Benefits Manager

Join CASL as a Benefits Manager and Shape the Future of Workplace Wellbeing 

Are you ready to lead with impact? Join CASL, where our mission is to empower individuals, foster inclusivity, and create pathways to brighter futures. 

Your Mission: 

The Benefits Manager plays a critical role in helping the Chinese American Service League (CASL) in aligning business objectives with the competitive company benefits, compensation, and rewards. This role balances strategic responsibilities—such as designing and implementing total rewards programs—with overseeing day-to-day benefits administration and compliance. Additionally, the Benefits Manager will develop, maintain, and expand CASL’s Benefits Administration and employee utilization. Through these efforts, the Benefits Manager supports CASL’s mission by fostering a benefits experience that aligns with CASL’s policies, procedures, and inclusive culture. 

About CASL: 

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development. 

For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.  

To hear about: 

CASL's history, watch here 

CASL's future, watch here 

Your Impact: 

As a Benefits Manager, you will: 

• Manage, assess and benchmark competitive benefits, compensation, and rewards programs that strengthen the organization’s ability to attract and retain employees and deliver desired results to the organization. 
• Design and implement benefits offerings that address the diverse needs of our workforce, ensuring programs are accessible, equitable, and aligned with CASL’s values of inclusivity and support for all employees. 
• Manage enrollment, renewal, and delivery of benefits programs to include medical, pharmacy, vision, dental, disability, life insurance, employee assistance programs, retirement and other programs. 
• Effectively plan and execute the implementation and administration of all benefit plans including annual open enrollment efforts. 
• Support the processing, administration, and analysis of the annual compensation review cycle, including preparation, review, and delivery of merit letters, validating salary increases, and reconciling incentive and merit files to be processed by Payroll. 
• Advanced knowledge of ACA, COBRA, EEO, ERISA, HIPPA, FLSA, FMLA, GINA and that Company practices are in-line with applicable regulatory requirements. 
• Serve as the main point of contact with benefits vendors/brokers and negotiate contracts, review proposals, and monitor service levels to ensure best-in-class service for employees. 
• Working knowledge of employee bonus and long-term incentive programs. 
• Develop and implement new programs, such as wellness initiatives and mental health support, to improve employee engagement and wellbeing. 
• Track and analyze benefits utilization, costs, and employee engagement related to benefits programs. Provide regular reports to support budgeting, forecasting, and program improvements to VPHR and Senior Leadership. 
• Develop communication strategies for educating employees about benefits options and changes. 
• Provide counseling and support to employees regarding benefit inquiries, claims, and issues. 
• Partner with VP, HR to align benefits strategy with overall organizational objectives. 

• Bachelor’s degree in a field related to Human Resources or Business Management. Master’s Degree in related field or MBA preferred. 
• A minimum of 6 years broad-based and progressive experience designing, developing, and managing compensation and benefits programs using state-of-the-art knowledge of current best practices. 
• In-depth knowledge of compensation and benefits practices, including executive compensation, equity, incentive/commission design, audits and regulatory compliance. 
• Experience developing and implementing total rewards strategies that support organizational goals and drive employee engagement and retention. 
• Strong analytical skills with the ability to interpret data, draw insights, and make data-driven recommendations. 
• Proficiency in Microsoft 365, including Word, Excel, Outlook, and Teams, as well as experience working with various HRIS platforms preferred. 
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. 

• Must be able to sit, stand, and walk for extended periods, with occasional lifting or moving of objects weighing up to 20 pounds. 

• The successful candidate will be based in the Chicagoland area and have the ability to be onsite at our Chinatown, Chicago location as needed for team meetings and company events. While this role offers remote work flexibility within the region, proximity to Chicago is essential for in-person engagement as required. 

Why Choose CASL: 

Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity. 

Empowerment: Support staff empowerment through skill development and growth opportunities. 

Collaboration: Be part of a workplace that thrives on collaboration and teamwork. 

Transformation: Envision and realize transformative changes in people, processes, and policies. 

Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths. 

Benefits: 

Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs: Medical, Dental, and Vision Coverage; Flexible Spending Account (FSA) & Health Savings Account (HSA); Life Insurance, Retirement Benefits,AD&D Insurance, Disability Insurance; Voluntary Worksite Benefits, Pet Insurance; Employee Assistance Program (EAP).  

Additionally, our holiday schedule includes New Year’s Day, MLK Day, Chinese New Year, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People’s Day, Thanksgiving, the Day After Thanksgiving, Christmas Day. 

Join Us and Make a Difference: 

Join us at CASL, where together, we create a brighter future for our community. 

Thank you for your interest in joining our team! Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application. 

At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter. 

CASL is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.