Strategic account executive (East)

The Strategic Account Executive (East) at Writer holds numerous responsibilities, focusing on driving business transformation through generative AI solutions. Key duties include developing a profound understanding of the generative AI landscape, qualifying inbound leads, and effectively managing the evaluation process for potential clients. This role also involves generating pipeline through outbound outreach, conducting product demonstrations, and assisting prospects in building a compelling business case for investment.

To qualify for the Strategic Account Executive (East) position at Writer, candidates should have over eight years of experience in a B2B SaaS closing role, preferably focused on Fortune 100 or Global 2000 organizations. Experience selling to CIOs or AI/innovation leaders is preferred. Strong communication skills and a proven ability to meet and exceed quotas are essential, along with experience in value-based selling and working with legal and procurement teams.

The sales process for the Strategic Account Executive (East) at Writer is designed to be thorough and relationship-focused. Responsibilities include qualifying leads, conducting product demonstrations, guiding prospects through pilot processes, and assisting them in navigating internal budgeting and procurement steps. Success in this role relies on building confidence among prospects and ensuring a seamless experience as they integrate Writer’s solutions into their operations.

As a Strategic Account Executive (East) at Writer, employees enjoy a range of benefits, including generous PTO, medical, dental, and vision coverage, paid parental leave, and fertility support. Additional perks include flexible spending accounts, health savings contributions, annual wellness stipends, and professional development allowances. Writer also provides competitive compensation packages, including stock options and a 401k plan.

Success for the Strategic Account Executive (East) is primarily measured by their ability to meet or exceed set sales quotas and effectively manage relationships with high-value clients. Metrics often include the number of qualified leads generated, successful business cases created with prospects, and overall client satisfaction during the sales process. Collaboration with internal teams to refine sales strategies also plays a critical role.

When building a business case for a new client, it’s essential to thoroughly understand their unique needs and pain points. Begin by asking insightful questions to uncover their specific challenges. Then, articulate how Writer’s generative AI solutions address those needs, supporting your arguments with data and examples of successful use cases. Highlight potential ROI and how our solutions streamline operations.

In responding to this question, pick a specific example that showcases your skills. Discuss the strategies you employed to generate new leads, how you engaged stakeholders, and what actions led to exceeding your quota. Quantify your achievements with figures to demonstrate the impact you had and emphasize any lessons learned that you can apply to future opportunities.

Effective outbound sales require a mix of targeted research and personalized outreach. I focus on identifying ideal client profiles and utilize strategic messaging that speaks to their needs. Leveraging tools for email sequences and follow-ups helps maintain engagement. Additionally, I emphasize the importance of building relationships and employing a consultative approach, ensuring that the prospect feels understood and valued.

Staying current in the fast-evolving AI industry involves a commitment to continual learning. I subscribe to industry publications, attend webinars, and participate in relevant professional networks. I also engage in online courses and collaborate with colleagues to share knowledge and insights. This proactive approach allows me to understand trends and provide informed recommendations to clients.

Handling objections effectively means listening closely to the client's concerns and responding with empathy and clarity. I strive to understand the root of their objections and then provide data-backed responses that address those specific issues. It’s important to reinforce the value of our solutions and share success stories from similar clients to build confidence.

Teamwork is crucial in my sales process, especially in complex sales environments. Collaborating with colleagues allows for shared strategies and insights that enhance the approach to prospects. Involving technical experts during demonstrations ensures clients receive accurate information, and sharing successes and setbacks helps refine our overall strategy for future engagements.

When navigating the legal and procurement processes, open communication is vital. I ensure early discussions with key stakeholders to clarify requirements and expectations. Understanding the client’s internal processes helps me guide them effectively through each step, assisting with any documentation required for approvals while maintaining transparency throughout the process.

Writer’s all-in-one generative AI platform, backed by our advanced LLMs and customizable solutions, truly sets us apart. Our focus on delivering transformational ROI and the meticulous support during evaluation and deployment creates a compelling case for clients. Additionally, our reputation and collaborations with leading enterprises highlight our position as a trusted partner in their innovation journeys.

Certainly! When I facilitated a pilot for a major client, I began by aligning our goals with their key performance indicators. I helped define success criteria and set clear expectations at the outset. Throughout the pilot, I provided consistent support and communicated results regularly, which allowed adjustments to be made as necessary. The successful completion led to achieving long-term contract negotiations, ultimately confirming the value of our partnership.

My sales style is consultative and relationship-driven. I prioritize understanding the client’s needs and challenges before pushing for a solution. Building trust is essential, and I focus on providing valuable insights that help clients make informed decisions. I balance this approach with the persistence necessary to follow up and keep the momentum of the sales process going.