User Acquisition Representative

The User Acquisition Representative at Clipboard Health is key to sourcing and onboarding new users, particularly healthcare professionals. This includes generating leads, articulating the value of our app, building rapport with providers, and assisting them through the onboarding process. Your efforts will directly impact our ability to fill urgent shifts in new markets.

To excel as a User Acquisition Representative at Clipboard Health, you should possess strong communication skills and experience engaging with English-speaking clients. However, beyond the basics, qualities like extreme ownership, curiosity, and the ability to navigate challenges in a fast-paced environment are essential for success in this role.

Clipboard Health values personal growth and offers a competitive pay structure and unlimited PTO for User Acquisition Representatives. You will operate within a dynamic startup environment where your initiative and contributions can lead to significant career advancement as the company scales.

A typical day for a User Acquisition Representative involves generating leads through online platforms, communicating the app's value to potential users, and assisting them with onboarding. You will make calls, send emails, and build relationships with healthcare providers to facilitate smooth transitions as they begin using the platform.

Yes, the User Acquisition Representative position at Clipboard Health is fully remote. This allows you to work from anywhere while contributing to a globally diverse and inclusive team, without the constraints of a traditional office environment.

To handle such situations, you should focus on understanding their concerns, actively listening, and addressing any misconceptions. Highlight specific features of the app that cater to their needs and share success stories from other healthcare providers to build credibility and trust.

Effective strategies for generating leads include utilizing social media platforms, engaging in community forums, and networking with healthcare professionals. Personalizing your outreach and providing meaningful insights about the app will help in capturing their interest and establishing a connection.

In your response, focus on a specific instance where you faced a challenge, describe the steps you took to address it, and emphasize the positive outcome. This demonstrates your problem-solving skills and resilience—qualities that are needed to thrive as a User Acquisition Representative.

Start by clearly outlining how the app benefits healthcare professionals—such as flexible scheduling, increased job opportunities, and direct access to shifts. Tailor your pitch to address the specific needs of your audience, ensuring they understand how the app can enhance their work-life balance.

Your motivation may stem from a desire to help others succeed or a passion for building relationships. Emphasize how you enjoy overcoming challenges and finding innovative ways to attract and retain users, aligning this motivation with the mission of Clipboard Health.

You need to provide tailored support by being approachable and available to assist with any questions during the onboarding process. Offering clear guidance, walkthroughs, and follow-ups will ensure users feel confident in utilizing the app from the start.

Maintaining motivation can be achieved by establishing a structured daily routine, setting clear goals, and utilizing productivity tools. Stay connected with your team through virtual check-ins to share successes and challenges, fostering a collaborative and motivating remote work environment.

A great User Acquisition Representative possesses a balance of empathy, communication skills, and tenacity. They must be able to connect with prospective users, articulate value propositions clearly, and remain persistent even in the face of challenges—all qualities that align well with Clipboard Health's mission.

Prioritization is key in such scenarios. To manage multiple onboarding processes, assess users' needs, and segment them based on urgency and opportunity. Utilize tools to track progress, ensuring that no user feels neglected while maintaining smooth communication throughout their onboarding journey.

Building rapport includes active listening, showing genuine interest in users' needs, and providing personalized communication. You can also share relatable experiences or testimonials to establish credibility and trust—the foundation for a positive user relationship.