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Laboratory Technician I

Thanks for your interest in Children's Mercy!

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview

The Laboratory Technician I (LT I) position is responsible for the collection, receipt and distribution of specimens within the laboratory. The LT I uses the Laboratory Information System (LIS) for positive patient identification in the collection, receip

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities

  • Specimen handling and distribution
  • Use of Information Systems
  • Specimen collection (phlebotomy and SWCL) in accordance with CMH policies and procedures, as applicable
  • Customer service to internal and external customers in accordance with CMH shared values and service excellence programs
  • Performance of waived to moderate complexity testing and reporting; and/or specimen processing and preparation under appropriate supervision, following in-depth training and competency assessment procedures (as assigned)
  • Maintains general operations of the Laboratory and performs quality assurance activities

Qualifications

  • HS diploma or equivalent and No Experience necessary / On-the-Job Training 1-2 years of related phlebotomy or lab experience or education training in phlebotomy preferred, but not required.

Benefits at Children's Mercy

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children’s Mercy benefits.

Starting Pay

Our pay ranges are market competitive. The pay range for this job begins at $20.27/hr, but your offer will be determined based on your education and experience.

Remote Work/Work from Home

This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

EEO Employer/Disabled/Vet

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.

Average salary estimate

$42000 / YEARLY (est.)
min
max
$42000K
$42000K

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What You Should Know About Laboratory Technician I, Children's Mercy KC

Thank you for considering a position as a Laboratory Technician I at Children's Mercy, where we're dedicated to making a positive impact on the lives of children every day. In this entry-level role, you'll be on the frontline of our laboratory operations, overseeing the collection, receipt, and distribution of medical specimens. At Children's Mercy, we pride ourselves on our inclusive and compassionate work environment, reflecting the diverse community we serve in Kansas City. As a Laboratory Technician I, you'll utilize the Laboratory Information System to ensure accurate and positive patient identification while handling specimens with the utmost care and professionalism. Customer service is a key component of this position; you'll engage with both internal teams and external customers, promoting our core values of kindness, inclusion, and integrity. While no prior experience is required, we provide on-the-job training for phlebotomy and basic lab practices. This ensures that you’ll be equipped to perform waived to moderate complexity testing under proper supervision, maintaining quality assurance protocols and ensuring smooth lab operations. If you're a recent high school graduate or someone seeking to start a fulfilling career in healthcare, we welcome your application. Join us at Children's Mercy, and be part of a team that believes in creating a better tomorrow for our young patients.

Frequently Asked Questions (FAQs) for Laboratory Technician I Role at Children's Mercy KC
What are the responsibilities of a Laboratory Technician I at Children's Mercy?

As a Laboratory Technician I at Children's Mercy, your responsibilities include the collection, receipt, and distribution of laboratory specimens, utilizing the Laboratory Information System for positive patient identification. You'll also engage in specimen processing and preparation, perform waived or moderate complexity testing under supervision, and deliver excellent customer service to both internal and external clients, all while adhering to our hospital's high standards of care.

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What qualifications do I need to apply for the Laboratory Technician I position at Children's Mercy?

To apply for the Laboratory Technician I position at Children's Mercy, you need a high school diploma or equivalent. While no prior experience is necessary, having 1-2 years of related phlebotomy or lab experience, or training in phlebotomy, could be beneficial. At Children's Mercy, we value commitment and provide comprehensive on-the-job training to ensure all candidates have the skills they need to succeed.

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What kind of training does Children's Mercy provide for new Laboratory Technician I hires?

Children's Mercy offers extensive on-the-job training for new Laboratory Technician I hires, focusing on essential skills like specimen collection, processing, and the use of our Laboratory Information System. You'll also learn about our quality assurance measures and customer service protocols. Our supportive training program ensures you develop the confidence and skills needed to thrive in a laboratory environment.

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What benefits do Laboratory Technician I employees receive at Children's Mercy?

Laboratory Technician I employees at Children's Mercy benefit from a comprehensive benefits package, designed to support their needs and those of their families. This includes health insurance, retirement plans, and paid time off, among other perks. Children's Mercy is recognized as one of the best places to work in Kansas City, and our benefits reflect our commitment to the well-being of our employees.

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Is the Laboratory Technician I position at Children's Mercy eligible for remote work?

No, the Laboratory Technician I position at Children's Mercy is not eligible for remote work. This role requires hands-on participation in the laboratory, so candidates must be willing to work onsite at one of our facilities. We believe that close teamwork and in-person collaboration contribute to the high quality of care we provide to our patients and their families.

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Common Interview Questions for Laboratory Technician I
What motivated you to apply for the Laboratory Technician I position at Children's Mercy?

When asked this question, share your passion for healthcare and helping children. Discuss your admiration for Children's Mercy's commitment to community and quality care, and your eagerness to contribute to a team that aligns with your values.

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How do you prioritize tasks when dealing with multiple specimens at once?

In your answer, emphasize your organizational skills and ability to remain calm under pressure. Explain methods you use to prioritize tasks, such as assessing urgency based on patient needs and the importance of the tests being conducted.

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Can you describe a time when you provided excellent customer service?

For this question, provide a specific example that demonstrates your customer service skills. Focus on how you addressed the needs of a patient or colleague while showcasing empathy and understanding, which are essential values at Children's Mercy.

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What safety protocols do you think are important in a laboratory environment?

Discuss critical safety protocols, such as following proper specimen handling procedures, wearing appropriate personal protective equipment, and adhering to standard operating procedures to prevent contamination and ensure safety for both staff and patients.

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How do you handle constructive criticism?

Here, relate your openness to feedback and your willingness to learn. Mention how constructive criticism helps you grow professionally and improves your skills as a Laboratory Technician I, which is particularly important in a dynamic healthcare setting.

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Explain your understanding of the Laboratory Information System.

Share your knowledge about laboratory information systems, emphasizing their role in patient identification, specimen tracking, and record-keeping. If you have experience with such systems, mention it; if not, express your enthusiasm for learning them.

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What steps do you take to ensure specimen integrity?

Highlight the importance of maintaining proper handling, storage conditions, and transportation for specimens. Discuss specific protocols you would follow at Children's Mercy to ensure that specimens are collected and maintained without contamination.

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Describe a challenging situation you faced in a lab or clinical setting.

Provide a real-life account that demonstrates your problem-solving skills. Focus on how you identified the challenge and the steps you took to overcome it while maintaining patient safety and quality standards.

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How would you ensure good communication with your lab team?

Discuss your strategies for maintaining clear and open communication with team members. Highlight the importance of regular updates, collaborative problem-solving, and ensuring everyone is on the same page to provide the best care.

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What role do you see yourself playing in fostering an inclusive workplace?

Express your commitment to inclusivity and diversity. Share how you would engage with coworkers respectfully, support your colleagues, and actively participate in initiatives that promote an inclusive environment at Children's Mercy.

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MATCH
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FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 13, 2025

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