Recruiting Operations PM

Who are we?

Our mission is to scale intelligence to serve humanity. We’re training and deploying frontier models for developers and enterprises who are building AI systems to power magical experiences like content generation, semantic search, RAG, and agents. We believe that our work is instrumental to the widespread adoption of AI.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. We like to work hard and move fast to do what’s best for our customers.

Cohere is a team of researchers, engineers, designers, and more, who are passionate about their craft. Each person is one of the best in the world at what they do. We believe that a diverse range of perspectives is a requirement for building great products.

Join us on our mission and shape the future!

Why this role?

As the Recruiting Operations Program Manager, you will be a key player in our fast-paced and dynamic organization, responsible for driving and optimizing our end-to-end recruiting operations. You will collaborate closely with our recruiting team and with cross-functional teams to enhance and streamline our recruitment processes, ensuring a seamless experience for both candidates and internal stakeholders. This role requires a strategic mindset, exceptional project management skills, and a deep understanding of our ever-changing industry. 

• Develop and implement a comprehensive recruiting operations strategy aligned with the company’s growth objectives, incorporating best practices and industry trends.
• Analyze, design, and optimize end-to-end recruitment processes to enhance efficiency, scalability, and candidate experience. 
• Create recruiting programs that focus on delivering efficient processes and elevate Coher’s talent team. 
• Work closely with the Recruiting team, hiring managers, and other stakeholders to understand hiring needs and implement effective solutions.
• Evaluate, implement, and optimize recruiting technologies to streamline processes and enhance the overall candidate experience. 
• Establish key performance indicators (KPIs) to measure effectiveness of recruiting operations and provide regular reports to VP, People Operations, Head of Recruitment, and leaders across the organization, with actionable insights. 
• Ensure compliance with relevant employment laws and regulations, while also driving diversity and inclusion initiatives within the recruiting processes. 
• Oversee relationships with external vendors to maximize value and efficiency as well to stay ahead of renewing annual contracts. 
• Implement strategies to enhance the candidate experience, from application to onboarding, and continuously seek ways to improve. 

• 7+ years of experience in recruiting operations, talent acquisition, or related roles, preferably within the AI or technology industries. 
• Proven track record of successfully managing and implementing complex projects with multiple stakeholders. 
• Strong analytical and problem-solving skills, with the ability to interpret data and trends to inform decision-making. 
• Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organization. 
• Comfortable working in a fast-paced, high-growth environment and adapting to changing priorities. 
• Familiarity with various recruiting technologies, applicant tracking systems, and data analytics tools, staying on top of industry trends and keeping our team ahead of the curve. 

If some of the above doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.

We value and celebrate diversity and strive to create an inclusive work environment for all. We welcome applicants of all kinds and are committed to providing an equal opportunity process. Cohere provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Our Perks:

🤝 An open and inclusive culture and work environment 

🧑‍💻 Work closely with a team on the cutting edge of AI research 

🍽 Weekly lunch stipend, in-office lunches & snacks

🦷 Full health and dental benefits, including a separate budget to take care of your mental health 

🐣 100% Parental Leave top-up for 6 months for employees based in Canada, the US, and the UK

🎨 Personal enrichment benefits towards arts and culture, fitness and well-being, quality time, and workspace improvement

🏙 Remote-flexible, offices in Toronto, Palo Alto, San-Francisco and London and co-working stipend

✈️ 6 weeks of vacation

Note: This post is co-authored by both Cohere humans and Cohere technology.