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Content Marketing Specialist

About Craver

Hey! We’re Craver, a Canadian tech startup transforming local coffee shops & QSRs with our digital ordering & engagement technology.

Digital ordering tech like mobile apps & loyalty programs have fuelled the success of Starbucks, McDonald's and ShakeShack, and we're hiring a Content Marketing Specialist to help us bring that same technology to local coffee shops & QSRs worldwide.

Oh — and we’re a great place to work. We’ve been recognized as both a 2022-23 Workplace Culture Leader and a 2022 Great Place to Work winner. Not bad for a company that’s only a few years old!

What We’re Looking For

We’re on the road to making Craver famous, and we’re hunting for a Content Marketing Specialist to help us make it happen. We’re a fast-growing company in a super competitive market, and we know that the only way to win is by standing out from the crowd. So we’re looking for someone with the energy, creativity & insatiable appetite for learning to help make our marketing really sing.

With support from Craver’s Director of Marketing and Content Marketing Manager, you’ll be responsible for creating all of Craver’s content — from short video ads to detailed articles & guides, and everything in between. The aim of the game is to produce content that resonates, inspires and stands out from the crowd, always.

The Role & Responsibilities

  • Collaborate with the Content Marketing Manager and other teams to create standout content that speaks to our B2B SaaS audience and supports our goals.
  • Break down complex topics into clear, engaging content that people actually want to read — and take action on.
  • Own the editorial calendar — you’ll plan, schedule, and manage everything from deep-dive guides to quick newsletters and guest blogs.
  • Work side-by-side with our designers to build out creative assets for ads and other campaigns.
  • Keep an eye on performance — you’ll review campaign results, spot what’s working (and what’s not), and use data to help shape what we do next.
  • Use keyword research to fuel our blog strategy — you’ll help identify gaps, surface new opportunities, and build out clusters that drive traffic and authority.
  • Write strategic, SEO-informed blog briefs that empower our copywriters to produce high-ranking, results-driven content.
  • Keep our content working hard — you’ll pinpoint what’s gone stale or slipped in performance and update it to keep delivering results.
  • Build lead magnets like guides and templates, and craft nurturing content (like email flows) to guide prospects toward becoming customers.
  • Help shape our video content — from outlining ideas to writing scripts and, yes, stepping in front of the camera when needed.
  • Keep our clients in the loop with clear, thoughtful comms for new feature releases, quarterly updates, and anything else they should know.

Your Personal Qualities

  • You’re genuinely curious about the world of coffee shops and QSRs — maybe you’ve worked behind the counter or are just a coffee-lover.
  • You're a creative spirit — the idea of spending your days drafting newsletters and reviewing article edits gets you jazzed.
  • You love to learn — you’re comfortable taking on new projects you’ve never done before, receiving regular feedback on your work, and spending time deep in research.
  • Communication is your forte. You can confidently articulate ideas, defend them, and you’re comfortable asking for help when you need it.
  • You’re naturally tech-savvy and quick to explore new tools — AI, CMS platforms, email builders, you name it.
  • You’re fiercely ambitious — you want work that keeps you challenged and energized, not waiting for the day to be done.
  • You take pride in your work. You aim for the highest impact, not just ticking off tasks.
  • You crave autonomy, flexibility and freedom in your work. You’re at ease with motivating and managing yourself to achieve your goals.

Your Skills & Experience

  • You’ve got a degree in Marketing, Communications, Journalism, English Literature, or something similar — or you’ve picked up the right skills through other meaningful experience.
  • You’ve spent at least 2 years in a content marketing role. If that’s been in a B2B SaaS environment, even better.
  • You’re a strong writer who can take complex ideas and turn them into clear, compelling content — whether it’s a punchy ad, a detailed guide, or anything in between.
  • You’ve got a sharp eye for detail and can spot a double space or awkward sentence from a mile away.
  • You know how to shape content to match different tones, voices, and audiences — and you enjoy the challenge of getting it just right.
  • You don’t just hit publish and hope for the best — you’re always looking at the numbers to see what’s working and how you can improve.
  • You’re familiar with SEO principles and know how to weave them into content without making it sound like a robot wrote it.
  • You’re great at juggling projects, managing deadlines, and staying organized — even when things get busy.
  • You work well with others — you’re comfortable collaborating with people across teams like marketing, product, and support to get the job done.
  • You care about results — you’re focused on impact, not just activity, and always think about how content supports the bigger picture.

