Villa Host

A luxury hideaway on the northeast coast of Mauritius, Constance Prince Maurice blends timeless elegance, serene surroundings, and exceptional service. Working here means joining a passionate team where excellence is a mindset, every detail counts, and hospitality is celebrated as a true art form.

The Villa Host serves as the primary point of contact for guests staying in villas, delivering personalized, seamless, and high-quality service throughout the guest's stay. 

Duties and Responsibilities:

• Provide a warm welcome and personalized check-in/check-out experience for villa guests.

• Act as a personal concierge, handling all guest requests promptly and efficiently.

• Coordinate with housekeeping, room service, and other departments to ensure guest expectations are exceeded.

• Maintain detailed knowledge of the property, services, and local attractions to assist guests with inquiries and arrangements.

• Ensure the villa is perfectly prepared prior to guest arrival and inspected daily for quality and cleanliness.

• Handle guest complaints or issues with discretion, professionalism, and timely follow-up.

• Prepare and deliver thoughtful in-villa amenities and surprises during the guest’s stay.

• Maintain accurate records of guest preferences and feedback to enhance future stays.

• Promote upselling opportunities and hotel offerings in a discreet and guest-focused manner.

• Maintain discretion and ensure guest privacy and confidentiality at all times.

NC3 in Housekeeping or any other similar qualifications.

Minimum 2 years of experiences as Villa Host in a luxury Resort.

Effective communication skills in English and French, both verbal and written.

Able to interact warmly and professionally with high-end guests.

WORK WITH CONSTANCE

 🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿 We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

 🌿 Be part of a company that values people, innovation, and excellence.