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Front Door Waste Technician

Intro

At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.

Job Overview

As a Front Door Waste Technician, you manage the Cortland Front Door Program of a multimillion dollar, multifamily apartment home.

Roles You Will Play

The Rule Follower

  • Clean area around accidental waste spills, ensuring adherence to all applicable safety standards and policies
  • Adhere to required productivity standards for the department to ensure all customers are serviced in a timely and efficient manner
  • Follow all required safety policies and procedures
  • Report and take pictures during work shift via a smart phone application; log start and end time of valet service with a mobile app
  • Interact with customers, management, and others on a daily basis to ensure all customer routes receive service in a timely and professional manner

 

The Caretaker

  • Monitor for evidence of unacceptable waste at all times
  • Unload the truck or trailer into onsite waste containers and safely operate the packing mechanism to activate onsite trash compactors when applicable
  • Clean waste from around the compactor or dumpster area and safely clear obstructing debris from the compactor as needed
  • Walk distances and climb flights of stairs for periods of time to deliver valet trash services
  • Climb in and out of the cab of the vehicle or walk alongside to load refuse, waste, and recycling; lift and carry trash and recycling bags and other items weighing up to 50 pounds to the truck or trailer for transportation

 

The Clean Freak

  • Collect waste bags from apartment home communities
  • Place waste bags into leak-proof hampers or trash cart
  • Transfer waste from hamper/cart into designated vehicle provided by the property
  • Dispose of all waste bags into the compactor onsite
  • Remove waste from dog pods, common areas, poolside, and mail kiosks; replace trash bags
  • Check surrounding doorstep areas, sidewalks, and parking lots for loose trash and collect it

 

The Impact You Can Make

  • Your community looks perfect. Common areas are spotless, the grounds are beautiful, and curb appeal is worthy of a magazine cover.
  • Residents are eager to spend more and more time in their common areas and are proud to call your community home.
  • Residents are so used to your friendly greetings every day, they treat you like part of the family.

Building Blocks of Success

  • High school diploma or equivalent preferred
  • Strong year of experience in waste industry or service-focused environment
  • Knowledgeable of pertinent laws including EPA and OSHA regulations
  • Proficiency in English; bilingual is a plus
  • Ability to interact with residents, workers, and staff professionally and enthusiastically
  • Ability to read, interpret, and apply written instructions for repair and maintenance of equipment
  • Capability to operate a motor vehicle and drive locally to properties as needed
  • Capacity to work outdoors and willingness to work/drive in changing weather conditions
  • Ability to climb stairs, walk distances, and be exposed to unfriendly odors
  • Ability to lift up to 50 pounds
  • Ability to work day, weekend, and evening hours as required
  • Current, valid Class E driver’s license
  • Ownership of a smartphone (Android 2.2 or iPhone iOS 4.3OS or newer) with a data plan and a valid email address to send and receive documentation

Outro

At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all – to make sure our communities are the perfect setting for living life to its fullest.

 

Our success is fueled by our belief in a better life – where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people – possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email talentresources@cortland.com or call 404.965.3988. Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Front Door Waste Technician, Cortland

Are you ready to join a company that redefines excellence in the multifamily real estate industry? At Cortland, we’re dedicated to creating top-notch living spaces that our residents can truly call home. As a Front Door Waste Technician, you'll play a vital role in managing our Front Door Program at a multimillion-dollar apartment community in Antioch. Your day-to-day responsibilities will include cleaning up waste spills, ensuring compliance with safety regulations, and delivering valet trash service with a friendly smile. Picture yourself interacting with our awesome residents and keeping the community looking pristine while operating a smart phone app to document your progress. We’re looking for an individual who can navigate the outdoors, lift garbage bags weighing up to 50 pounds, and work creatively within our vibrant team. A high school diploma and some experience in the waste or service industry will help you hit the ground running. Embrace the excitement of working in various weather conditions while maintaining a welcoming environment where residents want to spend their time. With Cortland, you’ll not only make a positive impact on our residents’ lives, but you’ll also have the tools and support to carve out your own professional path. Join us and let your enthusiasm for cleanliness and customer service shine!

Frequently Asked Questions (FAQs) for Front Door Waste Technician Role at Cortland
What are the main responsibilities of a Front Door Waste Technician at Cortland?

