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Sr. Billing Specialist

About Us

Founded in June 2023, Crete Professionals Alliance (Crete PA) aims to drive growth across accounting and professional service firms in the United States. Our initial venture in August 2023 involved acquiring a majority interest in the non-attest assets of a top 300 US-based national firm, positioning us alongside the top 100 US accounting firms based on cumulative revenue. With nearly ten partner firms, multiple deals under LOI, and substantial committed capital, Crete PA is poised to shortly become equivalent to a top 50 firm in terms of aggregate revenue, with ambitions to expand into a multi-country platform. Supported by ZBS Partners, a firm managing over $500 million in assets, and led by co-founders experienced in developing multi-industry platforms, Crete PA partners with local firms to enhance their independence while boosting their revenue and profitability.

 

Position Summary

We are looking for positive, hard-working professionals who are looking to take the next step in their careers. This role will be responsible for invoicing clients through Practice ERP and QuickFee, following up invoices from Billing Partners, keeping track of receivables, and addressing questions concerning invoices. This position offers a hybrid work model, allowing for a flexible balance between in-office and remote work. Employees are expected to spend three days each week at our Tampa office, where they can collaborate with colleagues, attend meetings, and engage in team-building activities. The remaining days can be worked remotely, providing the opportunity to manage personal commitments while still contributing effectively to the team’s goals

 

Position Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned:

  • Prepare WIP (work in progress) reports, create and send invoices for multiple Partners

  • Review and edit pre-bills based on Partners requests, ensuring accuracy and completeness.

  • Resolve billing or payment discrepancies and respond timely to client inquiries

  • Prepare deposits and accurately apply client (checks, credit cards & ACH) payments

  • AR collection processes: monitor and follow up on outstanding invoices

  • Accurately record billing and collection notes

  • Generate and analyze monthly time and billing reports and communicate results

  • Process and post payments from clients efficiently.

  • Consistently maintain client databases

  • Perform other related duties and special projects as assigned

  • Assist clients in understanding their statements and setting up payment plans if needed.

 

Education and work experience:

  • Associates degree in related field, or equivalent combination of education and experience

 

Skills and knowledge:

  • 3-5 years of relevant billing experience in a professional services environment

  • Excellent verbal and written communication skills

  • Strong organizational and time management skills

  • Enthusiastic sense of responsibility, high degree of accuracy, and attention to detail

  • Ability to multitask, prioritize, and work independently in a fast-paced environment

  • Proficiency in Microsoft Office applications, specifically Excel

  • Willingness to take initiative and follow through on projects

 

Preferred

·       Prior role within multi-entity environment

·       Experience with NetSuite ERP

·       Experience with QuickFee

 

This position operates as part of a US East Coast-based team, with typical working hours aligning with EST to facilitate effective collaboration. We offer flexibility in managing your schedule to maintain a healthy work-life balance while meeting business needs. 

 

We are excited to invite talented individuals to join our dynamic team! This position offers a competitive salary range of $60,000-$65,000 annually, commensurate with experience and qualifications. 

In addition to a rewarding career, we provide a robust benefits package, including: 

·       Health, Dental, and Vision Insurance (with options for fully paid employee only coverage for health and dental) 

·       Company-Paid Life and Long-Term Disability Insurance 

·       Ancillary Benefits such as supplemental life insurance and short-term disability options 

·       Classic Safe Harbor 401(k) Plan with employer contributions 

·       Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning 

 

We are committed to fostering a supportive and inclusive workplace where every team member can thrive. Apply today to be part of a company that values its people and their contributions! 

 

Crete Professionals Alliance is an equal opportunity employer, considering all applicants for employment regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, sexual orientation, genetic information, or any other characteristic protected by state of federal law. 

 

 

 

 

 

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Average salary estimate

$62500 / YEARLY (est.)
min
max
$60000K
$65000K

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What You Should Know About Sr. Billing Specialist , Crete Professionals Alliance

Are you a detail-oriented professional looking to take the next step in your career? Crete Professionals Alliance (Crete PA), a dynamic and fast-growing company located in Tampa, is on the hunt for a Sr. Billing Specialist! Founded in June 2023, we are proud to be on the trajectory of becoming a top accounting firm in the US, supported by a robust financial backbone and a vision for international expansion. In this role, you will be responsible for ensuring that our invoicing and billing processes run smoothly, using tools like Practice ERP and QuickFee. You’ll collaborate with our Billing Partners, maintain accurate records of receivables, and address any client inquiries regarding invoices. This hybrid work model offers you the flexibility of working three days in our vibrant Tampa office, where you can engage with your colleagues and participate in team-building activities, while also allowing you the freedom to manage your personal commitments with remote work on the remaining days. If you are someone with 3-5 years of billing experience in a professional services setting, possess strong organizational skills, and thrive in a fast-paced environment, we want you on our team! Here at Crete PA, we believe in fostering an inclusive and supportive workplace, where your contributions are valued. Join us on this exciting journey and let’s achieve great things together!

