Assistant Store Manager - job 1 of 6

As an Assistant Store Manager at Curaleaf in Midtown Phoenix, your primary responsibilities include assisting the Store Manager in leading and motivating a team, ensuring outstanding customer service, supervising daily store operations, and managing inventory. You will also play a key role in financial management by monitoring sales, managing cash handling processes, and supporting team members in achieving financial targets.

To qualify for the Assistant Store Manager position at Curaleaf, candidates should have a minimum of one year of retail supervisory experience, excellent leadership skills, and a proven track record in a high-paced selling environment. Familiarity with cash handling and inventory management in a regulated industry is also essential, along with strong communication skills in English.

Curaleaf is committed to the career growth of its employees, including Assistant Store Managers. You'll have access to ongoing training, leadership development programs, and opportunities to take on special assignments. Our supportive culture fosters continuous learning and encourages team members to take initiative.

The work environment at Curaleaf is professional yet fast-paced and dynamic. As an Assistant Store Manager, you'll regularly interact with customers and team members, working collaboratively to create an inviting atmosphere. The role may involve exposure to allergens and requires adaptability in response to the ever-evolving retail landscape.

Curaleaf offers a comprehensive benefits package to its Assistant Store Managers that includes competitive pay, health, dental, and vision insurance, generous PTO, parental leave, a 401(k) retirement plan, and employee referral bonuses. Our focus on employee well-being and community involvement through initiatives ensures that joining our team is truly impactful.

When discussing your leadership style, focus on how you inspire and motivate your team. You might say you believe in leading by example, demonstrating the behaviors you want to see in others, and providing constructive feedback to foster a supportive atmosphere where each team member can thrive.

Emphasize your ability to remain calm and empathetic in challenging situations. Explain that you prioritize understanding the customer's issue, validating their feelings, and seeking a resolution that aligns with company policies while ensuring the customer leaves satisfied.

Discuss specific strategies such as training team members on upselling techniques, analyzing sales data to identify trends, and fostering a positive shopping experience that encourages customer loyalty. Highlight your business acumen in understanding financial indicators.

Provide a specific example where you led your team through a challenging period or project. Detail how you set clear goals, communicated expectations, and encouraged collaboration to achieve success together.

Share your hands-on experience with inventory control processes, including maintaining stock levels, conducting audits, and utilizing software for inventory management. Mention how you've successfully reduced overstock or improved ordering efficiency in the past.

Talk about your organizational skills, how you prioritize tasks based on urgency and impact, and how you delegate effectively to ensure all team members understand their responsibilities while keeping customer satisfaction top of mind.

Be explicit about your experiences managing cash registers, performing cash counts, and ensuring accurate financial reporting. Mention any systems you’ve used and how you maintain high accuracy and accountability.

Express your passion for the cannabis industry and Curaleaf's commitment to quality and corporate social responsibility. Share how you align with the company's values and how excited you are to contribute to the growth and positive community impact.

Focus on the importance of fostering a collaborative environment. You might highlight team-building activities, regular team meetings, and open communication as methods you utilize to encourage a sense of camaraderie and collaboration.

Emphasize your flexibility and willingness to step up when needed. Discuss how you would quickly assess staff availability, communicate with your team, and potentially reach out to other locations for support if necessary.