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Preboarding Specialist

Company Description

Are you ready to accelerate your career? Join Cielo as a Preboarding Specialist! A career at Cielo will give you the opportunity to work with the industry’s smartest people and to take ownership of your success!

Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.

Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.

 

Job Description

Duties and Responsibilities:

  • Work Location: - Gurugram
  • Work Arrangement: - Hybrid, however, candidate should be flexible to work as per client need
  • Specific Requirement: - Minimum 2 to 3 years of experience in End-to-End pre-boarding activities 
  • Manage candidate orders, including entry, tracking, and compliance review against job requisitions and applications.
  • Conduct background and drug report reviews to ensure partner compliance.
  • Facilitate candidate onboarding, including welcome calls, emails, and task monitoring.
  • Provide excellent service to candidates, client teams, and clients by promptly responding to inquiries.
  • Monitor vendor systems daily, escalating issues as necessary and assisting with required checks.
  • Assist in developing and maintaining client audit procedures for candidate orders.
  • Perform other duties as assigned.

Qualifications

Education and Experience:

  • Bachelor's degree required
  • Minimum 2 years of experience in pre-boarding activities

Skills and Abilities:

  • Work experience in pre-boarding activities
  • Proficiency in Microsoft Office suite, especially Outlook and Excel
  • Strong customer service and administrative skills
  • Typing speed of 40 WPM or higher

Additional Information

All your information will be kept confidential according to EEO guidelines.

What You Should Know About Preboarding Specialist, Cielo

Are you looking to kickstart your career in a fast-paced environment? Join Cielo as a Preboarding Specialist in Gurugram, Haryana! At Cielo, we believe that talent is soaring, and we are here to help you rise with it. As a Preboarding Specialist, you'll take ownership of the end-to-end preboarding process, ensuring that candidates have a smooth transition into their new roles. With a minimum of 2 to 3 years of experience in preboarding activities, you'll be responsible for managing candidate orders, tracking applications, and conducting background checks. Your exceptional customer service skills will shine as you respond to candidate inquiries and facilitate onboarding, from welcome calls to task monitoring. You'll be working in a hybrid environment; flexibility is key as you adapt to client needs. If you hold a Bachelor’s degree and have proficiency in Microsoft Office, especially Outlook and Excel, you will thrive in this role. Join us at Cielo, where we don’t just fill positions; we create careers for ambitious professionals like you. Take this opportunity to elevate your career in talent acquisition with one of the industry leaders recognized for its innovative solutions and commitment to excellence. We can't wait to see how you will contribute to our success!

Frequently Asked Questions (FAQs) for Preboarding Specialist Role at Cielo
What are the responsibilities of a Preboarding Specialist at Cielo?

As a Preboarding Specialist at Cielo, your main responsibilities include managing candidate orders, ensuring compliance with job requisitions, conducting background and drug report reviews, and facilitating a smooth onboarding process for candidates. You'll be providing excellent service to candidates and client teams, monitoring vendor systems, and assisting with client audit procedures for candidate orders. Your role is crucial in making sure every candidate feels welcomed and informed as they transition into their new positions.

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What qualifications do I need to become a Preboarding Specialist at Cielo?

To apply for the Preboarding Specialist position at Cielo, you will need a Bachelor's degree and a minimum of 2 years of experience in preboarding activities. Proficiency in Microsoft Office, particularly Outlook and Excel, is essential, along with strong customer service and administrative skills. If you are organized, detail-oriented, and can type at a speed of 40 WPM or higher, you could be a great fit for this role.

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What is the work environment like for a Preboarding Specialist at Cielo?

Cielo offers a dynamic work environment for its Preboarding Specialists in Gurugram. The role allows for a hybrid work arrangement, but candidates must be flexible to adjust their working hours based on client needs. This mix of in-office and remote work provides the opportunity to collaborate with teams while also maintaining a good work-life balance.

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What skills are necessary for success as a Preboarding Specialist at Cielo?

Success as a Preboarding Specialist at Cielo requires a mix of organizational skills, attention to detail, and excellent customer service abilities. Proficiency in Microsoft Office applications, especially in managing emails and data in Excel, is important. Additionally, strong communication skills will help you coordinate with candidates, clients, and internal teams effectively.

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How does Cielo support career development for Preboarding Specialists?

At Cielo, career development is a priority. As a Preboarding Specialist, you will have access to ongoing training and development opportunities to enhance your skills and advance your career in talent acquisition. Working alongside industry professionals and participating in innovative projects allows you to gain valuable experience that can propel your career forward.

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Common Interview Questions for Preboarding Specialist
What experiences do you have with preboarding activities?

In your response, highlight specific experiences where you successfully managed candidate orders or facilitated onboarding processes. Emphasize your ability to handle compliance reviews and streamline candidate interactions to showcase your understanding of preboarding.

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How do you ensure a smooth onboarding process for new hires?

Focus on your organization and communication skills. Discuss methods you use to keep candidates informed, conduct welcome calls, and monitor tasks. Give examples of how you have identified potential issues early in the onboarding process and resolved them proactively.

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Can you describe a challenging situation you faced in your previous role and how you handled it?

Provide a specific example where you encountered a challenge related to candidate compliance or onboarding. Discuss your thought process and the resolution steps you took. Highlight how the experience will inform your future work as a Preboarding Specialist at Cielo.

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What tools or software are you familiar with that assist in preboarding activities?

Mention any relevant HR systems, applicant tracking systems, or tools you've used to manage candidate information and processes. Demonstrating familiarity with software will show your potential for rapid integration into Cielo's systems.

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What role does customer service play in the preboarding process?

Explain the importance of customer service in ensuring candidates feel valued and informed. Emphasize your approach to responding to inquiries and building relationships with candidates and client teams. Give examples of positive experiences you’ve created through excellent service.

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How do you stay organized when handling multiple candidate orders?

Discuss the strategies you use for prioritizing tasks and your experience with time management. Outline any tools or methods that help you keep track of multiple candidates and their specific needs effectively.

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What is your experience with maintaining compliance and data integrity in preboarding?

Share your understanding of compliance requirements in preboarding and any specific experiences where you maintained data integrity. Talk about the importance of accurate record-keeping in, ensuring a smooth transition for candidates and meeting client expectations.

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Describe a time you went above and beyond for a candidate during their onboarding.

Provide an example that showcases your commitment to candidate experience. Highlight specific actions you took that exceeded expectations and how these actions contributed to a positive onboarding experience.

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How do you handle changes to client requirements or processes?

Illustrate your adaptability by discussing instances where you had to adjust your approach based on client needs. Share your communication style and how you ensure that such changes are documented and conveyed to all relevant parties.

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Why do you want to work as a Preboarding Specialist at Cielo?

Communicate your enthusiasm for the role by discussing what attracts you to Cielo as a company and the Preboarding Specialist position. Highlight your passion for helping candidates succeed and how you align with Cielo’s mission of talent acquisition excellence.

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To illuminate talent, wherever it can be found.

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Full-time, hybrid
DATE POSTED
December 1, 2024

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