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DEPUTY DIRECTOR, PLANNING

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Planning and Resiliency (P&R) Bureau’s mission is to prepare the City to respond and adapt to emergencies through collaborative, scalable planning; comprehensive interagency coordination; and innovative recovery and resilience. To executive this mission, the P&R Bureau includes Interagency Coordination with an assistant commissioner leading three units made up of subject matter experts in Health and Medical, Human Services, and Critical Infrastructure; Resiliency and Recovery with an assistant commissioner leading the Resiliency Implementation and Resiliency and Recovery Planning units; and the Planning unit.
The Planning Unit drives the creation, enhancement, and sustainment of comprehensive citywide emergency planning in NYC. The unit works with NYCEM staff and external partners to increase the City’s capacity for developing and maintaining flexible, effective, and actionable planning documents. Additionally, the Planning Unit also works with stakeholders to enhance the City’s preparedness for natural, human-caused, and technological hazards through planning initiatives, help identify emerging issues and current planning gaps, and assist with developing trainings and exercises based on planning documents.

NYCEM is seeking a seasoned candidate with experience in project management, emergency planning, and strategic planning for the Deputy Director of Planning position.

Reporting to the Director of Planning, the Deputy Director of Planning will work with staff and colleagues across the agency to oversee activities related to citywide emergency planning, including the planning process and management of planning portfolios. The Deputy Director is expected to lead, support, and track major emergency planning initiatives; facilitate intra- and interagency coordination and communication; define and promote standards and implements quality assurance to produce high-quality, actionable, and user-friendly documents; and support strategic planning and initiatives. Additionally, the Deputy Director will directly manage all Program Managers within the team.

Responsibilities may include, but are not limited to:
- Work with staff and units to support development, maintenance, and socialization of major planning documents, including planning process from conceptual development to finalization (e.g., chemical, biological, radiological, nuclear, and explosives (CBRNE), extreme heat, coastal storm, flooding, cyber, winter weather, etc.).
- Build relationships with internal and external partners to increase collaboration, streamline planning efforts, and enhance citywide planning documents and processes.
- Advance and maintain tools and resources to support staff through planning processes and document development in collaboration with staff and units.
- Maintain a big-picture view of all Unit activities, while also supporting day-to-day tasks, ensuring proper support and resources are provided to meet all deadlines.
- Provide project management leadership and support to staff and assure production of deliverables.
- Manage staff and build interdisciplinary teams to support emergency planning needs.
- Collaborate with units to annually review all major planning documents, identify gaps, and catalog annual planning priorities.
- Develop, implement, and socialize quality assurance and maintenance mechanisms for citywide planning documents, including updating templates, tools, and resources for SMEs moving through the planning process.
- Support the Director of Planning with Unit-wide initiatives, coordination, and strategic planning, including the creation of a strategic vision for prioritizing updates, processes, and new initiatives with the Unit.
- Identify gaps with the Unit and work to improve them (ex: team-wide professional development, cross-training opportunities, bringing units together who have intersecting work, etc.).
- Support Deputy Commissioner of Planning & Resiliency and Director of Planning to advance bureau-wide strategic goals and in alignment with the agency’s strategic plan.
- Actively encourage and support the development of direct reports, and foster a culture of collaboration that is effective, equitable, and responsive to evolving situations.
- Review new and updated planning documents with an eye toward grammar, formatting, standardization, and accessibility.
- Become proficient in relevant NYCEM technological systems (including the intranet, ShareFile, SharePoint, database management, etc.), and leverage them to ensure major planning documents and resources are easily available to NYCEM staff and agency partners.
- Support staff and leadership on cross-functional efforts, including analysis and studies to advance approaches to planning and operational capabilities.
- Work on special projects and other duties as assigned.


**PLEASE NOTE THE FOLLOWING:

- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

- This position is supported with grant funding through 8/31/2025 with the possibility of an extension.

- IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.


PREFERRED SKILLS
- Superior project management skills and a demonstrated ability to work independently or collaboratively to prioritize and deliver complex projects within compressed timelines.
- Excellent verbal and written communication skills, including experience distilling complex information into high-level documents and briefing executives or other stakeholders.
- Strong interpersonal and supervisory skills with an ability to work well within a team structure while maintaining independent latitude for good judgement and delegation of tasks across a portfolio of projects
- Excellent people management skills with a proven ability to effectively coach and mentor staff, invest in their professional development, and create and enhance positive team culture and working environments.
- Confidence and experience managing multiple competing priorities in dynamic, high-pressure environments.
- Strategic planning skills and experience strongly preferred.
- Experience with database management, especially using Airtable, Excel or other platforms.
- Experience in data analysis and visualization preferred.
- Ability to synthesize processes into quantifiable metrics and reports preferred.
- Excellent editing skills with consideration of audience, layout, and usability.
- Experience writing emergency, technical, and/or operational plans preferred.
- Experience facilitating meetings and discussions with various stakeholders including executive staff, conducting presentations, communicating key objectives, and building consensus.
- Experience managing staff with broad responsibility to operate independently.
- Proficiency with Microsoft Office applications (Word, Excel, Access, and PowerPoint).


**Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**

Qualifications

1 . A four-year high school diploma or its educational equivalent and eight years satisfactory full-time professional experience in one or a combination of the following: emergency management, fire or police services, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made. 18 months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in one or a combination of the areas listed in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or

3. A master' s degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences, or related field, and three years of satisfactory full-time professional experience in one or a combination of the areas described in "1" above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above; or

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent and the 18 months of executive, managerial, administrative, or supervisory experience, as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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What You Should Know About DEPUTY DIRECTOR, PLANNING, City of New York

Are you ready to take on a vital leadership role in emergency management? New York City Emergency Management (NYCEM) is looking for an inspiring Deputy Director of Planning to join our team in Brooklyn, NY! Here at NYCEM, we believe in preparing New Yorkers for emergencies before they occur, as well as providing support during and after such events. As the Deputy Director of Planning, you will work closely with a talented group of professionals dedicated to enhancing the City’s capacity for effective emergency planning. Your responsibilities will include overseeing significant planning initiatives, collaborating with various stakeholders, and driving the creation of comprehensive planning documents that address a wide range of emergencies, from natural disasters to technological hazards. You'll play an essential role in promoting collaboration across agencies, ensuring that our documents are actionable and user-friendly. If you have a strong background in project management, strategic planning, or emergency planning, and you’re excited about fostering a collaborative culture while ensuring the City is prepared for the unexpected, this position could be the perfect fit! You will also lead a team of passionate Program Managers, guiding them in supporting enhanced emergency preparedness and response strategies. Your expertise will help in identifying gaps, coordinating planning processes, and developing training exercises that strengthen our resilience. Join us at NYCEM, and together, we'll make a difference in public safety and community resilience!

Frequently Asked Questions (FAQs) for DEPUTY DIRECTOR, PLANNING Role at City of New York
What are the key responsibilities of the Deputy Director, Planning at NYCEM?

As the Deputy Director of Planning at New York City Emergency Management (NYCEM), your key responsibilities will include overseeing citywide emergency planning, managing planning portfolios, and leading major emergency planning initiatives. You will collaborate with internal and external partners to enhance planning processes, develop essential documents, and ensure that all activities are aligned with the City’s strategic goals.

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What qualifications are required for the Deputy Director, Planning position at NYCEM?

To be considered for the Deputy Director, Planning position at NYCEM, candidates must possess a four-year high school diploma or equivalent, along with eight years of professional experience in fields related to emergency management, public safety, or urban planning. Importantly, 18 months of this experience should be in a managerial or supervisory role. A bachelor's or master's degree in relevant fields can also fulfill these requirements.

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How does the Deputy Director, Planning ensure quality in NYCEM’s planning documents?

The Deputy Director, Planning at NYCEM ensures quality in planning documents by implementing quality assurance processes, reviewing documents for grammar, formatting, and accessibility, and facilitating collaboration among team members. They also develop tools and templates that help to create high-quality, user-friendly documents that meet the City's emergency preparedness needs.

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What kind of experience is preferred for the Deputy Director, Planning role at NYCEM?

Preferred experience for the Deputy Director, Planning role at NYCEM includes strong project management skills, proficiency in strategic planning, and expertise in database management and analysis. Candidates with experience in public health, urban planning, or other relevant fields will find their skills particularly valuable in this role.

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What can candidates expect in terms of work hours for the Deputy Director, Planning position at NYCEM?

Candidates applying for the Deputy Director, Planning position at NYCEM should be prepared for non-standard work hours, as the selected candidate will serve on an on-call Emergency Operations Center (EOC) team. This may involve working nights, weekends, and holidays during emergencies, as well as participating in trainings and drills to enhance emergency response skills.

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Common Interview Questions for DEPUTY DIRECTOR, PLANNING
What inspired you to apply for the Deputy Director, Planning position at NYCEM?

When answering this question, candidates should reflect on their passion for emergency management and public service. Discuss specific experiences that motivated you to seek this role, such as your previous work in strategic planning or collaborative projects aimed at enhancing community resilience.

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How have you successfully managed competing priorities in a high-pressure environment?

Provide an example that illustrates your ability to prioritize tasks effectively. Talk about the strategies you implemented to manage multiple responsibilities, such as using project management tools, and emphasize your capacity for maintaining high-quality work under pressure.

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Can you describe a successful emergency planning initiative you led?

When responding, structure your answer to highlight the initiative’s goal, your specific role in leading the project, the collaborative efforts you utilized, and the outcomes. Emphasize the impact of the initiative on the City’s emergency preparedness and your ability to bring diverse teams together.

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What methods do you use to evaluate the effectiveness of planning documents?

Discuss your approach to assessing planning documents, including conducting reviews with team members, gathering feedback from stakeholders, and using metrics to measure the success of previous plans. Provide examples of adjustments you made based on your evaluations to improve future documents.

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How do you foster collaboration among diverse teams at NYCEM?

Candidates should talk about their strategies for building strong relationships and open lines of communication among team members. Highlight specific examples where you took steps to promote teamwork and collaboration, such as facilitating workshops or regular check-ins to ensure alignment on goals.

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What experience do you have in developing training exercises based on planning documents?

Explain your experience in designing and executing training exercises related to emergency response. Discuss the objectives of the exercises, your role in their development, and how they helped staff to better understand and utilize the planning documents.

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How would you approach the task of identifying gaps in emergency planning processes?

Emphasize your analytical skills and detail the methods you would use to assess current processes against best practices. Discuss how you would gather input from stakeholders, analyze historical data, and facilitate discussions to pinpoint areas needing improvement.

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Describe your leadership style when managing a team of program managers.

Provide an overview of your leadership approach. Discuss how you balance guiding your team with fostering autonomy, encourage professional development, and create a supportive environment for collaboration and innovation.

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What tools or systems do you find indispensable for project management in emergency planning?

Share specific tools that you have found useful in your previous roles, such as project management software or data analysis programs. Discuss how these tools aid your workflow and enhance collaboration among team members during planning projects.

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How do you ensure that planning documents remain accessible and understandable for various audiences?

Explain your approach to writing and reviewing documents with a focus on clarity and accessibility. Discuss how you would engage different stakeholders during the document development process to ensure that their needs are met and the information is conveyed effectively.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
December 26, 2024

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