SMB Account Manager - South Central Region

As an SMB Account Manager at Sealed Air Corporation, your primary responsibilities involve driving sales growth through a knowledge-based selling approach. This includes understanding customer needs through research and open-ended questioning, maintaining relationships with existing clients, and prospecting for new customers. You'll also be responsible for creating sales plans to boost profitability and growth within your designated geographical area.

To be considered for the SMB Account Manager position at Sealed Air Corporation, you should possess a BA/BS degree, with an MBA or MS being a plus. Additionally, a minimum of 3 years of experience in outside sales and proficiency with the Microsoft Office Suite is required. Strong communication skills, business acumen, and a proven ability to influence decision-making are essential qualifications for this role.

Sealed Air Corporation provides a supportive environment for sales professionals to achieve their goals through comprehensive product training and a collaborative approach. As an SMB Account Manager, you will have access to marketing resources and tools that help to improve account profitability by accurately managing margins and launching new products tailored to customer needs.

The SMB Account Manager role at Sealed Air Corporation requires the ability to travel overnight as part of your duties. You'll be visiting clients in your designated geographical area, so a valid driver's license is necessary. The travel will enable you to build and maintain strong relationships with customers across the South Central Region.

The sales approach for an SMB Account Manager at Sealed Air Corporation centers around a consultative selling strategy. This involves actively engaging with customers to identify their challenges and tailoring solutions accordingly. By leveraging your deep understanding of Sealed Air's product offerings and sustainability goals, you can effectively guide customers from prospecting to problem-solving, ensuring they find the best solutions to meet their needs.

To build relationships with new clients, I would adopt a consultative approach, starting with thorough research to understand their business needs. Engaging them in meaningful conversations and asking open-ended questions would help establish trust and demonstrate my desire to provide tailored solutions.

To drive sales growth in my territory, I would develop a comprehensive sales plan that identifies potential clients and outlines specific goals. Additionally, I would utilize data to analyze market trends and customer behavior, adjusting my approach based on the insights gained.

In addressing a challenging customer situation, I would first listen to the client's concerns to fully understand the issue. Open communication and empathy are essential. I would then work collaboratively to identify the root cause and offer practical solutions that align with their needs while ensuring customer satisfaction.

Maintaining successful client relationships requires regular communication, transparency, and a deep understanding of their evolving needs. It's crucial to promptly address any concerns and provide ongoing support, ensuring clients feel valued and understood.

A successful sales initiative I led involved launching a new product line and conducting market research to identify key customers. By creating tailored presentations that highlighted the benefits of the new offerings and facilitating demonstrations, I was able to significantly increase sales and expand market presence.

I prioritize my duties by assessing client needs and immediate deadlines, while also considering long-term growth opportunities. Implementing a daily schedule that includes client meetings, follow-ups, and time for administrative tasks helps me to stay organized and productive.

My greatest strength as an Account Manager lies in my ability to connect with clients and understand their unique challenges. This skill allows me to provide tailored solutions that not only meet their goals but also promote lasting relationships built on trust.

I stay informed about industry trends by subscribing to relevant publications, attending webinars, and actively engaging in professional networks. Staying connected with colleagues and industry experts also provides valuable insights that I can leverage in my sales strategy.

During a recent quarter, I was tasked with meeting a tight sales deadline for a major client. I organized a team effort, aligning resources efficiently and prioritizing key client communications. By staying focused and proactive, we not only met the deadline but also exceeded the sales target.

Handling rejection in sales is challenging, but I view it as an opportunity for growth. I take the time to reflect on the experience, analyze feedback, and adjust my approach for future interactions, ensuring that I continually improve and maintain a positive mindset.