Frequently Asked Questions (FAQs) for Sr. Billing Specialist Role at Crete Professionals Alliance
What are the key responsibilities of a Sr. Billing Specialist at Crete Professionals Alliance?

As a Sr. Billing Specialist at Crete Professionals Alliance, you will handle a range of billing responsibilities, such as preparing work-in-progress reports, creating and sending invoices for multiple partners, and ensuring accuracy through reviewing pre-bills according to partner requests. You’ll also be involved in resolving billing discrepancies, managing accounts receivable collections, and preparing deposits while maintaining meticulous client databases.

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What qualifications are required for the Sr. Billing Specialist position at Crete Professionals Alliance?

To qualify for the Sr. Billing Specialist position at Crete Professionals Alliance, candidates should ideally have an Associate degree in a related field along with 3-5 years of relevant billing experience in a professional services environment. Proficiency in Microsoft Office, particularly Excel, and strong organizational and communication skills are also essential to succeed in this role.

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Can you describe the work environment for the Sr. Billing Specialist at Crete Professionals Alliance?

The work environment for the Sr. Billing Specialist at Crete Professionals Alliance is hybrid, allowing for a blend of in-office and remote work. Employees are expected to work three days at the Tampa office to foster collaboration and team spirit, while the remaining days offer the flexibility to work from home, creating a healthy work-life balance.

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What tools and systems does a Sr. Billing Specialist use at Crete Professionals Alliance?

In the role of Sr. Billing Specialist at Crete Professionals Alliance, you will primarily utilize Practice ERP and QuickFee for invoicing clients and managing billing processes. Familiarity with NetSuite ERP is also preferred, as it can enhance your performance in this role.

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What type of support does Crete Professionals Alliance offer to its employees in terms of career growth?

Crete Professionals Alliance is committed to fostering professional growth and development. Employees have access to continuous learning opportunities, including platforms like Becker and LinkedIn Learning, allowing you to enhance your skill set and advance in your career.

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Common Interview Questions for Sr. Billing Specialist
What experience do you have with billing in a professional service environment?

When answering this question, share specific examples of your previous roles, detailing your responsibilities related to billing processes, tools you have used, and how you handled discrepancies or challenges. It's important to demonstrate your understanding of the billing cycle and your contributions to improving accuracy and efficiency.

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How do you prioritize your tasks when handling multiple invoices?

In your response, emphasize your organizational skills and any tools or strategies you employ for task management. Discuss how you assess urgency and importance, perhaps using a prioritization matrix or simply listing tasks and deadlines, and share an example of a time you successfully managed competing deadlines.

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Can you explain how you would handle a billing discrepancy reported by a client?

Outline a step-by-step approach you would take to investigate the discrepancy. Mention how you would first communicate with the client to gather details, cross-check the records, and then follow up with corrections if needed, ensuring to keep the client informed throughout the process.

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What software are you familiar with in managing invoicing and billing?

Describe your experience with specific billing software, mentioning any relevant programs such as QuickFee or NetSuite ERP. Highlight how your familiarity with these tools has helped you streamline billing processes and improve accuracy.

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How do you ensure accuracy in your billing processes?

Discuss methods you employ to maintain accuracy, such as regular checks, cross-referencing data, or using templates. Emphasize your attention to detail and how you handle errors when they occur, illustrating how you learn from past mistakes.

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What strategies do you use to collect outstanding invoices?

When addressing this question, consider discussing your approach to maintaining a good relationship with clients while being assertive in collecting payments. You could explain your follow-up process, how you handle difficult conversations, and any systems you use for tracking outstanding payments.

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How would you describe your communication style when dealing with clients?

Reflect on your communication style and mention how adaptability is key. Provide examples of how you adjust your approach based on the client's tone or preferences, illustrating your ability to foster positive relationships while addressing billing questions.

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Describe a time when you had to resolve a complex billing issue.

Share a concise story about a particular challenge you faced, detailing how you approached the issue, the steps you took to resolve it, and the outcome. Focus on the skills you utilized and how they contributed to a positive resolution.

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What do you find most challenging about billing in a multi-partner environment?

Discuss specific challenges you’ve encountered or anticipated in a multi-partner setting, such as coordinating different requirements or expectations. Emphasize the importance of communication and organization in overcoming these challenges.

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Why do you want to work at Crete Professionals Alliance as a Sr. Billing Specialist?

This is your opportunity to connect your career goals with Crete PA’s vision. Reflect on the company’s growth trajectory, its commitment to employee development, and how your skills and values align with the organizational culture. Express enthusiasm for becoming part of the team.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 29, 2024

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