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DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.Our Commitment To Equity, Effectiveness, And Sustainability Guides Our Work Providing City Agencies With The Critical Resources And Support Needed To Succeed, Including• Recruiting, hiring, and training City employees.• Managing 55 public buildings.• Acquiring, selling, and leasing City property.• Purchasing over $1 billion in goods and services for City agencies.• Overseeing the greenest municipal vehicle fleet in the country.• Leading the City's efforts to reduce carbon emissions from government operations.When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.DCAS’ Citywide Equity and Inclusion (CEI) provides critical guidance and support to all city agencies ensure the proper implementation and adherence to federal, state and city mandated workplace non-discrimination policy and procedures, including responsibilities under the New York City Charter and promulgated by the citywide EEO Policy: The City of New York Equal Employment Opportunity Policy (2021). The mission of DCAS’s Citywide Equity and Inclusion (CEI) is to foster the City of New York’s emergence as an innovative and global leader in equitable, diverse and inclusive employment practices. CEI is responsible for the development of the City’s EEO Policy and other equal employment opportunity (EEO)- best practice guidance impacting the workforce across over 80 agencies (mayoral or non-mayoral).The Investigation and Compliance Unit, to which this position belongs, updates and provides guidance to agency EEO Officers on investigative and reasonable accommodation processes, develops and presents legally mandated non-discrimination training curricula, conducts very time-sensitive high level discrimination complaint investigations when the EEO Officer or agency head is a party.CEI develops and collaborates on strategies that fulfill the City’s EEO mandates, under local laws and executive orders, and equity and inclusion initiatives that drive the development, engagement, advancement, and retention of a diverse and inclusive workforce. CEI also guides city agencies as they establish their own D&I strategies through the charter-mandated annual Diversity & EEO plans that set forth objectives and best practices to implement EEO policies, promote equitable workforce practices, and create engaging and respectful workplace environments.Under the direction of the Director, Investigations and Compliance Unit, the Investigations and Compliance Officer will:• Manage relationships with agency EEO personnel, including provide guidance on the proper interpretation and application of EEO Policy, investigative practices, and requests for reasonable accommodations.• Assess complaints, inquiries, and process-related questions presented to CEI from employees throughout the city and take subsequent appropriate actions.• Manage multiple complex EEO investigations through to completion in accordance with CEI’s mandate without the need for significant oversight.• Prepare well-written and well-reasoned investigative reports that are clear and supported by the facts, including make associated recommendations in accordance with EEO Policy.• Manage high-level CEI projects and specialized initiatives.• Supervise subordinate attorneys, college aides, interns, and CEI support staff, as necessary.• Demonstrate good judgment in identifying and overcoming hurdles at all stages of investigation, and confer, as appropriate, with appropriate authorities such as the City’s Law Department.• Manage case practice reviews, including routine reviews of agency EEO complaint and reasonable accommodation files, training records, training content, instructor-led workshops, and the use of complaint tracking systems.• Ensure agency compliance with the submission of annual and quarterly EEO/Diversity & Inclusion plans and reports on complaint data.• Analyze citywide trends, including inquiry and complaint data, and offer appropriate guidance to agencies in addressing necessary shifts in workplace culture and other systemic concerns.• Formulate and monitor enforcement strategies with respect to new legislation, regulations, and policy.• Develop policy and guidance memoranda to drive increased compliance with EEO, diversity, and inclusion, anti-harassment /anti-discrimination policies.• Establish a standardized review and approval protocol for agency delivered EEO training and policy statements.• Plan and conduct training on investigative protocols/procedures, complaint filing and tracking, and other EEO-related topics.• Work collaboratively with the General Counsel’s Office and the Human Capital Division on compliance related to workforce data, training content, and other projects, as needed.• Conduct legal research on EEO and employment-related issues and relevant legislation.• Travel to meet with city officials, employees, and members of the public as part of investigative interviews or processes, training, and compliance-related meetings or events.• Perform additional duties as required.Minimum Qualifications• Admission to the New York State Bar; and either "2" or "3" below.• One year of satisfactory United States legal experience subsequent to admission to any state bar; or• Six months of satisfactory service as an Agency Attorney Interne (30086).Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment.In Addition To Meeting The Minimum Qualification RequirementsTo be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.Preferred Skills• In depth understanding of federal, state and local laws and regulations relating to equal employment opportunity, sexual harassment, retaliation, and reasonable accommodations. - Demonstrated experience conducting complex investigations, knowledge of proper objective interview techniques and due process principles. - Significant knowledge and experience with handling EEO and employment-related matters, including the investigation of, and response to, EEO complaints filed at various human rights regulatory venues. - Proven work experience developing and administering EEO compliance, investigatory, and reasonable accommodation policies.Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/Residency RequirementNew York City Residency is not required for this position.Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy., $89,613.00 – $103,055.00

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What You Should Know About Investigations and Compliance Officer, City of New York

