address these needs, ensuring that the solution aligns with their goals and is scalable for future enhancements.

Absolutely! I've worked extensively with both platforms, leveraging their unique features to create effective programmatic campaigns. I stay current with their updates and nuances to ensure my solutions are optimally configured for performance and efficiency.

I regularly follow industry publications, attend webinars, and engage with online forums dedicated to programmatic advertising. Networking with other professionals helps me gain insights into emerging technologies and best practices, allowing me to bring innovative solutions to my clients.

One particularly challenging issue involved optimizing a campaign that was underperforming due to improper targeting. By employing advanced audience segmentation and leveraging machine learning algorithms, I was able to refine the campaign, significantly increasing its effectiveness and client satisfaction.

I always prioritize open communication. When a client has concerns, I listen actively to understand their viewpoints, provide clear explanations of how our technologies work, and offer alternative solution options to alleviate their worries while aligning with our capabilities.

Data analysis is crucial, as it provides evidence of performance metrics and insights into campaign effectiveness. I often utilize data visualization tools to present these findings to clients clearly, helping them understand our successes and identify areas for improvement.

During a high-stakes campaign launch, we faced integration issues with the client's DSP. I conducted a thorough technical discovery process, collaborated with our engineering team, and implemented a step-by-step troubleshooting approach that resolved the conflict ahead of schedule, ultimately leading to a successful campaign launch.

Communication is vital because it bridges the gap between technical solutions and client needs. My role necessitates explaining complex concepts in a way that clients can understand and trust, ensuring they feel supported and informed throughout the process.

I contribute by providing insights from direct client experiences and technical challenges encountered in the field. These real-world scenarios help shape product enhancements that align with current market demands and client expectations.

I'm particularly excited about Chalice's commitment to innovation and its focus on using ML technologies to redefine programmatic advertising. The opportunity to work on cutting-edge solutions and make tangible impacts in the advertising space energizes me greatly.