Perks

  • You’ll join a fast-growing startup where there’s real room to grow — as Craver scales, so can your career.
  • Work from home or from our bright downtown Vancouver office (complete with mountain views and good vibes). We're in-office 1–2 days a week, with flexibility for travel.
  • Yes, we’re dog-friendly. Bring your pup — we won’t complain.
  • You'll have autonomy in your role but also get support and mentorship from some of Vancouver’s top founders and operators.
  • We offer a solid benefits package that includes prescription coverage, dental, massage, and more — so you’re covered, literally.
  • Our compensation package includes:
    • 💰 $65–75K annual salary
    • 🎂 Up to 4 weeks paid vacation — plus your birthday off
    • 📈 Stock options — because we want you to grow with us
    • 🥗 Subsidized lunches when you're in the office

Average salary estimate

$70000 / YEARLY (est.)
min
max
$65000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Content Marketing Specialist, Craver

At Craver, we’re on a mission to reshape the world of local coffee shops and quick-service restaurants with our innovative digital ordering technology. As our new Content Marketing Specialist, you’ll play a vital role in telling our story and sharing our passion for enhancing customer engagement. Imagine creating captivating content that not only resonates with our target audience but also inspires them to engage with our technology! You’ll have the chance to collaborate with diverse teams, producing everything from eye-catching video ads to in-depth guides that demystify complex topics. With mentorship from our Director of Marketing and Content Marketing Manager, you’ll steer our editorial calendar to ensure we’re consistently delivering high-impact content. This is not just a job; it’s an opportunity to take the reins of our content strategy, fueling our growth as we aim for the stars in a competitive landscape. You’ll be keeping a close eye on performance, using data-driven insights to fine-tune our approach and maximize our impact. If you’re a creative soul who thrives in fast-paced environments and is passionate about the coffee and QSR industries, then Craver is the perfect place for you to flourish. We’re not just about work; we’re about finding joy in what we do, supporting each other, and having a great time while we take our company to new heights with fun and engaging content!

Frequently Asked Questions (FAQs) for Content Marketing Specialist Role at Craver
What are the responsibilities of a Content Marketing Specialist at Craver?

As a Content Marketing Specialist at Craver, your primary responsibilities include creating compelling content that speaks to our B2B SaaS audience, managing the editorial calendar, and collaborating closely with our marketing team. You'll break down complex topics into engaging articles and guides, develop lead magnets, and analyze campaign performance to inform future strategies. Your role will also require you to write strategic blog briefs to empower copywriters and help improve our online traffic and authority.

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What qualifications do I need to become a Content Marketing Specialist at Craver?

To become a Content Marketing Specialist at Craver, you should have a degree in Marketing, Communications, or a related field, or relevant practical experience. Ideally, candidates should possess at least two years of experience in a content marketing role, preferably within a B2B SaaS environment. Excellent writing skills, a keen eye for detail, and familiarity with SEO principles are essential, as well as the ability to manage various projects and deadlines efficiently.

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How does Craver support the professional growth of its Content Marketing Specialists?

Craver is committed to ensuring that its Content Marketing Specialists grow with the company. You'll have access to mentorship from experienced leaders in the industry, opportunities for learning new skills, and projects that will challenge you to expand your abilities. As the company scales, your career opportunities will also grow, allowing you to take on greater responsibilities and leadership roles in the content marketing domain.

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What skills are important for a Content Marketing Specialist at Craver?

A successful Content Marketing Specialist at Craver should have strong writing and communication skills, creativity, and the ability to adapt content to suit different audiences. Being tech-savvy is essential as you’ll need to explore various tools for content creation and marketing. Additionally, a deep curiosity about the coffee and QSR industries, the ability to analyze content performance, and proficiency with SEO will be crucial for driving results and supporting Craver's goals.

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What is the work environment like for a Content Marketing Specialist at Craver?