As an Investigations and Compliance Officer at DCAS, you’ll be stepping into a role that is vital for ensuring that the laws guiding workplace equality are not just written, but actively lived out in the policies and practices of all city agencies in New York City. Our mission is all about supporting New York City's agencies to run smoothly while promoting equity, effectiveness, and sustainability. You’ll be managing complex and sensitive investigations, guiding Agency EEO personnel, and preparing insightful reports based on your findings. Your expertise will help craft non-discrimination training that adheres to not just city laws, but also promotes a diverse and inclusive work environment. Each day, you will engage with various agencies, collecting and analyzing data that will inform necessary changes, and helping to shape a culture that respects everyone regardless of their background. This is more than just a job; it’s a chance to make a substantial impact on how the City of New York promotes inclusion and equality in the workplace. From overseeing training implementations to providing legal support, your role will be central in fostering an environment where all employees feel valued. Join us in this pivotal journey and help uphold our commitment to equity for generations to come by applying your legal expertise in a huge way. Let’s make New York an even better place to work together!

Frequently Asked Questions (FAQs) for Investigations and Compliance Officer Role at City of New York
What are the responsibilities of the Investigations and Compliance Officer at DCAS?

The Investigations and Compliance Officer at DCAS is tasked with managing complex EEO investigations, providing guidance to agency EEO personnel, and preparing detailed investigative reports. The position also involves overseeing training initiatives and ensuring compliance with diversity and inclusion policies across all city agencies.

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What qualifications do I need for the Investigations and Compliance Officer role at DCAS?

To qualify for the Investigations and Compliance Officer position at DCAS, candidates must be admitted to the New York State Bar and possess relevant legal experience. Ideally, candidates have experience in EEO law and compliance, conducting investigations, and developing training programs on non-discrimination practices.

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How does the Investigations and Compliance Officer contribute to equity and inclusion in New York City?

The Investigations and Compliance Officer at DCAS plays a pivotal role in enhancing equity and inclusion by managing investigations into workplace discrimination complaints and developing training materials that address EEO best practices. Their work directly impacts the city’s initiatives to create a diverse and respectful workforce.

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What skills are preferred for the Investigations and Compliance Officer at DCAS?

Preferred skills for the Investigations and Compliance Officer position at DCAS include a deep understanding of EEO law, experience with complex investigations, and strong analytical skills for evaluating data related to complaints and inquiries. Familiarity with training implementation and personnel guidance is also beneficial.

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Is New York City residency required for the Investigations and Compliance Officer position at DCAS?

No, New York City residency is not required for the Investigations and Compliance Officer role at DCAS, making it an open opportunity for qualified candidates regardless of their current location.

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Common Interview Questions for Investigations and Compliance Officer
How would you handle a complex EEO investigation?

When handling a complex EEO investigation, it's important to first gather all relevant details surrounding the complaint, then carefully interview involved parties using objective techniques. Documenting the process thoroughly and drawing conclusions based on the evidence collected is key to ensuring a fair outcome.

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Can you describe your experience with non-discrimination training?

In previous roles, I have designed and delivered non-discrimination training sessions tailored to various agency needs. This includes developing instructional materials that align with legal requirements and conducting workshops to effectively communicate policies to employees across different levels.

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What strategies do you employ for fostering diversity and inclusion?

To foster diversity and inclusion, I advocate for the implementation of transparent hiring practices, regular assessment of agency EEO policies, and ongoing training initiatives. Engaging stakeholders and creating collaborative environments allows for a more inclusive workplace culture.

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How do you stay updated on EEO laws and regulations?

Staying updated on EEO laws involves regularly reviewing legal publications, attending EEO-focused conferences, and participating in continuous legal education. Networking with professionals in the field also provides insights into emerging trends and changes in legislation.

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What is your approach to analyzing complaint data?

When analyzing complaint data, I focus on identifying patterns and trends that may indicate systemic issues. This entails quantitative analysis combined with qualitative insights gathered from interviews, which provides a holistic view of workplace culture and areas for improvement.

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How do you ensure compliance with EEO policies?

Ensuring compliance with EEO policies involves regularly reviewing agency practices, conducting audits on training and complaint protocols, and providing ongoing support and guidance to EEO personnel. Transparency and communication are essential for fostering adherence to policies.

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Describe your experience with legal research related to employment issues.

I have conducted extensive legal research focused on employment issues, including investigating case law, statutes, and regulations impacting EEO policies. This research informs my strategies for compliance and assists in developing effective training materials.

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How do you handle conflicts of interest during investigations?

In handling conflicts of interest, I prioritize impartiality by recusing myself from cases where personal bias could occur and collaborating with neutral third parties to ensure an unbiased investigation. Documentation is key to maintaining transparency throughout the process.

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What techniques do you use for effective interviewing during investigations?

Effective interviewing techniques include active listening, establishing rapport, and asking open-ended questions. Utilizing a structured format helps ensure that all pertinent information is collected while allowing interviewees to express their perspectives freely.

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How do you contribute to the development of agency EEO plans?

I contribute to the development of agency EEO plans by providing insights based on data analysis, guiding agencies in setting realistic diversity targets, and facilitating training to ensure all personnel understand their roles in fostering an inclusive environment.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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DATE POSTED
December 2, 2024

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