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Supervisor/Manager Part-Time - Desert Ridge

Claire's - A Career that's always in style

Part-Time Manager/3rd Key Holder Opportunity

About the Role

As a 3rd Keyholder at Claire's, you will be responsible for:

  • Supporting your Store Manager and Assistant Store Manager with the achievement of retail store targets by driving sales
  • In the absence of any other management they may open and close the store and are responsible at that point for ensuring that the store trades safely and legally
  • Delivering sales through friendly and efficient customer service
  • Ensuring our customers have a fun and enjoyable shopping experience
  • Demonstrating Claire’s products
  • Assisting customers with their queries using your product knowledge
  • Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions
  • Ear piercing (you will receive full training)
  • Ensuring the store looks presentable and inviting to our customers

About Claire's

  • A leading high street fashion retailer with +3000 stores globally
  • We specialize in fashionable jewelry, accessories and cosmetics products
  • Our core customer ranges from children to young women. We accommodate all our customers' moods, attitudes and styles, including: feminine and pretty, unique/individual and the latest catwalk trends
  • We are a fun place to work! We encourage all store members to wear our product
  • We encourage and support your development! If you're committed, ambitious and willing to learn we will provide you with the skills you need to grow in our company!

Qualifications - External

About You

  • Some high school required
  • Minimum 1 year retail experience
  • Excellent verbal/written communication and organizational skills
  • Basic computer skills
  • Understands the importance of Customer Service
  • Sound understanding of mathematics and strong reading comprehension skills
  • Ability to stand during scheduled shifts
  • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally
  • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers
  • Ability to operate POS system

Claire's is an equal opportunity employer committed to diversity, equity and inclusion and we encourage applications from members of all under represented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Compensation Range: $16.20 - $17.70

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

*Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email Benefits@claires.com. Only messages sent for this purpose will be considered.

Average salary estimate

$17280 / YEARLY (est.)
min
max
$16800K
$17760K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supervisor/Manager Part-Time - Desert Ridge, Claires

At Claire's, we're excited to offer a dynamic role as a Part-Time Supervisor/Manager at our Desert Ridge location in Phoenix, AZ. This opportunity is perfect for someone looking to blend their retail experience with a passion for customer service and team leadership. As a 3rd Keyholder, you will play a pivotal role in supporting the Store Manager and Assistant Store Manager in driving sales and achieving store targets. Your friendly demeanor and rockstar retail skills will shine as you deliver exceptional customer experiences, ensuring every shopper leaves with a smile. You’ll also be responsible for opening and closing the store, maintaining safety and legal standards, and taking charge when other management is unavailable. From assisting with visual merchandising to conducting stock takes and markdowns, your day will be filled with variety and excitement. Plus, with our training program, you’ll have the chance to learn the art of ear piercing! A part of Claire’s means being part of a fun, fashionable team. Here, we not only encourage you to wear our designs but also invest in your professional growth. We believe in empowering our team members to reach their goals and grow within our company. If you have at least a year of retail experience, solid communication skills, and a knack for organization, we’d love to hear from you. Join us in making Claire's the go-to destination for all things trendy and fabulous!

Frequently Asked Questions (FAQs) for Supervisor/Manager Part-Time - Desert Ridge Role at Claires
What are the main responsibilities of a Part-Time Supervisor/Manager at Claire's?

As a Part-Time Supervisor/Manager at Claire's, you will be supporting the Store Manager with achieving sales targets, providing exceptional customer service, opening and closing the store, and ensuring a pleasant shopping environment. You'll also assist with deliveries, visual merchandising, stock management, and potentially learn to perform ear piercings.

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What qualifications do I need to apply for the Part-Time Supervisor/Manager at Claire's?

To be considered for the Part-Time Supervisor/Manager position at Claire's, you need at least a year of retail experience, strong verbal and written communication skills, basic computer proficiency, and a solid understanding of customer service principles. Some high school education is required, along with the ability to lift and maneuver merchandise.

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How does Claire's support career growth for Part-Time Supervisors/Managers?

Claire's is committed to your professional development as a Part-Time Supervisor/Manager. We provide training and mentorship, encouraging team members to enhance their skills and grow within the company. If you're ambitious and ready to learn, you'll find numerous opportunities to advance your career here.

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What does the compensation look like for a Part-Time Supervisor/Manager at Claire's?

The compensation range for a Part-Time Supervisor/Manager at Claire's is between $16.20 and $17.70 per hour. Factors such as your experience, education, and location will influence the final pay. Claire's is dedicated to providing competitive compensation that meets or exceeds legal wage requirements.

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Does Claire's offer any benefits for part-time employees in the Supervisor/Manager role?

Yes, part-time employees at Claire's, including those in the Supervisor/Manager role, are eligible for voluntary welfare plans, a 401(k) match, vacation time, and sick time in required states, ensuring that you have support while balancing work and personal life.

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Common Interview Questions for Supervisor/Manager Part-Time - Desert Ridge
Can you describe a time when you exceeded customer expectations in a retail environment?

When answering this question, illustrate a specific instance where you went above and beyond for a customer. Highlight how your actions led to customer satisfaction and loyalty, showcasing your commitment to outstanding service.

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What strategies would you use to motivate your team as a Part-Time Supervisor/Manager?

Discuss techniques such as setting clear objectives, recognizing achievements, and fostering a positive team environment. Emphasize the importance of open communication and how you would encourage team collaboration to achieve store goals.

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How do you prioritize tasks during a busy retail shift?

Highlight your organizational skills. Explain how you assess urgent customer needs, manage stock, and delegate tasks among team members to ensure operations run smoothly during peak hours.

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What do you think is the key to a successful retail experience?

Address the importance of excellent customer service, a well-organized store, and a knowledgeable staff. Mention how a welcoming and trendy store environment can significantly enhance customer driving sales.

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How would you handle a conflict between team members?

Demonstrate your conflict resolution skills by discussing how you would encourage open dialogue between the parties, seek to understand both perspectives, and facilitate a resolution that restores team harmony.

Join Rise to see the full answer
What do you know about Claire’s and why do you want to work here?

Research the company’s values and product offerings. Convey your passion for the fashion retail industry and specifically mention how Claire’s unique products and company culture align with your career interests.

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How do you ensure compliance with safety and legal standards in the store?

Share your understanding of health and safety regulations in a retail context. Discuss how you would educate staff, conduct regular checks, and promote a culture of safety to protect both employees and customers.

Join Rise to see the full answer
Describe a time when you had to adapt to a significant change in a work environment.

Provide a personal example where you demonstrated flexibility and a positive attitude in response to a change, such as a new policy or management structure, and explain how you supported your team through the transition.

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What is your experience with visual merchandising?

Outline any relevant experience you have with visual merchandising, explaining how you’ve used product placement, displays, and overall store aesthetics to enhance the shopping experience and drive sales.

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How do you approach training new employees?

Share your training philosophy, emphasizing the importance of hands-on learning, setting clear expectations, and providing ongoing support and feedback to help new employees succeed in their roles.

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Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 7, 2025

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