As a Front Door Waste Technician at Cortland, your key responsibilities include managing waste collection efficiently, ensuring common areas are clean, interacting pleasantly with residents, and adhering to safety protocols. You'll utilize a smart phone application to document service times and monitor waste, ensuring your community remains pristine and inviting.

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What qualifications do I need to become a Front Door Waste Technician at Cortland?

To qualify for the Front Door Waste Technician role at Cortland, you should preferably have a high school diploma or equivalent, along with some experience in the waste industry or a service-focused environment. Proficiency in English is essential, and bilingual abilities are a plus. Additionally, a valid Class E driver's license and a reliable smartphone are necessary for documenting your work.

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How does Cortland ensure safety for Front Door Waste Technicians?

Cortland prioritizes the safety of its Front Door Waste Technicians by implementing strong safety policies and procedures. You'll be trained to adhere to EPA and OSHA regulations while interacting with waste safely, cleaning spills, and operating equipment. Regular inspections and training keep our team safe while working outdoors.

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What is the work environment like for a Front Door Waste Technician at Cortland?

The work environment for a Front Door Waste Technician at Cortland is dynamic and constantly changing, often requiring time spent outdoors in various weather conditions. You'll experience a vibrant community atmosphere, engaging with residents and team members while striving to maintain a beautiful living environment.

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What kind of schedule can I expect as a Front Door Waste Technician at Cortland?

As a Front Door Waste Technician, you can expect a flexible working schedule including day, weekend, and evening hours as required. This variability allows you to engage with residents and keep the community clean at peak times, contributing to a welcoming environment for everyone.

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Common Interview Questions for Front Door Waste Technician
Can you describe your experience in waste management or service-focused environments?

In answering this question, share specific positions you've held and tasks you've completed related to waste management or customer service. Highlight your ability to work under pressure, take initiative, and your approach to maintaining cleanliness and safety.

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How do you ensure your work complies with safety regulations?

Discuss any training or best practices you've learned, emphasizing your commitment to following safety policies. Provide examples where you recognized potential hazards and how you took steps to mitigate them, such as using proper equipment or reporting issues.

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What strategies do you use to interact positively with residents?

Explain your approach to customer service by illustrating your communication skills and attentiveness. Mention techniques you've employed to create a welcoming atmosphere, like friendly greetings, active listening, and being responsive to their needs.

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How would you handle a difficult situation with a resident who is unhappy with waste management services?

When faced with an unhappy resident, it's crucial to listen actively and empathize with their concern. Explain how you'd remain calm, seek to understand the issue, and work towards a solution, leading to improved service and resident satisfaction.

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What do you believe is the most important aspect of keeping a community clean?

Discuss your values around cleanliness and community pride. Mention that maintaining cleanliness reflects on the overall experience of residents and fosters a sense of belonging, thus enhancing the appeal of the community.

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How comfortable are you with using technology in your work, specifically mobile applications?

Share your familiarity with technology, particularly your experience with smartphones and mobile apps. Provide examples of how technology has helped you perform tasks efficiently and document your work.

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Can you give an example of a time when you had to work under pressure?

Highlight a specific instance where you effectively managed a high-pressure situation. Talk about how you prioritized tasks, sought assistance if needed, and maintained excellent service quality even during busy periods.

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What motivates you to work in waste management?

Express your understanding of the importance of waste management in creating a pleasant environment. Share your passion for public service, community health, and sustainability, emphasizing your commitment to making a tangible difference in residents' lives.

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How do you prioritize and manage your tasks as a Front Door Waste Technician?

Describe your method for organizing your time and tasks. You can mention using checklists, planning routes, or any techniques that allow you to accomplish your responsibilities efficiently while ensuring all areas are serviced thoroughly.

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Why do you want to work for Cortland as a Front Door Waste Technician?

Discuss your admiration for Cortland's commitment to community building and excellence in property management. Mention how the company’s values resonate with you personally and how you believe your skills align with their mission.

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We invite qualified candidates for the challenging yet rewarding role of Project Supervisor in our growing residential construction team.

We create superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.

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Full-time, on-site
DATE POSTED
April 16, 2025

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