Patient Access Analyst PRN

As a Patient Access Analyst PRN at Cooper University Health Care, your primary responsibilities include managing the Precertification integrity system and addressing departmental denial management. You will analyze denial data, collaborate on quality assurance processes, and develop strategies for timely resolutions of denied cases and appeals, all while fostering a supportive team environment.

To qualify for the Patient Access Analyst PRN position at Cooper University Health Care, candidates should possess a Bachelor’s degree or equivalent and ideally have a minimum of two years of management experience in hospital/ambulatory patient access. Proficiency in Microsoft Office, a comprehensive understanding of ICD-10 and CPT codes, excellent interpersonal skills, and the ability to manage multiple projects are essential.

The Patient Access Analyst PRN role significantly contributes to Cooper University Health Care's objectives by ensuring a sound understanding of payer policies related to denials and appeals. This role helps in streamlining patient access processes, reducing denial rates, and ultimately improving the patient experience.

Candidates for the Patient Access Analyst PRN position at Cooper University Health Care are required to obtain an EPIC Schedule Strategy Badge within 90 days of hiring and achieve EPIC Cadence Proficiency. These certifications ensure that the analyst is equipped to manage and optimize the scheduling protocols effectively.

Cooper University Health Care offers numerous professional development opportunities for Patient Access Analysts. As part of our commitment to employees, we provide access to training programs, workshops, and resources that can help you advance your career while making valuable contributions to our healthcare team.

In my previous roles, I have actively managed denial claims by analyzing data, identifying trends, and implementing process improvements that reduced denial rates by X%. I focus on understanding the root causes of denials to create effective strategies.

I regularly engage with industry publications, attend webinars, and participate in professional networks to stay informed about changes in payer policies. Additionally, I subscribe to newsletters and use online resources that provide updates on coding standards and procedural guidelines.

I have extensive experience using the EPIC system, where I've managed work queues, developed reports, and participated in the creation and validation of provider templates. My familiarity with EPIC allows me to efficiently facilitate patient access and ensure compliance with various authorization processes.

My strategy includes optimizing the scheduling templates and ensuring all team members are trained on the latest protocols. I believe that clear communication with providers and staff, combined with efficient data management practices, can significantly reduce access delays.

I thrive under pressure by prioritizing tasks and maintaining a structured approach to my work. I break down larger projects into manageable pieces and set clear timelines, allowing me to stay focused and meet deadlines without compromising quality.

In one instance, I was responsible for revamping the denial management process. I collected data on past denials, collaborated with stakeholders to gather input, and developed new strategies that led to a significant improvement in our denial resolution time. This project improved our team’s efficiency and reduced overall denials.

Teamwork is crucial, especially in healthcare, as it enhances communication and leads to better patient outcomes. I foster collaboration by encouraging open dialogue, conducting regular team meetings, and recognizing the contributions of team members to instill a sense of shared responsibility.

I ensure accuracy by thoroughly analyzing data and cross-referencing it with team inputs. I create comprehensive reports that clearly outline denial metrics, trends, and suggested action plans. Feedback from leadership is also invaluable for refining my presentations.

I utilize software tools alongside industry guidelines to meticulously analyze CPT codes and track payer policy changes. Staying informed about updates through continuing education ensures that my analyses are comprehensive and accurate.

My previous roles in patient access management provided me with a solid foundation in handling complex scheduling processes, understanding payer policies, and conducting data analysis. These experiences have equipped me with the skills necessary to succeed as a Patient Access Analyst PRN at Cooper University Health Care.