At Craver, the work environment is dynamic and supportive, designed to foster creativity and collaboration. You have the flexibility to work from home or from our vibrant downtown Vancouver office, which offers stunning views. We encourage a healthy work-life balance with a dog-friendly office culture, autonomy in your role, and the backing of a talented marketing team who you can always reach out to for help or feedback.

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Common Interview Questions for Content Marketing Specialist
Can you explain your process for creating content targeted at a B2B SaaS audience?

When creating content for a B2B SaaS audience, I start by understanding the customer’s pain points and needs. I conduct thorough research to gather insights, and then I outline key topics that align with our audience’s interests. I also ensure the content is structured to guide the reader through the information smoothly, often implementing strategic SEO practices to increase visibility. Lastly, I incorporate clear calls-to-action that encourage engagement and conversion.

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How do you measure the success of your content?

To measure the success of my content, I use metrics such as website traffic, engagement rates (likes, shares, comments), lead generation statistics, and conversion rates. I also rely on tools like Google Analytics and social media insights to gather data. Based on these insights, I continuously iterate on my content strategy, making adjustments to improve performance and better meet our audience's needs.

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Tell me about a time you had to meet a tight deadline for a content project.

In one instance, I was tasked with creating a comprehensive guide on a new product rollout that had a very tight deadline. To meet the goal, I quickly outlined the structure and key points to cover and collaborated closely with the design team to ensure visuals were produced in tandem. I also communicated regularly with stakeholders for feedback to ensure alignment. Ultimately, we delivered a high-quality piece on time that exceeded expectations.

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What tools do you use for content management and why?

I use a variety of tools for content management, including project management software like Trello or Asana for tracking tasks and deadlines, alongside a CMS like WordPress to publish and optimize content. Additionally, I utilize SEO tools like SEMrush or Yoast to ensure my content is optimized for search engines. These tools help me stay organized, keep projects on track, and create content that reaches and engages our target audience effectively.

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How do you stay updated on the latest trends in content marketing?

To stay informed about the latest trends in content marketing, I regularly read industry blogs, subscribe to newsletters, and follow thought leaders on social media. I also attend webinars and local networking events to learn from experts and share insights with peers. Engaging with online communities dedicated to content marketing helps me keep my finger on the pulse and discover new strategies that can be implemented in my work.

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What strategies do you utilize for SEO in your content creation?

In my content creation process, I implement various SEO strategies such as keyword research to identify phrases that potential customers are searching for. I naturally weave these keywords into the content while maintaining a conversational tone. I also focus on optimizing headings, using internal and external linking strategically, and ensuring that the content is structured well for readability, all of which contribute to improving search engine rankings.

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How do you handle feedback on your content?

I view feedback on my content as an opportunity for growth and improvement. When I receive feedback, I take time to assess it objectively and see how it aligns with our overall goals. I then discuss any unclear points with the feedback provider to ensure I fully understand their concerns. Implementing constructive criticism into my work not only enhances the quality of my content but also fosters collaboration and strengthens team relationships.

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What role does storytelling play in your content marketing strategy?

Storytelling is central to my content marketing strategy as it helps to engage the audience on a deeper level. By weaving narratives into content, I can frame our messages in relatable contexts that resonate with our target demographics. Whether it’s case studies, customer testimonials, or even brand stories, incorporating storytelling elements has proven to be effective in helping our audience connect with our brand and understand the benefits of our solutions.

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What methods do you use to ensure your content caters to different audience segments?

To ensure that my content cater to different audience segments, I start by developing audience personas based on demographics, interests, and pain points. This allows me to tailor messaging, tone, and format to best suit each segment. For instance, I might create more technical content for industry experts while drafting approachable guides for novices. Additionally, utilizing analytics tools helps to assess which content resonates best with each segment, allowing for continuous improvement.

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Why do you want to work at Craver as a Content Marketing Specialist?

I want to work at Craver because I am excited about the intersection of technology and the coffee industry. The chance to shape content that supports local business owners resonates deeply with me. I admire Craver’s commitment to workplace culture and innovation, and I believe my skills in crafting engaging B2B content can help elevate Craver's presence in the market. I am eager to contribute to a company that prioritizes growth and creativity, fostering a collaborative and enjoyable work environment.

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DATE POSTED
April 11, 2025

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