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SENIOR PRESS OFFICER

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The External Affairs bureau works to engage with New Yorkers, elected officials, community organizations, private businesses and regional partners to inform them about the agency’s and the City’s efforts before, during, and after an emergency. Its units include Public Information (Press and Communications), Government Relations, and Strategic Partnerships.
The Public Information unit is comprised of two units: Press and Communications. Press serves as the spokespeople for the agency. Communications works in conjunction with other External Affairs divisions to prepare and disseminate NYC Emergency Management’s preparedness message as well as promote the initiatives of all agency units.

Join the New York City Emergency Management (NYCEM) team as a Senior Press Officer in our External Affairs bureau's Press unit. In this high-impact role, you'll help secure New York City's resilience by delivering key information and executing strategic communication plans. You'll be involved in daily press operations and act swiftly during emergency incidents.

As a vital link to the public, stakeholders, and media, you'll convey complex emergency issues clearly and consistently. In your role, you'll be instrumental in shaping and executing our agency's public information strategy, ensuring its alignment with our broader vision. You'll also manage various press portfolios, concentrating on establishing solid relationships with local media to achieve a unified communication strategy.

In this high-impact role, the Senior Press Officer will:

- Serve as a liaison with news outlets, government agencies, and external partners, building relationships with new and existing contacts.
- Regularly update and expand the agency's primary media list while identifying new media outlets and reporters; also manage media monitoring tools and perform administrative tasks such as basic photography and video recordings as necessary.
- Contribute to strategic communications that support and advance NYCEM's role and identity.
- Assist in reviewing news outlets, trade, and academic publications daily to identify news and features relating to the agency and relevant policy areas.
- Support research efforts to address press inquiries, assisting in drafting and issuing responses.
- Assist in writing and editing press materials, including media advisories, press releases, and features for trade publications.
- Assist in coordinating press conferences and events, communicating effectively with the public, media, agency staff, and other partners.
- Assist the communications team in developing features that highlight agency staff and various agency activities.
- Aid in coordinating sensitive, deadline-driven, emergency-related agency and citywide press issues in collaboration with other agencies and City Hall.
- Provide dedicated media support during agency-led emergency operations, including non-standard hours.
- Undertake special projects as assigned.


*PLEASE NOTE: The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between

**PLEASE NOTE THE FOLLOWING:

The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.


This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2025 with the possibility of an extension.
____________________

Candidates must be authorized to work in the United States without employer support to be eligible for selection.

For this position, the “Special Note” below in the Minimum Qualification Requirements does apply.

IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.


PREFFERED SKILLS:
- Previous experience in a press or public relations role is beneficial, especially within a government or emergency management context, particularly with the New York City press corps.
- Some experience in politics and/or government, with an understanding of New York City's unique context (geography, politics, ).
- Comfort working under pressure, particularly in emergency or crisis situations, and readiness to work non-standard hours when necessary.
- Strong writing, editing, and research skills, familiarity with AP style, and some experience in media and communication planning.
- Good coordination skills, attention to detail, and the ability to manage multiple projects and priorities.
- Proficiency with Microsoft products and podcast audio editing programs.
- Bilingual or multi-lingual abilities are a plus.


In addition, the selected candidate will be able to demonstrate a proven ability in the following areas, from the agency’s performance management model:

Competencies:
o Knowledge – possesses appropriate subject matter expertise.
o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
o Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

**Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**

Qualifications

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or

3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$70000 / YEARLY (est.)
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$80000K

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What You Should Know About SENIOR PRESS OFFICER, City of New York

Join the team at New York City Emergency Management (NYCEM) as a Senior Press Officer and step into a crucial role that helps shape the narrative around emergencies and city initiatives. Here in Brooklyn, NY, you'll be an integral part of the External Affairs bureau, specifically in the Press unit. In this high-impact position, you'll engage with the public, media, and various stakeholders to ensure the community is well-informed before, during, and after emergencies. Your days will be filled with dynamic press operations where you will respond to inquiries, craft clear communication strategies, and handle complex emergency issues. You’ll also navigate relationships with local media, maintain communications related to agency projects, and coordinate press events. Your experience in public relations, ideally within a government context, will shine as you manage diverse press portfolios and deliver compelling press materials. Moreover, you will have the chance to work on strategic communications while participating in emergency operations as needed. This role offers the unique opportunity to make a significant difference in the lives of New Yorkers, working alongside a dedicated team committed to public safety and emergency preparedness. If you're looking for a rewarding challenge that combines your communication expertise with a passion for community service, then this is the perfect fit for you!

Frequently Asked Questions (FAQs) for SENIOR PRESS OFFICER Role at City of New York
What are the main responsibilities of a Senior Press Officer at NYCEM?

As a Senior Press Officer at New York City Emergency Management (NYCEM), your primary responsibilities will include serving as a liaison with media outlets, managing various press portfolios, and developing strategic communications that align with the agency's identity. You'll be actively involved in daily press operations, drafting press materials, and even coordinating press conferences and events. Your role will also require effective communication during emergencies, working outside of traditional hours, and contributing to emergency response efforts.

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What qualifications are required for the Senior Press Officer role at NYCEM?

To qualify for the Senior Press Officer position at New York City Emergency Management (NYCEM), candidates must have a minimum educational qualification of a high school diploma or its equivalent, along with six years of relevant professional experience, or a relevant bachelor's or master's degree coupled with related experience. Particularly, experience in public relations or communications within a government or emergency management context would be highly beneficial.

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What skills are preferred for a Senior Press Officer at NYC Emergency Management?

Preferred skills for a Senior Press Officer at New York City Emergency Management (NYCEM) include strong writing and editing capabilities, the ability to work under pressure during emergencies, and familiarity with AP style. Having previous experience in public relations is advantageous, especially with the New York City press corps. Additional skills in media planning and a keen eye for detail in project management are also highly regarded.

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How does a Senior Press Officer support emergency operations at NYCEM?

A Senior Press Officer plays a crucial role in supporting emergency operations at New York City Emergency Management (NYCEM) by providing dedicated media support during emergency incidents, crafting timely communications, and ensuring effective information dissemination. This includes managing press inquiries, producing essential press materials, and working collaboratively with city agencies and other partners to guarantee that accurate information reaches the public, often outside of regular business hours.

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What is the work environment like for a Senior Press Officer at NYCEM?

The work environment for a Senior Press Officer at New York City Emergency Management (NYCEM) is dynamic and fast-paced, particularly during emergencies. You will collaborate closely with a committed team in the External Affairs bureau, engaging with local media, government agencies, and community organizations. The role is often time-sensitive and may require you to work non-standard hours, ensuring that your efforts fit into the larger mission of keeping New Yorkers informed and safe.

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Common Interview Questions for SENIOR PRESS OFFICER
Can you describe your experience with managing press relations in a crisis situation?

In your answer, highlight specific examples of how you've managed media relations during a crisis. Discuss the strategies you implemented to ensure timely communication and how you maintained relationships with key media contacts. Emphasize your ability to remain calm under pressure and convey critical information clearly.

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What approaches do you take to develop a media list for a government agency?

Explain your method for identifying relevant media outlets and reporters that cover topics related to emergency management. Talk about how you maintain and update media lists and emphasize your commitment to building lasting relationships with local journalists to ensure they have the latest information from NYCEM.

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How do you prioritize tasks during an emergency when multiple communication needs arise?

Discuss your approach to prioritization, such as assessing the urgency of communications, the target audience, and the potential impact. Provide examples of how you've balanced competing demands in a high-pressure environment while ensuring that essential messages are delivered in a timely manner.

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What is your writing process for press releases and advisories?

Convey your process for structuring press releases, including the importance of clarity, brevity, and newsworthiness. Share how you adapt your writing style based on the target audience, and mention any tools or methods you use to proofread and ensure accuracy before dissemination.

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How do you ensure that your press materials align with the agency's overall strategic message?

Describe how you continuously review and integrate the agency’s goals into your communications. Highlight your collaboration with other departments to gather information and ensure that press materials reflect NYCEM's mission while being relevant to current events.

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What tactics do you employ to handle difficult media inquiries?

Discuss your approach to dealing with challenging inquiries, such as remaining calm, actively listening, and responding with factual information. Share how you prepare for potential tough questions and emphasize transparency and honesty in your communications.

Join Rise to see the full answer
How do you measure the success of your communication strategies?

Explain the metrics you utilize to gauge the effectiveness of your communication initiatives, such as media coverage, message reach, and public engagement. Talk about the importance of feedback and how you use it to refine future strategies.

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How do you handle working non-standard hours, especially during emergencies?

Share your mindset regarding flexible work hours and your commitment to public safety. Illustrate your organizational skills, ability to adapt, and willingness to collaborate with the team to maintain a cohesive approach to emergency communications.

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What role does teamwork play in your approach to press operations?

Emphasize the importance of teamwork in effectively managing press operations, particularly in an emergency context. Talk about how you foster collaboration, motivate colleagues, and leverage diverse perspectives to enhance communication outputs.

Join Rise to see the full answer
Can you give an example of a successful public information campaign you've led?

In your response, provide a specific instance where you led a public information campaign. Discuss the goals, target audience, strategies employed, and the outcomes achieved, highlighting what made it successful and what you learned from the experience.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 13, 2025

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